DigitalOcean Reviews
Read unbiased DigitalOcean reviews from 353 verified users to discover if it's the best choice for you. DigitalOcean is currently ranked #1 in the cloud hosting industry with an average star rating of 4.6 and sentiment score of 62%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| DigitalOcean | #1 | 85 | 4.6 | 62% | 353 | 39.4% |
| Vercel | #2 | 69 | 3.5 | 45% | 20 | 15.9% |
| Railway | #3 | 68 | 3.5 | 44% | 95 | 19.6% |
| Vultr | #4 | 64 | 3.4 | 33% | 58 | 15.7% |
| Render | #5 | 51 | 2.6 | 14% | 17 | 8.5% |
| Linode | #6 | 35 | 1.9 | -12% | 14 | 2.0% |
| Heroku | #7 | 29 | 1.5 | -19% | 37 | 1.0% |
| Netlify | #8 | 29 | 1.8 | -28% | 13 | -0.5% |
| Hetzner | #9 | 26 | 1.6 | -35% | 20 | -1.7% |
In the Cloud Hosting industry, DigitalOcean leads with the highest trust score of 85%, performing 67.8% above average, while Hetzner has the lowest trust score of 26%, 48.7% below the industry average. DigitalOcean has the highest sentiment score of 62%, and DigitalOcean has the most customer feedback with 353 reviews.
DigitalOcean Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
DigitalOcean Sentiment Overview
DigitalOcean customers are most satisfied with Support (85%) and Performance (73%), while being most critical of .
Reviews by Category
Positive Feedback
Prices are unbeatable and even their customer support is truly great as well.. very knowledgeable and with reasonably prompt responses.
The support team communicates about upcoming maintenance downtime as well.
Digitalocean paid support works i am paying for support for digitalocean and it is worth it.
Negative Feedback
Most Recent DigitalOcean Reviews
Positive Reviews
servers are very fast even the 512mb ram vps is really fast compared to other hosting providers, i wish i could rate more than 5...
Comprehensive and In-Depth Support Experience. I had a truly grateful experience with the DigitalOcean support team. Their comprehensive and in-depth responses not only addressed my...
I recommend digitalocean. com. My email provider stopped service and I couldn't receive the verification code. With the patient help of the staff, they solved...
Negative Reviews
Frequent host of phishing scam artists. I’ve been receiving several texts EVERY DAY for several months non-stop and EVERY SINGLE ONE contains a website link...
Charged $5 a month without my knowledge. I used Digital Oceans Droplet service for a few months to run a piece of code in the...
The sentiment analysis above has highlighted customer feedback at scale. The DigitalOcean review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
DigitalOcean is a cloud infrastructure provider that caters primarily to developers, startups, and small to medium-sized businesses. Known for its simplicity and developer-friendly tools, it has carved a niche in the competitive cloud computing market dominated by giants like AWS and Google Cloud. DigitalOcean stands out with its focus on providing streamlined, cost-effective solutions and unique technologies such as its Droplets (virtual machines) and Kubernetes-based container orchestration.
Industries
Target Audience
Unique Selling Points
| Plan Details | Basic Droplets $5/monthly Renews at $5/monthly The Basic Droplets plan provides virtual machines with SSD storage, making it suitable for small-scale applications and development environments. It offers flexibility in choosing CPU and memory confi... Best For: This plan is ideal for developers and small businesses launching lightweight web applications or testing environments. It is also suitable for those who need affordable cloud infrastructure without complex configurations. No Free Trial DigitalOcean does not offer refunds but provides detailed usage tracking to avoid overcharges. | Premium Droplets $6/monthly Renews at $6/monthly Premium Droplets offer enhanced performance with faster CPUs and NVMe storage, making them suitable for high-traffic applications and more demanding workloads. Best For: This plan is recommended for businesses and developers running high-performance applications or websites with moderate traffic. It is also ideal for those needing faster storage and processing power. No Free Trial DigitalOcean does not offer refunds but provides detailed usage tracking to avoid overcharges. | Managed Kubernetes $10/monthly Renews at $10/monthly The Managed Kubernetes plan allows users to deploy, scale, and manage containerized applications with ease. It eliminates the complexity of managing Kubernetes clusters. Best For: This plan is perfect for teams deploying containerized applications and microservices. It is also ideal for businesses that want to leverage Kubernetes without managing the infrastructure themselves. No Free Trial DigitalOcean does not offer refunds but provides detailed usage tracking to avoid overcharges. |
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| Payment & Billing | Payment Methods: Credit Card PayPal Google Pay Currencies: USD EUR GBP Billing Cycles: Monthly | Payment Methods: Credit Card PayPal Google Pay Currencies: USD EUR GBP Billing Cycles: Monthly | Payment Methods: Credit Card PayPal Google Pay Currencies: USD EUR GBP Billing Cycles: Monthly |
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The Basic Droplets plan provides virtual machines with SSD storage, making it suitable for small-scale applications and development environments. It offers flexibility in choosing CPU and memory confi...
What's Included
- 1 GB RAM
- 1 vCPU
- 25 GB SSD storage
- 1 TB transfer
- 99.99% uptime SLA
- Global data centers
- Monitoring and alerts
- Free inbound data transfer
What's Not Included
- Managed database services
- Load balancers
- Premium support
- Advanced security features
Hidden Costs
- Additional bandwidth usage
- Paid backups
Payment & Billing
Free Extra Features
- Free monitoring and alerting tools
- Access to DigitalOcean's community tutorials and guides
Premium Droplets offer enhanced performance with faster CPUs and NVMe storage, making them suitable for high-traffic applications and more demanding workloads.
What's Included
- 2 GB RAM
- 1 vCPU (Premium Intel or AMD)
- 50 GB NVMe SSD storage
- 2 TB transfer
- 99.99% uptime SLA
- Global data centers
- Monitoring and alerts
- Free inbound data transfer
What's Not Included
- Managed Kubernetes
- Load balancers
- Premium support
- Advanced networking features
Hidden Costs
- Paid backups
- Additional bandwidth usage
Payment & Billing
Free Extra Features
- Free monitoring and alerting tools
- Access to DigitalOcean's API for automation
The Managed Kubernetes plan allows users to deploy, scale, and manage containerized applications with ease. It eliminates the complexity of managing Kubernetes clusters.
What's Included
- Free control plane
- 99.95% uptime SLA
- Integrated monitoring
- Load balancers
- Persistent storage
- Global data centers
- Kubernetes API access
- Free inbound data transfer
What's Not Included
- Worker node costs
- Advanced security features
- Premium support
- Additional bandwidth usage
Hidden Costs
- Additional worker nodes
- Paid backups
Payment & Billing
Free Extra Features
- Free Kubernetes control plane
- Access to DigitalOcean's Kubernetes tutorials
We recommend DigitalOcean for its simplicity, affordability, and developer-centric approach. It is a great platform for small to medium-sized projects but may not meet the needs of large enterprises.
Basic Droplets Plan
Total Cost over 3 Years
Optional Add-ons
- Managed databases (starting at $15/month)
- Backups (20% of Droplet cost)
Extra Costs not Included
- Additional bandwidth usage
- Paid backups
Feature Preferences
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
Amazon Web Services (AWS)Best Match
AWS is the largest cloud provider, offering a wide range of services for businesses of all sizes. Its extensive ecosystem and global reach make it a popular choice for enterprises.
Google Cloud Platform (GCP)
GCP is a robust cloud provider known for its data analytics and machine learning capabilities. It offers a wide range of services for businesses and developers.
Linode
Linode is a cloud hosting provider similar to DigitalOcean, focusing on simplicity and affordability. It is popular among developers and small businesses.
Visit the DigitalOcean website and click 'Sign Up'.
Provide an email address and create a password or use a third-party login option.
Verify your email and set up billing information to start using the platform.
Email verification delays.
Difficulty understanding billing options for new users.
Limited guidance during initial setup for beginners.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
DigitalOcean is an excellent choice for developers, startups, and small businesses seeking a cost-effective and developer-friendly cloud platform. Its simplicity, transparent pricing, and reliable performance make it a standout option in the cloud hosting market. However, it may not be suitable for enterprises requiring advanced features or extensive support.
DigitalOcean Pros
- Transparent and predictable pricing.
- Developer-friendly tools and APIs.
- High-performance SSD-based infrastructure.
- Extensive tutorials and community support.
DigitalOcean Cons
- Limited advanced features for enterprise applications.
- No free trial available.
- Customer support could be more robust.
Recommended For:
DigitalOcean is ideal for developers building web applications, startups launching MVPs, and small businesses needing affordable cloud infrastructure.
Not Recommended For:
DigitalOcean is not recommended for enterprises requiring advanced networking features or businesses needing extensive customer support. It is also not ideal for those unfamiliar with basic cloud infrastructure concepts.
We recommend DigitalOcean for its simplicity, affordability, and developer-centric approach. It is a great platform for small to medium-sized projects but may not meet the needs of large enterprises.