1Password Reviews
Read unbiased 1Password reviews from 42 verified users to discover if it's the best choice for you. 1Password is currently ranked #2 in the password managers industry with an average star rating of 4.3 and sentiment score of 75%. Keep reading to learn more.
1Password
1Password simplifies password management by securely storing credentials and enabling seamless access across devices. It is widely used for personal, professional, and enterprise-level applications, offering solutions that enhance productivity and security in daily digital interactions.
Founded
2005
Location
Toronto, Canada
Industries
Technology, Healthcare, Financial Services
TrustScore
85
Excellent TrustScore (out of 0 to 100)
Industry Rank
#2
#2 out of 10 companies in this industry
Industry Standing
90.0%
Leading the pack in this 10-company market
Sentiment Score
75%
Customer overall sentiment score
Average Rating
4.3
Star rating out of 5
Total Reviews
42
Last updated: 2025-01-26 20:20:47
Industry Comparison - Password Managers
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Bitwarden | #1 | 85 | 4.6 | 63% | 63 | 13.4% |
| 1Password | #2 | 85 | 4.3 | 75% | 42 | 12.0% |
| NordPass | #3 | 83 | 4.5 | 58% | 93 | 15.3% |
| Total Password | #4 | 79 | 4.3 | 52% | 35 | 10.1% |
| Dashlane | #5 | 79 | 4.2 | 55% | 32 | 10.0% |
| RoboForm | #6 | 78 | 4.2 | 51% | 33 | 9.9% |
| Keeper Security | #7 | 74 | 3.5 | 62% | 34 | 9.5% |
| Password Boss | #8 | 63 | 3.0 | 42% | 29 | 7.4% |
| Sticky Password | #9 | 61 | 3.1 | 34% | 47 | 8.4% |
| LastPass | #10 | 31 | 1.4 | -10% | 51 | 4.0% |
In the Password Managers industry, Bitwarden leads with the highest trust score of 85%, performing 18.4% above average, while LastPass has the lowest trust score of 31%, 56.8% below the industry average. 1Password has the highest sentiment score of 75%, and NordPass has the most customer feedback with 93 reviews.
Industry Average Rating
3.7
Industry Average Sentiment
48%
Industry Total Reviews
459
1Password Trust Score
0
out of 100
Rating Score (40% weighted)4.3 / 5
Sentiment Score (60% weighted)75%
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
1Password Sentiment Overview
Total Reviews
42
Positive
90%
38 reviews
Neutral
0%
0 reviews
Negative
10%
4 reviews
1Password Customer Reviews
1Password customers are most satisfied with Support (85%) and Security (75%), while being most critical of .
Reviews by Category
Positive Feedback
Support
Has support for multiple browsers and mobile devices, and multiple things that you can store logins, passwords, notes, documents, credit cards, etc.
Support
Nevertheless, the support team answered my questions very clearly even when i had follow up questions.
Support
As someone who s found tech support frustrating in the past, i was very pleased and impressed with how this went
Negative Feedback
Most Recent 1Password Reviews
Positive Reviews
Great password manager. My first password manager and so far has worked well. There are a few nuances but not enough to make it a...
Roberto H.
Negative Reviews
bill you after you say you don't want the app. i signed up for a free trail and 2 times i emailed that i didn...
Rick Glassbrenner
Scam. They can't provide a reliable service (after every OS update, it takes weeks or months for them to produce a working app/browser extension), so...
Rollo Tomasi
The service is great. Has support for multiple browsers and mobile devices, and multiple things that you can store (logins, passwords, notes, documents, credit cards,...
I.L.
The sentiment analysis above has highlighted customer feedback at scale. The 1Password review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Company Overview
1Password is a password management solution that has established itself as a trusted name in the cybersecurity industry. Known for its robust security features, it leverages end-to-end encryption and zero-knowledge architecture to ensure user data remains private and secure. The company continually innovates with features like Travel Mode, which hides sensitive data when crossing borders, and integrations with enterprise tools like Slack and Okta, making it a versatile choice for individuals and businesses alike.
Industries
Technology
Password Manager
Internet Security
Target Audience
Individuals seeking secure password management
Small businesses needing team-based password sharing
Enterprises requiring advanced security and compliance features
Unique Selling Points
Zero-knowledge architecture ensures that not even 1Password can access your data.
Travel Mode allows users to remove sensitive information from devices temporarily and restore it later.
Advanced integrations with enterprise tools like Okta and Duo for seamless authentication.
Pricing Plans
| Plan Details | 1Password Personal $2.99/monthly Renews at $35.88/monthly Designed for individual users, this plan offers secure password storage and syncing across unlimited devices. Users benefit from robust security features like end-to-end encryption and dark web monito... Best For: Individual users who need a reliable and secure way to manage their passwords across multiple devices. Ideal for those who prioritize ease of use and strong encryption. Free Trial 30-day money-back guarantee for all users. | 1Password Families $4.99/monthly Renews at $59.88/monthly This plan is designed for families, allowing up to 5 members to securely manage and share passwords. It includes all features of the Personal plan, along with shared vaults and administrative controls... Best For: Families looking to securely manage and share passwords among multiple members. Ideal for households that prioritize security and convenience. Free Trial 30-day money-back guarantee for all users. | 1Password Teams $3.99/monthly Renews at $47.88/monthly Ideal for small businesses, this plan provides secure password management for multiple team members with shared vaults and administrative controls. Best For: Small businesses that require secure password management and sharing among team members. Ideal for teams looking for easy collaboration and administrative oversight. Free Trial 30-day money-back guarantee for all users. | 1Password Business $7.99/monthly Renews at $95.88/monthly Designed for enterprises, this plan includes advanced security features, integrations, and compliance tools to meet organizational needs. Best For: Enterprises requiring advanced password management and compliance tools. Ideal for organizations with a focus on security and large-scale team management. Free Trial 30-day money-back guarantee for all users. |
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| Payment & Billing | Payment Methods: Credit Card PayPal Apple Pay Currencies: USD CAD EUR Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Apple Pay Currencies: USD CAD EUR Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Apple Pay Currencies: USD CAD EUR Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Apple Pay Currencies: USD CAD EUR Billing Cycles: Monthly Annual |
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1Password Personal
$2.99/monthly
Renews at $35.88/monthly
Free Trial
30-day money-back guarantee for all users.
Designed for individual users, this plan offers secure password storage and syncing across unlimited devices. Users benefit from robust security features like end-to-end encryption and dark web monito...
Best For:
Individual users who need a reliable and secure way to manage their passwords across multiple devices. Ideal for those who prioritize ease of use and strong encryption.
What's Included
- Unlimited password storage
- Sync across unlimited devices
- Dark web monitoring
- Secure password sharing
- Travel Mode for sensitive data management
- Biometric login support
- Data breach alerts
- 24/7 email support
What's Not Included
- Family sharing features
- Advanced reporting tools
- Enterprise integrations
- Priority customer support
Hidden Costs
- Additional storage for attachments
- Premium support fees
Payment & Billing
Payment Methods:
Credit Card
PayPal
Apple Pay
Currencies:
USD
CAD
EUR
Billing Cycles:
Monthly
Annual
Free Extra Features
- Biometric login support
- Travel Mode for sensitive data management
1Password Families
$4.99/monthly
Renews at $59.88/monthly
Free Trial
30-day money-back guarantee for all users.
This plan is designed for families, allowing up to 5 members to securely manage and share passwords. It includes all features of the Personal plan, along with shared vaults and administrative controls...
Best For:
Families looking to securely manage and share passwords among multiple members. Ideal for households that prioritize security and convenience.
What's Included
- Up to 5 family members
- Shared vaults for password sharing
- Unlimited password storage
- Sync across unlimited devices
- Travel Mode for sensitive data management
- Dark web monitoring
- Biometric login support
- Data breach alerts
What's Not Included
- Enterprise-level integrations
- Advanced reporting tools
- Priority customer support
- Custom branding options
Hidden Costs
- Additional members beyond 5
- Premium support fees
Payment & Billing
Payment Methods:
Credit Card
PayPal
Apple Pay
Currencies:
USD
CAD
EUR
Billing Cycles:
Monthly
Annual
Free Extra Features
- Shared vaults
- Biometric login support
1Password Teams
$3.99/monthly
Renews at $47.88/monthly
Free Trial
30-day money-back guarantee for all users.
Ideal for small businesses, this plan provides secure password management for multiple team members with shared vaults and administrative controls.
Best For:
Small businesses that require secure password management and sharing among team members. Ideal for teams looking for easy collaboration and administrative oversight.
What's Included
- Unlimited team members
- Shared vaults
- Role-based access controls
- Activity logs
- Travel Mode for sensitive data management
- Dark web monitoring
- Biometric login support
- 24/7 email support
What's Not Included
- Enterprise-level integrations
- Advanced compliance features
- Custom branding options
- Priority customer support
Hidden Costs
- Additional members beyond the base plan
- Priority support fees
Payment & Billing
Payment Methods:
Credit Card
PayPal
Apple Pay
Currencies:
USD
CAD
EUR
Billing Cycles:
Monthly
Annual
Free Extra Features
- Activity logs
- Role-based access controls
1Password Business
$7.99/monthly
Renews at $95.88/monthly
Free Trial
30-day money-back guarantee for all users.
Designed for enterprises, this plan includes advanced security features, integrations, and compliance tools to meet organizational needs.
Best For:
Enterprises requiring advanced password management and compliance tools. Ideal for organizations with a focus on security and large-scale team management.
What's Included
- Advanced reporting tools
- Custom branding
- Role-based access controls
- Activity logs
- Travel Mode for sensitive data management
- Dark web monitoring
- Biometric login support
- 24/7 email support
What's Not Included
- Custom API access
- Dedicated account manager
- White-labeling options
- Priority customer support
Hidden Costs
- Custom integrations
- Priority support fees
Payment & Billing
Payment Methods:
Credit Card
PayPal
Apple Pay
Currencies:
USD
CAD
EUR
Billing Cycles:
Monthly
Annual
Free Extra Features
- Custom branding
- Advanced reporting tools
1Password is a reliable and secure choice for managing passwords and sensitive data. Its advanced features and enterprise tools make it a top pick for users who value security and functionality.
Total Cost Calculator
Pricing Plan
Cost Breakdown
1Password Personal Plan
Monthly Cost$3/month
Total Cost over 3 Years
Year 1$36
Year 2$36
Year 3$36
Total after Year 1
$36
Total after Year 2
$72
Total after Year 3
$108
Optional Add-ons
- Dark web monitoring for additional accounts
- Priority support
Extra Costs not Included
- Additional storage for attachments
- Premium support fees
Explore Features
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select features to get plan recommendations
1Password Competitor Comparison
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Features OnlyBalancedPrice Focused
Competitor Rankings
LastPassBest Match
LastPass is a popular password manager offering both free and premium plans with a focus on ease of use and accessibility.
Match Score: 0%
LastPass Premium starts at $3/month, slightly higher than 1Password's Personal plan.
Key Differences: While LastPass offers a free plan, its premium features are comparable to 1Password but lack advanced options like Travel Mode.
When to Choose: Choose LastPass if you need a free plan or prioritize simplicity over advanced features.
When Not to Choose: Avoid LastPass if you require advanced security features like Travel Mode or robust enterprise tools.
Dashlane
Dashlane is a premium password manager known for its user-friendly interface and built-in VPN for added security.
Match Score: 0%
Dashlane Premium is priced at $6.49/month, significantly higher than 1Password's Personal plan.
Key Differences: Dashlane includes a VPN in its premium plans, which 1Password does not offer, but it lacks 1Password's Travel Mode feature.
When to Choose: Choose Dashlane if you want a password manager with a built-in VPN.
When Not to Choose: Avoid Dashlane if you are looking for a more affordable password management solution.
Bitwarden
Bitwarden is an open-source password manager known for its affordability and transparency.
Match Score: 0%
Bitwarden Premium costs $10/year, making it one of the most affordable options.
Key Differences: Bitwarden offers a free plan with many features, but its premium plans lack advanced options like Travel Mode and enterprise integrations.
When to Choose: Choose Bitwarden if you prefer an open-source solution and are on a tight budget.
When Not to Choose: Avoid Bitwarden if you need advanced enterprise features or Travel Mode.
User Feedback
Signup Process Difficulty
Easy
Time: The signup process typically takes less than 10 minutes, including account creation and app installation.
Required Technical Knowledge: Minimal technical knowledge is required for personal plans, but team and business plans may require familiarity with administrative tools and integrations.
01
Visit the 1Password website and select a plan.
02
Create an account by providing an email address and setting a master password.
03
Download and install the 1Password app or browser extension.
Watch Out For
Difficulty choosing the right plan due to limited comparisons on the website.
Occasional delays in receiving the account confirmation email.
Confusion around setting up shared vaults for team or family plans.
Common Praise
Users appreciate the intuitive interface that makes managing passwords simple and efficient.
Many users commend the robust security features, including end-to-end encryption and Travel Mode.
The seamless synchronization across devices is frequently highlighted as a major advantage.
Common Complaints
Some users find the pricing higher compared to competitors for similar features.
Occasional issues with browser extensions have been reported, particularly after updates.
Limited customer support options, with no live chat or phone support, frustrates some users.
Success Stories
A small business reported a 50% reduction in password-related IT support tickets after implementing 1Password Teams.
A family successfully used 1Password Families to manage and share passwords securely across multiple devices.
An enterprise client improved compliance with industry standards using 1Password Business's advanced reporting tools.
Potential Deal Breakers
Lack of live customer support options can be a significant issue for users needing immediate assistance.
Higher pricing compared to some competitors makes it less appealing for budget-conscious users.
Limited customization options for enterprise users seeking white-label solutions.
Final Verdict
1Password is a highly secure and versatile password manager suitable for individuals, families, and businesses. Its robust features, such as Travel Mode and enterprise integrations, set it apart from competitors. While its pricing may be higher than some alternatives, the value provided justifies the cost for most users.
1Password Pros
- Robust security features, including end-to-end encryption and zero-knowledge architecture.
- Travel Mode for secure data management during travel.
- Seamless synchronization across unlimited devices.
- Comprehensive enterprise tools and integrations.
1Password Cons
- Higher pricing compared to some competitors.
- No live customer support options.
- Limited customization options for enterprise users.
Recommended For:
1Password is ideal for users who prioritize security and need advanced features like Travel Mode and dark web monitoring. It is also well-suited for businesses requiring team management and compliance tools.
Not Recommended For:
1Password may not be the best choice for users seeking a free plan or those with minimal security needs. Budget-conscious users may find the pricing less appealing compared to open-source alternatives like Bitwarden.
1Password is a reliable and secure choice for managing passwords and sensitive data. Its advanced features and enterprise tools make it a top pick for users who value security and functionality.
Frequently Asked Questions