3dcart Reviews

Read unbiased 3dcart reviews from 39 verified users to learn if this is the best choice for you. 3dcart is currently ranked #7 in the ecommerce industry with an average star rating of 2.1 and a sentiment score of 17%. Keep reading to learn more.

3dcart logo
3dcart
3dcart offers a comprehensive solution for building and managing online stores with ease. Its features are designed to help businesses enhance their online presence and streamline operations, making it suitable for various industries.
Founded
1997
Location
Tamarac, United States
Industries
Retail and E-commerce, Shopping Cart, Ecommerce Software
Social Links
TrustScore
46
Average TrustScore (out of 0 to 100)
Industry Rank
#7
Out of 14 tracked companies
Industry Standing
57.1%
Solid performance among 14 companies
Sentiment Score
17%
Customer overall sentiment score
Average Rating
2.1
Star rating out of 5
Total Reviews
39
Last updated: 2025-01-30 07:49:32
Industry Comparison - Ecommerce
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Square#1824.361%458
21.0%
Magento#2733.656%22
12.7%
Ecwid#3723.556%37
12.7%
OpenCart#4663.635%41
10.7%
Big Cartel#5562.732%43
8.1%
PrestaShop#6512.520%33
6.2%
3dcart#7462.117%39
5.1%
Stripe#8392.1-7%517
9.3%
WooCommerce#9372.3-21%38
1.7%
Volusion#10311.2-2%38
0.7%

In the Ecommerce industry, Square leads with the highest trust score of 82%, performing 78.0% above average, while Shopify E-Commerce has the lowest trust score of 17%, 63.1% below the industry average. Square has the highest sentiment score of 61%, and PayPal has the most customer feedback with 1,001 reviews.

Industry Average Rating
2.3
Industry Average Sentiment
9%
Industry Total Reviews
2,891

3dcart Trust Score

0
out of 100
Rating Score (40% weighted)2.1 / 5
Sentiment Score (60% weighted)17%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

3dcart Sentiment Overview

Total Reviews
39
Positive
64%
25 reviews
Neutral
0%
0 reviews
Negative
36%
14 reviews
3dcart Customer Reviews

3dcart customers are most satisfied with Support (85%), while being most critical of .

Reviews by Category

Positive Feedback

Support

Technical support not being as computer savvy as some, there are occasions when i need help with something right away.

Support

Support articles are outdated and inaccurate, the list goes on.

Support

Everything was top notch over the years, i ve seen the quality and support dimish.

Negative Feedback

Most Recent 3dcart Reviews

Positive Reviews

One thing I can say is that their support is good. I can imagine they're overwhelmed, but they do answer within a decent amount of...

Hristiyan Lazarov

I chose 3dcart because I needed a…. I chose 3dcart because I needed a platform that checked a few boxes. mainly that I would be...

Dahlia Sporn Brander

Most of what you need in a reasonable package. 3DCart offers the functionality I need with good (though maybe not excellent) starting templates. All web...

S Rhodes

Negative Reviews

Terrible. Their website might say 15 day free trial, but they will still charge you and deny that the offer even exists, while its on...

Hans CakeStealer

Surprise billing. Be very careful if you sign up with these people, and I suggest deleting your credit card from your account as soon as...

Vicki Diane

It was impossible to integrate payments from Paypal or Stripe. Tech support continuously blamed the payment processors before finally admitting it was a problem with...

Tony Wilkinson

The sentiment analysis above has highlighted customer feedback at scale. The 3dcart review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Industries

Retail and E-commerce
Shopping Cart
Ecommerce Software

Target Audience

Small business owners looking to establish an online presence.
Mid-sized retailers aiming to scale their eCommerce operations.
Entrepreneurs seeking an all-in-one eCommerce platform.

Unique Selling Points

Built-in SEO tools for better search engine visibility.
Seamless integrations with over 100 payment gateways, including PayPal, Stripe, and Square.
Highly customizable themes and templates to suit diverse business needs.
Pricing Plans
Startup Store
$29/monthly
Renews at $29/monthly
No Trial
30-day money-back guarantee available for all plans.

The Startup Store plan is ideal for small businesses and entrepreneurs just starting out in eCommerce. It provides essential tools to create and manage an online store effectively.

Best For:
This plan is best suited for entrepreneurs and small businesses looking to establish their first online store. It provides the basic tools needed to start selling online without overwhelming features.

What's Included

  • 1 staff user account
  • 50 products
  • Unlimited bandwidth
  • Secure hosting
  • Mobile-friendly store
  • SEO tools
  • 24/7 customer support
  • Integration with over 100 payment gateways

What's Not Included

  • Advanced reporting tools
  • Abandoned cart saver
  • Priority support
  • Advanced marketing tools

Hidden Costs

  • Transaction fees for certain payment gateways
  • Additional costs for premium templates

Optional Add-ons

  • Premium themes
  • Advanced marketing tools

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Free domain registration for the first year
Basic Store
$79/monthly
Renews at $79/monthly
No Trial
30-day money-back guarantee available for all plans.

The Basic Store plan is designed for growing businesses that need more products and advanced features to scale their online operations.

Best For:
This plan is ideal for small to medium-sized businesses looking to expand their product catalog and utilize advanced tools to optimize sales.

What's Included

  • 2 staff user accounts
  • 500 products
  • Unlimited bandwidth
  • Secure hosting
  • Advanced SEO tools
  • Abandoned cart saver
  • 24/7 customer support
  • Integration with over 100 payment gateways

What's Not Included

  • Priority support
  • Custom reporting tools
  • Advanced API integrations
  • Dedicated account manager

Hidden Costs

  • Additional costs for premium apps
  • Higher fees for international payment gateways

Optional Add-ons

  • Premium themes
  • Advanced marketing tools

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Free domain registration for the first year
Plus Store
$229/monthly
Renews at $229/monthly
No Trial
30-day money-back guarantee available for all plans.

The Plus Store plan is tailored for businesses that require advanced marketing tools and a larger product catalog to drive growth.

Best For:
This plan is best suited for medium to large businesses that need advanced marketing and sales tools to scale their operations effectively.

What's Included

  • 5 staff user accounts
  • Unlimited products
  • Unlimited bandwidth
  • Secure hosting
  • Advanced SEO tools
  • Abandoned cart saver
  • Priority support
  • Advanced marketing tools

What's Not Included

  • Custom API integrations
  • Dedicated account manager
  • Premium themes
  • International shipping tools

Hidden Costs

  • Premium app fees
  • Charges for additional staff accounts

Optional Add-ons

  • Premium themes
  • Advanced API integrations

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Free domain registration for the first year

3dcart is a solid choice for businesses looking for a cost-effective, feature-rich eCommerce platform. While it may not be the easiest for beginners, its robust tools and integrations make it a valuable investment for growing businesses.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Startup Store Plan

Monthly Cost$29/month

Total Cost over 3 Years

Year 1$348
Year 2$348
Year 3$348
Total after Year 1
$348
Total after Year 2
$696
Total after Year 3
$1,044

Optional Add-ons

  • Premium themes
  • Advanced marketing tools

Extra Costs not Included

  • Transaction fees for certain payment gateways
  • Additional costs for premium templates
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
3dcart Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Shopify
Best Match

Shopify is a leading eCommerce platform known for its user-friendly interface and extensive app marketplace. It caters to businesses of all sizes and offers a wide range of features.

Match Score: 0%
Shopify's pricing starts at $39/month, which is slightly higher than 3dcart's entry-level plan.
Key Differences: Shopify has a more extensive app ecosystem but charges transaction fees unless you use Shopify Payments.
When to Choose: Choose Shopify if you prioritize ease of use and access to a vast app marketplace.
When Not to Choose: Avoid Shopify if you want to minimize transaction fees or need advanced SEO tools.
BigCommerce

BigCommerce is a robust eCommerce platform that focuses on scalability and enterprise-level features. It is ideal for businesses looking to grow rapidly.

Match Score: 0%
BigCommerce's pricing starts at $39/month, similar to Shopify but higher than 3dcart's entry-level plan.
Key Differences: BigCommerce offers unlimited staff accounts and no transaction fees but has limitations on annual sales volumes for lower-tier plans.
When to Choose: Choose BigCommerce if you need enterprise-level features and no transaction fees.
When Not to Choose: Avoid BigCommerce if you are a small business with limited sales volumes.
WooCommerce

WooCommerce is a free, open-source eCommerce plugin for WordPress. It is highly customizable and ideal for businesses already using WordPress.

Match Score: 0%
WooCommerce itself is free, but hosting and premium plugins can make it more expensive than 3dcart.
Key Differences: WooCommerce requires hosting and technical expertise, while 3dcart is a fully hosted solution.
When to Choose: Choose WooCommerce if you need full control over your eCommerce store and already use WordPress.
When Not to Choose: Avoid WooCommerce if you lack technical expertise or prefer a fully hosted solution.
User Feedback

Common Praise

Users appreciate the platform's extensive SEO tools, which help boost visibility and drive organic traffic.
The wide range of integrations with payment gateways is highly valued by businesses with diverse customer bases.
The customizable templates and themes allow businesses to create unique, professional-looking stores.

Common Complaints

Some users have reported a steep learning curve for beginners unfamiliar with eCommerce platforms.
The customer support response time for non-priority users can be slow during peak hours.
Certain advanced features are locked behind higher-tier plans, making them inaccessible for smaller businesses.

Success Stories

A small bakery used 3dcart to create an online store and saw a 200% increase in sales within six months.
A fashion retailer expanded its customer base internationally by leveraging 3dcart's multi-currency support.
A tech gadget store utilized 3dcart's SEO tools to rank higher on search engines, resulting in a 150% boost in organic traffic.

Potential Deal Breakers

The lack of a free trial makes it difficult for potential users to test the platform before committing.
Transaction fees for some payment gateways can add up, especially for high-volume sellers.
The absence of advanced reporting tools in lower-tier plans can be a limitation for data-driven businesses.
Final Verdict

3dcart Pros

  • Extensive SEO tools for better search engine visibility.
  • Wide range of payment gateway integrations.
  • Affordable pricing plans with no transaction fees for most gateways.
  • Highly customizable templates and themes.

3dcart Cons

  • Steep learning curve for beginners.
  • Advanced features locked behind higher-tier plans.
  • Customer support response time can be slow for non-priority users.

Recommended For:

Not Recommended For:

Frequently Asked Questions