Clicky Reviews
Read unbiased Clicky reviews from 12 verified users to discover if it's the best choice for you. Clicky is currently ranked #2 in the web analytics industry with an average star rating of 4.0 and sentiment score of 83%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Woopra | #1 | 93 | 5.0 | 78% | 6 | 16.8% |
| Clicky | #2 | 85 | 4.0 | 83% | 12 | 16.6% |
| Visual Web Optimizer | #3 | 80 | 3.7 | 75% | 37 | 22.0% |
| Plausible | #4 | 65 | 2.6 | 62% | 5 | 10.0% |
| Hotjar | #5 | 56 | 2.3 | 43% | 42 | 17.7% |
| Mixpanel | #6 | 50 | 3.0 | -0% | 12 | 7.4% |
| Amplitude | #7 | 34 | 1.9 | -18% | 43 | 11.8% |
| Matomo | #8 | 16 | 1.4 | -61% | 8 | -2.3% |
In the Web Analytics industry, Woopra leads with the highest trust score of 93%, performing 55.3% above average, while Matomo has the lowest trust score of 16%, 73.3% below the industry average. Clicky has the highest sentiment score of 83%, and Amplitude has the most customer feedback with 43 reviews.
Clicky Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Clicky Sentiment Overview
Clicky customers are most satisfied with Support (90%), while being most critical of .
Reviews by Category
Positive Feedback
Excellent technical support that resolved an unexpected issue quickly and smoothly and have been very responsive to our comments.
Negative Feedback
Most Recent Clicky Reviews
Positive Reviews
Great product and stellar service. For someone who knows almost nothing about web analytics, Clicky makes it easy to add their product to your site...
We tried several Google Analytics Alternatives. An excellent change from Google Analytics. Previously we used Matomo software for creating reporting dashboards suitable for reporting within...
Allows us to bring in real time analytics into our CMS so our team can see what articles are doing well and learn from this....
Negative Reviews
No Help at all . . . I had done a lot of research to validate Clicky would be a good choice. An account was...
The sentiment analysis above has highlighted customer feedback at scale. The Clicky review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Clicky is a web analytics platform that has carved a niche for itself in the competitive analytics market by offering real-time data tracking and user-friendly reporting. It is known for its lightweight implementation and focus on providing actionable insights for small to medium-sized businesses. Clicky leverages unique technologies such as heatmaps, uptime monitoring, and detailed visitor segmentation to stand out from competitors like Google Analytics.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free $0/monthly Renews at $0/monthly The Free plan offers basic analytics features suitable for small websites with limited traffic. It provides essential visitor tracking and reporting capabilities. Best For: Best for individuals or small businesses with low traffic websites who need basic analytics data. Ideal for those who are just starting out and want to explore analytics tools without any cost. No Free Trial N/A | Pro $9.99/monthly Renews at $9.99/monthly The Pro plan is designed for small businesses and includes advanced features like heatmaps and uptime monitoring. It offers enhanced visitor tracking and reporting capabilities. Best For: Ideal for small businesses that require more advanced analytics features like heatmaps and uptime monitoring. Suitable for websites with moderate traffic and a need for deeper insights. Free Trial Refunds available within 14 days of purchase. | Pro Plus $14.99/monthly Renews at $14.99/monthly The Pro Plus plan is tailored for medium-sized businesses with higher traffic needs, offering advanced analytics and API access for integrations. Best For: Best for medium-sized businesses with higher traffic and a need for API access to integrate analytics data with other tools. Ideal for growing businesses looking for advanced analytics capabilities. Free Trial Refunds available within 14 days of purchase. | Custom $Custom pricing/monthly/annual Renews at $Custom/monthly/annual The Custom plan is designed for large enterprises with high traffic and specific analytics needs. It includes tailored features and dedicated support. Best For: Best for large enterprises with specific requirements and high traffic. Suitable for businesses that need tailored analytics solutions and dedicated support. No Free Trial Custom refund policy based on contract terms. |
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The Free plan offers basic analytics features suitable for small websites with limited traffic. It provides essential visitor tracking and reporting capabilities.
What's Included
- Basic visitor tracking
- Real-time analytics
- Referrer and keyword data
- Basic reporting tools
What's Not Included
- Heatmaps
- Uptime monitoring
- Custom reporting
- Advanced segmentation
Hidden Costs
- No advanced features like heatmaps
- Limited to 3,000 daily page views
Payment & Billing
Free Extra Features
- Basic real-time analytics
- Basic visitor segmentation
The Pro plan is designed for small businesses and includes advanced features like heatmaps and uptime monitoring. It offers enhanced visitor tracking and reporting capabilities.
What's Included
- Heatmaps
- Uptime monitoring
- Detailed visitor segmentation
- Customizable dashboards
- 10,000 daily page views limit
What's Not Included
- Custom branding
- API access
- Unlimited traffic
- Team collaboration features
Hidden Costs
- Additional cost for higher traffic limits
- No custom branding
Payment & Billing
Free Extra Features
- Uptime monitoring
- Heatmap tracking
The Pro Plus plan is tailored for medium-sized businesses with higher traffic needs, offering advanced analytics and API access for integrations.
What's Included
- API access
- Advanced segmentation
- Heatmaps
- Uptime monitoring
- 30,000 daily page views limit
What's Not Included
- Unlimited traffic
- Team collaboration tools
- Custom branding
- Dedicated support
Hidden Costs
- Additional cost for API overages
- No team collaboration tools
Payment & Billing
Free Extra Features
- API access
- Advanced reporting
The Custom plan is designed for large enterprises with high traffic and specific analytics needs. It includes tailored features and dedicated support.
What's Included
- Unlimited traffic
- Custom branding
- Team collaboration tools
- Dedicated support
- API access
What's Not Included
- N/A (fully customizable)
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- N/A
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Hidden Costs
- Setup fees for custom features
- Additional costs for dedicated support
Payment & Billing
Free Extra Features
- Custom branding
- Dedicated account manager
Clicky is a great choice for small to medium-sized businesses seeking affordable, real-time analytics. However, larger organizations or those with advanced requirements may need to look elsewhere.
Pro Plan
Total Cost over 3 Years
Optional Add-ons
- Additional traffic limits
Extra Costs not Included
- Additional cost for higher traffic limits
- No custom branding
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
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Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
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Adjust how much you want to consider price in the comparison.
Competitor Rankings
Google AnalyticsBest Match
Google Analytics is a free, widely-used analytics platform offering comprehensive data tracking and reporting features.
Matomo
Matomo is an open-source analytics platform that emphasizes data privacy and ownership.
Hotjar
Hotjar specializes in user behavior analytics with a focus on heatmaps and session recordings.
Visit the Clicky website and select a plan.
Create an account by entering basic details and verifying your email.
Set up the tracking code on your website to start collecting data.
Difficulty in finding the tracking code setup instructions.
Limited support for non-standard website platforms.
Slow response times for free plan users.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Clicky is a reliable web analytics platform offering real-time tracking, heatmaps, and uptime monitoring. It is particularly well-suited for small to medium-sized businesses looking for actionable insights. While it lacks some advanced features found in competitors, its simplicity and affordability make it a strong contender.
Clicky Pros
- Real-time analytics for instant insights.
- Built-in heatmaps to visualize user interactions.
- Affordable pricing plans compared to competitors.
- Uptime monitoring to ensure website performance.
Clicky Cons
- Outdated interface compared to modern analytics tools.
- Limited collaboration features for teams.
- Restrictive traffic limits on lower-tier plans.
Recommended For:
Clicky is ideal for small businesses, digital marketers, and website owners who need real-time analytics and user-friendly tools. It is also a good choice for those looking for heatmaps and uptime monitoring without breaking the bank.
Not Recommended For:
Clicky is not recommended for large enterprises requiring extensive customization or team collaboration tools. It may also not be suitable for users who prioritize a modern interface.
Clicky is a great choice for small to medium-sized businesses seeking affordable, real-time analytics. However, larger organizations or those with advanced requirements may need to look elsewhere.