Dashlane Reviews
Read unbiased Dashlane reviews from 32 verified users to discover if it's the best choice for you. Dashlane is currently ranked #5 in the password managers industry with an average star rating of 4.2 and sentiment score of 55%. Keep reading to learn more.
Dashlane
Dashlane offers a secure and convenient way to manage passwords, personal data, and online security. It is widely used by individuals and businesses to streamline password management and enhance digital security across devices.
Founded
2009
Location
New York, United States
Industries
Internet Security, Password Manager, Cybersecurity
TrustScore
79
Very Good TrustScore (out of 0 to 100)
Industry Rank
#5
Out of 10 tracked companies
Industry Standing
60.0%
Solid market performance
Sentiment Score
55%
Customer overall sentiment score
Average Rating
4.2
Star rating out of 5
Total Reviews
32
Last updated: 2025-01-26 20:21:48
Industry Comparison - Password Managers
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Bitwarden | #1 | 85 | 4.6 | 63% | 63 | 13.4% |
| 1Password | #2 | 85 | 4.3 | 75% | 42 | 12.0% |
| NordPass | #3 | 83 | 4.5 | 58% | 93 | 15.3% |
| Total Password | #4 | 79 | 4.3 | 52% | 35 | 10.1% |
| Dashlane | #5 | 79 | 4.2 | 55% | 32 | 10.0% |
| RoboForm | #6 | 78 | 4.2 | 51% | 33 | 9.9% |
| Keeper Security | #7 | 74 | 3.5 | 62% | 34 | 9.5% |
| Password Boss | #8 | 63 | 3.0 | 42% | 29 | 7.4% |
| Sticky Password | #9 | 61 | 3.1 | 34% | 47 | 8.4% |
| LastPass | #10 | 31 | 1.4 | -10% | 51 | 4.0% |
In the Password Managers industry, Bitwarden leads with the highest trust score of 85%, performing 18.4% above average, while LastPass has the lowest trust score of 31%, 56.8% below the industry average. 1Password has the highest sentiment score of 75%, and NordPass has the most customer feedback with 93 reviews.
Industry Average Rating
3.7
Industry Average Sentiment
48%
Industry Total Reviews
459
Dashlane Trust Score
0
out of 100
Rating Score (40% weighted)4.2 / 5
Sentiment Score (60% weighted)55%
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Dashlane Sentiment Overview
Total Reviews
32
Positive
75%
24 reviews
Neutral
3%
1 reviews
Negative
22%
7 reviews
Dashlane Customer Reviews
Dashlane customers are most satisfied with Support (85%) and Value (75%), while being most critical of .
Reviews by Category
Positive Feedback
Support
How to support i had a problem with step authentication the codes didn t came via sms i had to contact support.
Support
Once support determined what i was trying to accomplish, they quickly got it sorted.
Support
Account recovery when you need it dashlane support people helped me solve a lock out from my account my fault while keeping my account secure.
Negative Feedback
Most Recent Dashlane Reviews
Positive Reviews
Me and my wife go to password manager for the past 2 to 3 years. Everything with Dashlane is amazing, except the price change every...
Sam
Stellar Customer Service. Rick was easy to communicate with and extremely helpful. He was very patient throughout the interaction and i could tell he really...
Ashley A.
Negative Reviews
Account restricted after trial ends, scammy tactics. TL; DR: Scammy service, don't recommend When you run out of your premium trial, your account will be...
Jordi
No tech support for premium. Over priced. . I have been a Dashlane user for years, but leaving now disgusted. Reported an issue and asked...
Jim Stanton
Simply the Best ! . A really useful and very well thought out application, useful to me on a daily basis. It is practical and...
Cléo
The sentiment analysis above has highlighted customer feedback at scale. The Dashlane review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Company Overview
Dashlane is a password manager that has established itself as a trusted solution in the cybersecurity market. It stands out due to its robust encryption protocols, seamless cross-platform synchronization, and user-friendly interface. The company leverages cutting-edge technologies such as AES-256 encryption and zero-knowledge architecture to ensure maximum security for its users.
Industries
Internet Security
Password Manager
Cybersecurity
Target Audience
Individuals seeking secure password management
Small to medium-sized businesses needing team password solutions
Enterprises looking for robust cybersecurity tools
Unique Selling Points
Uses AES-256 encryption and zero-knowledge architecture for unparalleled security.
Provides a built-in VPN for secure and private internet browsing.
Offers dark web monitoring to alert users of compromised credentials.
Pricing Plans
| Plan Details | Free $0/N/A Renews at $0/N/A The Free plan offers essential password management tools for individual users. It allows users to store and autofill passwords on a single device. Best For: This plan is ideal for individuals who need basic password management on a single device. It is best for those who do not require advanced features or multi-device support. No Free Trial N/A | Advanced $2.75/monthly Renews at $33/monthly The Advanced plan includes multi-device synchronization and dark web monitoring for enhanced security. It is designed for individuals who need more robust features than the Free plan. Best For: This plan is suitable for individuals who require password management across multiple devices and want added security through dark web monitoring. It is ideal for personal use with moderate security needs. No Free Trial No refunds available for monthly billing. | Premium $4.99/monthly Renews at $59.88/monthly The Premium plan includes all Advanced features plus a built-in VPN for secure browsing. It is tailored for individuals who need comprehensive security tools. Best For: This plan is perfect for individuals who want a comprehensive password management solution with added privacy through a VPN. It is ideal for those who frequently use public Wi-Fi networks. No Free Trial Refunds available for annual subscriptions within 30 days. | Family $7.49/monthly Renews at $89.88/monthly The Family plan offers Premium features for up to six users, making it ideal for families or small groups. It includes shared password spaces and individual accounts. Best For: This plan is ideal for families or small groups who want to share password management tools while maintaining individual accounts. It is a cost-effective solution for households. No Free Trial Refunds available for annual subscriptions within 30 days. |
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| Payment & Billing | Payment Methods: N/A Currencies: N/A Billing Cycles: N/A | Payment Methods: Credit card PayPal Currencies: USD EUR Billing Cycles: Monthly Annual | Payment Methods: Credit card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual |
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Free
$0/N/A
Renews at $0/N/A
No Trial
N/A
The Free plan offers essential password management tools for individual users. It allows users to store and autofill passwords on a single device.
Best For:
This plan is ideal for individuals who need basic password management on a single device. It is best for those who do not require advanced features or multi-device support.
What's Included
- Password storage on one device
- Password generator
- Autofill for forms and payments
- Security alerts
What's Not Included
- Cross-device synchronization
- VPN access
- Dark web monitoring
- Priority support
Hidden Costs
- Limited to one device
- No dark web monitoring
Payment & Billing
Payment Methods:
N/A
Currencies:
N/A
Billing Cycles:
N/A
Free Extra Features
- Basic password health report
- Autofill for payments
Advanced
$2.75/monthly
Renews at $33/monthly
No Trial
No refunds available for monthly billing.
The Advanced plan includes multi-device synchronization and dark web monitoring for enhanced security. It is designed for individuals who need more robust features than the Free plan.
Best For:
This plan is suitable for individuals who require password management across multiple devices and want added security through dark web monitoring. It is ideal for personal use with moderate security needs.
What's Included
- Unlimited password storage
- Cross-device synchronization
- Dark web monitoring
- Password generator
- Autofill for forms and payments
What's Not Included
- VPN access
- Priority support
- Advanced reporting
- Team features
Hidden Costs
- No VPN access
- Limited customer support
Payment & Billing
Payment Methods:
Credit card
PayPal
Currencies:
USD
EUR
Billing Cycles:
Monthly
Annual
Free Extra Features
- Password health report
- Dark web monitoring alerts
Premium
$4.99/monthly
Renews at $59.88/monthly
No Trial
Refunds available for annual subscriptions within 30 days.
The Premium plan includes all Advanced features plus a built-in VPN for secure browsing. It is tailored for individuals who need comprehensive security tools.
Best For:
This plan is perfect for individuals who want a comprehensive password management solution with added privacy through a VPN. It is ideal for those who frequently use public Wi-Fi networks.
What's Included
- Unlimited password storage
- Cross-device synchronization
- Dark web monitoring
- Built-in VPN
- Password generator
- Autofill for forms and payments
What's Not Included
- Team management
- Advanced reporting
- Priority support
Hidden Costs
- No team management features
- No advanced reporting
Payment & Billing
Payment Methods:
Credit card
PayPal
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual
Free Extra Features
- Built-in VPN
- Dark web monitoring alerts
Family
$7.49/monthly
Renews at $89.88/monthly
No Trial
Refunds available for annual subscriptions within 30 days.
The Family plan offers Premium features for up to six users, making it ideal for families or small groups. It includes shared password spaces and individual accounts.
Best For:
This plan is ideal for families or small groups who want to share password management tools while maintaining individual accounts. It is a cost-effective solution for households.
What's Included
- Up to six accounts
- Unlimited password storage
- Cross-device synchronization
- Dark web monitoring
- Built-in VPN
- Password generator
What's Not Included
- Advanced reporting
- Team collaboration features
- Priority support
Hidden Costs
- No advanced reporting for groups
- Limited team collaboration features
Payment & Billing
Payment Methods:
Credit card
PayPal
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual
Free Extra Features
- Shared password spaces
- Built-in VPN
Dashlane is a strong contender in the password management space, offering a comprehensive set of features for individuals and families. Its focus on security and privacy makes it a reliable choice for users prioritizing these aspects.
Total Cost Calculator
Pricing Plan
Cost Breakdown
Advanced Plan
Monthly Cost$3/month
Total Cost over 3 Years
Year 1$33
Year 2$33
Year 3$33
Total after Year 1
$33
Total after Year 2
$66
Total after Year 3
$99
Optional Add-ons
- None
Extra Costs not Included
- No VPN access
- Limited customer support
Explore Features
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select features to get plan recommendations
Dashlane Competitor Comparison
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Features OnlyBalancedPrice Focused
Competitor Rankings
LastPassBest Match
LastPass is a popular password manager offering a wide range of features, including multi-device support and a free plan.
Match Score: 0%
LastPass's premium plan starts at $3 per month, slightly cheaper than Dashlane's Premium plan.
Key Differences: Dashlane includes a built-in VPN, which LastPass lacks. However, LastPass offers a slightly more affordable family plan.
When to Choose: Choose LastPass if you need affordable family plans or advanced team collaboration tools.
When Not to Choose: Avoid LastPass if you require a built-in VPN or robust dark web monitoring.
1Password
1Password is a highly secure password manager known for its sleek design and advanced security features.
Match Score: 0%
1Password's individual plan starts at $2.99 per month, slightly cheaper than Dashlane's Premium plan.
Key Differences: 1Password focuses heavily on family and business plans, while Dashlane offers more individual-focused features like a VPN.
When to Choose: Choose 1Password if you need advanced organizational tools or family sharing features.
When Not to Choose: Avoid 1Password if you require a built-in VPN or dark web monitoring.
Keeper
Keeper is a secure password manager with a focus on enterprise solutions and advanced security features.
Match Score: 0%
Keeper's personal plan starts at $2.91 per month, making it slightly cheaper than Dashlane's Premium plan.
Key Differences: Keeper offers more enterprise-focused tools, while Dashlane is better suited for individual and family use.
When to Choose: Choose Keeper if you are an enterprise user needing advanced reporting and security tools.
When Not to Choose: Avoid Keeper if you require a built-in VPN or a focus on individual and family plans.
User Feedback
Signup Process Difficulty
Easy
Time: The signup process typically takes less than 10 minutes, depending on the number of passwords to import.
Required Technical Knowledge: Minimal technical knowledge is required. The platform is designed for users of all skill levels, with clear instructions provided during setup.
01
Visit the Dashlane website.
02
Select a plan and create an account.
03
Download the app or browser extension and set up your vault.
Watch Out For
Difficulty importing passwords from other managers.
Issues with autofill setup on some browsers.
Occasional delays in account verification emails.
Common Praise
Users appreciate the intuitive and user-friendly interface.
Many praise the robust encryption and security features.
Cross-device synchronization is highly valued for its seamless functionality.
Common Complaints
Some users find the pricing to be on the higher side compared to competitors.
Occasional bugs in autofill functionality have been reported.
Limited customer support options for lower-tier plans.
Success Stories
A small business owner reported improved team productivity by using Dashlane's password-sharing features.
A frequent traveler highlighted the VPN as a game-changer for secure browsing on public Wi-Fi.
A family user shared how the Family plan simplified password management for all members.
Potential Deal Breakers
The lack of a free trial for paid plans is a significant drawback.
No advanced reporting features for business users.
Limited customer support for non-Premium users.
Final Verdict
Dashlane is a robust password manager that excels in security, usability, and additional features like a built-in VPN and dark web monitoring. While its pricing is slightly higher than some competitors, the added features make it a strong choice for individuals and families. Its seamless cross-device synchronization and zero-knowledge architecture further enhance its appeal.
Dashlane Pros
- Built-in VPN for added privacy.
- Dark web monitoring included in all paid plans.
- Seamless cross-device synchronization.
- User-friendly interface with robust security features.
Dashlane Cons
- Higher pricing compared to some competitors.
- No free trial for paid plans.
- Limited customer support for lower-tier plans.
Recommended For:
Dashlane is ideal for individuals, families, and small businesses seeking a secure and user-friendly password management solution. It is particularly suited for those who value added privacy features like a VPN and dark web monitoring.
Not Recommended For:
Dashlane may not be the best choice for users on a tight budget or those who require advanced team collaboration tools. It is also not ideal for enterprises needing extensive reporting features.
Dashlane is a strong contender in the password management space, offering a comprehensive set of features for individuals and families. Its focus on security and privacy makes it a reliable choice for users prioritizing these aspects.
Frequently Asked Questions