BigScoots Reviews

Read unbiased BigScoots reviews from 33 verified users to discover if it's the best choice for you. BigScoots is currently ranked #17 in the web hosting industry with an average star rating of 4.2 and sentiment score of 79%. Keep reading to learn more.

BigScoots logo
BigScoots
BigScoots provides managed hosting solutions with a focus on performance, reliability, and customer support. Its services are ideal for websites requiring high uptime and speed, such as e-commerce stores, blogs, and corporate websites.
Founded
2010
Location
Chicago, United States
Industries
E-commerce, Blogging, Corporate Websites, Technology Startups
Social Links
TrustScore
86
Excellent TrustScore (out of 0 to 100)
Industry Rank
#17
Out of 29 tracked companies
Industry Standing
44.8%
Developing strong market position
Sentiment Score
79%
Customer overall sentiment score
Average Rating
4.2
Star rating out of 5
Total Reviews
33
Last updated: 2025-01-24 11:55:46
Industry Comparison - Web Hosting
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Rocket.net#1954.890%44
3.8%
Scala Hosting#2954.987%81
3.9%
Kinsta#3954.987%73
3.9%
MechanicWeb#4924.783%15
3.6%
NameHero#5924.974%703
3.9%
A2 Hosting#6914.874%363
3.7%
WPX Hosting#7914.879%51
3.6%
Pressable#8904.777%45
3.5%
SiteGround#9904.971%2,792
4.9%
BigScoots#10864.279%33
3.3%

In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.

Industry Average Rating
4.4
Industry Average Sentiment
64%
Industry Total Reviews
21,629

BigScoots Trust Score

0
out of 100
Rating Score (40% weighted)4.2 / 5
Sentiment Score (60% weighted)79%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

BigScoots Sentiment Overview

Total Reviews
33
Positive
94%
31 reviews
Neutral
0%
0 reviews
Negative
6%
2 reviews
BigScoots Customer Reviews

BigScoots customers are most satisfied with Support (85%), while being most critical of .

Reviews by Category

Positive Feedback

Support

The service has been excellent but where they truly go above and beyond is with customer support.

Support

I often mess things up on my server lol but the support is quick to resolve super reliable honestly, great host

Support

The service quality is exceptional, and the customer service and tech support are the best i ve ever encountered.

Negative Feedback

Most Recent BigScoots Reviews

Positive Reviews

I like their service. I have the 20$ plan. I like the Cpanel email, cpanel tools, ssl, support and most of all I like the...

Lance

Excellent service and top quality customer service. I transferred my WordPress hosting and domain registration to BigScoots, and it has been the best choice I've...

Mindful Shopper

Negative Reviews

BigScoots is the only hosting provider that didn't crash the site. BigScoots is my third hosting provider and it's the only hosting provider who has...

Ursula Faw

They WERE great. . . horrible now! . Slow to respond to support questions. Then they continually push upgrade host services. They WERE a great...

Henry

Amazing support. Bigscoots customer since 2015. We have been with Bigscoots since February 8th, 2015. I decided to move us over from Hostgator after they...

SL

The sentiment analysis above has highlighted customer feedback at scale. The BigScoots review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

BigScoots is a premium web hosting provider known for its fully managed hosting solutions tailored to individuals, small businesses, and enterprises. It has established itself as a leader in the managed hosting space by offering exceptional customer support and high-performance hosting environments. BigScoots leverages cutting-edge technologies like LiteSpeed servers, SSD storage, and proactive monitoring to deliver fast, reliable, and secure hosting services.

Industries

Web Hosting
WordPress Hosting

Target Audience

Small business owners looking for reliable hosting.
Bloggers and content creators seeking high-speed hosting.
E-commerce stores requiring secure and scalable hosting solutions.

Unique Selling Points

Fully managed hosting services that eliminate the need for technical expertise.
24/7/365 customer support with a proactive approach to resolving issues.
Optimized hosting environments with LiteSpeed servers and SSD storage for superior performance.
Pricing Plans
Shared Hosting - Starter
$7.95/monthly
Renews at $7.95/monthly
No Trial
30-day money-back guarantee for new customers.

An affordable plan designed for small websites and blogs, offering reliable performance and essential features.

Best For:
This plan is ideal for bloggers, small business owners, and individuals launching their first website. It is perfect for those who need a cost-effective solution without sacrificing reliability and performance.

What's Included

  • 1 website
  • 10 GB SSD storage
  • Unmetered bandwidth
  • Free SSL certificate
  • Daily backups
  • LiteSpeed server
  • cPanel access
  • 24/7 customer support

What's Not Included

  • No free domain
  • Limited storage for larger websites
  • No dedicated IP
  • No advanced caching options

Hidden Costs

  • Domain registration not included
  • Backup restoration fee

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Daily backups
Managed WordPress - Basic
$34.95/monthly
Renews at $34.95/monthly
No Trial
30-day money-back guarantee for new customers.

A managed WordPress hosting plan for growing websites requiring optimized performance and security.

Best For:
This plan is best for bloggers and small businesses using WordPress who want a fully managed, optimized hosting experience. It is ideal for those who prioritize performance and security.

What's Included

  • 1 WordPress site
  • 20 GB SSD storage
  • Unmetered bandwidth
  • Free SSL certificate
  • Daily backups
  • Advanced caching
  • LiteSpeed server
  • 24/7 WordPress support

What's Not Included

  • No free domain
  • Limited to one WordPress site
  • Additional cost for premium themes
  • No email hosting

Hidden Costs

  • Premium plugins not included
  • Additional storage fees

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Daily backups

BigScoots is a strong choice for users who prioritize performance and support. It is particularly suited for websites with high traffic or complex needs.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Shared Hosting - Starter Plan

Monthly Cost$8/month

Total Cost over 3 Years

Year 1$95
Year 2$95
Year 3$95
Total after Year 1
$95
Total after Year 2
$191
Total after Year 3
$286

Optional Add-ons

  • Dedicated IP ($2/month)
  • Premium backups ($5/month)

Extra Costs not Included

  • Domain registration not included
  • Backup restoration fee
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
BigScoots Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

SiteGround
Best Match

SiteGround is a popular hosting provider offering shared and managed WordPress hosting with a focus on performance and customer support.

Match Score: 0%
SiteGround's entry-level plans are cheaper but may include fewer managed features than BigScoots.
Key Differences: SiteGround offers a wider range of plans but lacks the same level of personalized support as BigScoots.
When to Choose: Choose SiteGround if you need a budget-friendly option with more data center choices.
When Not to Choose: Avoid SiteGround if you need fully managed hosting with personalized support.
User Feedback

Common Praise

Exceptional customer support with quick response times.
High-speed hosting performance due to LiteSpeed servers.
Reliable uptime and proactive monitoring.

Common Complaints

Higher pricing compared to competitors.
Limited storage on lower-tier plans.
No free domain registration included.

Success Stories

A small e-commerce store reported a 50% increase in page load speed after switching to BigScoots.
A blogger experienced zero downtime during a viral traffic spike.
A corporate website improved its SEO rankings due to faster loading times.

Potential Deal Breakers

No free domain registration.
Higher costs for additional storage.
Limited features on entry-level plans.
Final Verdict

BigScoots excels in providing fully managed hosting solutions with unmatched customer support and high-performance servers. It is ideal for users who prioritize reliability, speed, and a hands-off hosting experience. While the pricing may be higher, the value provided justifies the cost.

BigScoots Pros

  • Fully managed hosting services.
  • Exceptional customer support.
  • High-speed LiteSpeed servers.
  • Daily backups and proactive monitoring.

BigScoots Cons

  • Higher pricing compared to competitors.
  • No free domain registration.
  • Limited storage on lower-tier plans.

Recommended For:

BigScoots is perfect for small businesses, bloggers, and e-commerce stores requiring reliable hosting with minimal technical involvement.

Not Recommended For:

BigScoots may not be suitable for users on a tight budget or those requiring hosting for multiple low-traffic websites. It is also not ideal for those looking for unmanaged hosting solutions.

BigScoots is a strong choice for users who prioritize performance and support. It is particularly suited for websites with high traffic or complex needs.

Frequently Asked Questions