Bluehost Reviews
Read unbiased Bluehost reviews from 2,293 verified users to learn if this is the best choice for you. Bluehost is currently ranked #21 in the web hosting industry with an average star rating of 4.5 and a sentiment score of 61%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Rocket.net | #1 | 95 | 4.8 | 90% | 44 | 3.8% |
| Scala Hosting | #2 | 95 | 4.9 | 87% | 81 | 3.9% |
| Kinsta | #3 | 95 | 4.9 | 87% | 73 | 3.9% |
| MechanicWeb | #4 | 92 | 4.7 | 83% | 15 | 3.6% |
| NameHero | #5 | 92 | 4.9 | 74% | 703 | 3.9% |
| A2 Hosting | #6 | 91 | 4.8 | 74% | 363 | 3.7% |
| WPX Hosting | #7 | 91 | 4.8 | 79% | 51 | 3.6% |
| Pressable | #8 | 90 | 4.7 | 77% | 45 | 3.5% |
| SiteGround | #9 | 90 | 4.9 | 71% | 2,792 | 4.9% |
| Bluehost | #10 | 83 | 4.5 | 61% | 2,293 | 4.2% |
In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.
Bluehost Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Bluehost Sentiment Overview
Bluehost customers are most satisfied with Support (85%) and Performance (70%), while being most critical of Support (53%) and Performance (58%).
Reviews by Category
Positive Feedback
Friendly and fast great support and quick responses using the chat feature in your dashboard
Good service, fast support correct prices, good service, fast reliable support
Outstanding support for a newbie web designer i recently had an outstanding experience with bluehost s chat support.
Negative Feedback
Blue host has horrible technical blue host has horrible technical support.
Performance is just bad, even with a decently priced plan, but hey you can t ask for gold paying for silver.
It s sad that a company would have a department that is supposed to support it s customers, behave in such a dishonest and bad way.
Most Recent Bluehost Reviews
Positive Reviews
Ayshath Yazmee’s from Bluehost team…. Ayshath Yazmee’s from Bluehost team exceptional support deserves the highest praises. She was absolutely amazing in helping me migrate my...
Customer service was exemplary! . The customer service rep was very responsive. He listened to my concern and took some time because he had to...
Tasmiya for the win! . Tasmiya was the best agent I've ever worked with! Helped me with 3 major issues in record time. I've been...
Negative Reviews
Abhijeet was stellar! . I was having issues with something really annoying, I hit the support button and in less than 10 minutes or so...
I've had to call Bluehost several times…. I've had to call Bluehost several times recently over some domain issues I've had. The technicians have all...
Thank you for your assistance in changing main Domain on hosting plan. . Thank you for your assistance in resolving the issue on first call....
The sentiment analysis above has highlighted customer feedback at scale. The Bluehost review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Basic $2.95/monthly Renews at $10.99/monthly The Basic plan is ideal for individuals or small businesses starting their first website. It includes essential features to get started quickly and affordably. Best For: This plan is best suited for individuals or small businesses looking to create a single website with basic requirements. It is ideal for beginners who need an affordable and straightforward hosting solution. No Free Trial 30-day money-back guarantee | Plus $5.45/monthly Renews at $14.99/monthly The Plus plan offers more flexibility and resources, making it suitable for users managing multiple websites or requiring additional storage. Best For: This plan is ideal for small businesses or individuals managing multiple websites. It offers unlimited storage and bandwidth, making it suitable for growing websites. No Free Trial 30-day money-back guarantee | Choice Plus $5.45/monthly Renews at $18.99/monthly The Choice Plus plan includes additional security and backup features, making it a great option for users who prioritize data protection. Best For: This plan is best suited for businesses or individuals looking for enhanced security features and daily backups. It is ideal for websites handling sensitive data. No Free Trial 30-day money-back guarantee | Pro $13.95/monthly Renews at $23.99/monthly The Pro plan is designed for advanced users who require high performance, dedicated resources, and additional features. Best For: This plan is ideal for businesses or developers requiring high performance and dedicated resources. It is perfect for hosting e-commerce websites or large-scale projects. No Free Trial 30-day money-back guarantee |
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| Payment & Billing | Payment Methods: Credit/Debit Cards PayPal Currencies: USD Billing Cycles: Monthly Annual | Payment Methods: Credit/Debit Cards PayPal Currencies: USD Billing Cycles: Monthly Annual | Payment Methods: Credit/Debit Cards PayPal Currencies: USD Billing Cycles: Monthly Annual | Payment Methods: Credit/Debit Cards PayPal Currencies: USD Billing Cycles: Monthly Annual |
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The Basic plan is ideal for individuals or small businesses starting their first website. It includes essential features to get started quickly and affordably.
What's Included
- 1 website
- 50 GB SSD storage
- Free domain for 1 year
- Free SSL certificate
- Custom themes
- 24/7 customer support
- 10 email accounts
- Unmetered bandwidth
What's Not Included
- Advanced security features
- Daily backups
- CDN integration
- More than 1 website hosting
Hidden Costs
- Domain renewal fees after the first year
- Higher renewal rates after the initial term
Optional Add-ons
- SiteLock Security for $2.99/month
- CodeGuard Basic for $2.99/month
Payment & Billing
Free Extra Features
- Free domain for the first year
- Free SSL certificate
The Plus plan offers more flexibility and resources, making it suitable for users managing multiple websites or requiring additional storage.
What's Included
- Unlimited websites
- Unlimited SSD storage
- Free domain for 1 year
- Free SSL certificate
- Spam Experts
- Custom themes
- Unmetered bandwidth
- 24/7 customer support
What's Not Included
- Advanced security features
- CDN integration
- Daily backups
- Dedicated IP
Hidden Costs
- Domain renewal fees after the first year
- Higher renewal rates after the initial term
Optional Add-ons
- SiteLock Security for $2.99/month
- CodeGuard Basic for $2.99/month
Payment & Billing
Free Extra Features
- Spam Experts
- Free domain for the first year
The Choice Plus plan includes additional security and backup features, making it a great option for users who prioritize data protection.
What's Included
- Unlimited websites
- Unlimited SSD storage
- Free domain for 1 year
- Free SSL certificate
- Spam Experts
- Domain Privacy + Protection
- CodeGuard Basic
- Unmetered bandwidth
What's Not Included
- Advanced CDN integration
- Dedicated IP
- Priority customer support
- Advanced analytics tools
Hidden Costs
- Domain renewal fees after the first year
- Higher renewal rates after the initial term
Optional Add-ons
- SiteLock Security for $2.99/month
- Dedicated IP for $5.99/month
Payment & Billing
Free Extra Features
- Domain Privacy + Protection
- CodeGuard Basic
The Pro plan is designed for advanced users who require high performance, dedicated resources, and additional features.
What's Included
- Unlimited websites
- Unlimited SSD storage
- Free domain for 1 year
- Free SSL certificate
- Spam Experts
- Domain Privacy + Protection
- CodeGuard Basic
- Dedicated IP
- High-performance servers
What's Not Included
- Priority customer support
- Advanced analytics tools
- Custom CDN integration
- Enterprise-level solutions
Hidden Costs
- Domain renewal fees after the first year
- Higher renewal rates after the initial term
Optional Add-ons
- SiteLock Security for $2.99/month
- Advanced CDN for $9.99/month
Payment & Billing
Free Extra Features
- Dedicated IP
- High-performance servers
Bluehost is a strong option for individuals and small businesses starting their online journey. However, users should carefully evaluate the renewal pricing and consider their long-term hosting needs before committing.
Basic Plan
Total Cost over 3 Years
Optional Add-ons
- SiteLock Security for $2.99/month
- CodeGuard Basic for $2.99/month
Extra Costs not Included
- Domain renewal fees after the first year
- Higher renewal rates after the initial term
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
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Recommended Plans
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Competitor Rankings
SiteGroundBest Match
SiteGround is a popular hosting provider known for its excellent customer support and advanced security features. It offers managed WordPress hosting and robust performance.
HostGator
HostGator is a well-known hosting provider offering a wide range of hosting solutions, including shared, VPS, and dedicated hosting. It is popular for its scalability and low-cost plans.
DreamHost
DreamHost is a reliable hosting provider offering shared, VPS, and managed WordPress hosting. It is known for its robust performance and transparent pricing.
Visit the Bluehost website and select a hosting plan.
Provide personal and payment details to create an account.
Set up the domain name and configure hosting settings.
Understanding the pricing structure and renewal rates.
Deciding on optional add-ons during the signup process.
Configuring DNS settings for domains purchased elsewhere.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Bluehost Pros
- Affordable entry-level pricing with a free domain for the first year.
- Seamless WordPress integration with one-click installations.
- 24/7 customer support with multiple channels.
- Reliable uptime and consistent performance.
Bluehost Cons
- Higher renewal rates after the initial term.
- Limited advanced features in basic plans.
- Occasional upselling during the signup process.