Ecwid Reviews
Read unbiased Ecwid reviews from 37 verified users to learn if this is the best choice for you. Ecwid is currently ranked #3 in the ecommerce industry with an average star rating of 3.5 and a sentiment score of 56%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Square | #1 | 82 | 4.3 | 61% | 458 | 21.0% |
| Magento | #2 | 73 | 3.6 | 56% | 22 | 12.7% |
| Ecwid | #3 | 72 | 3.5 | 56% | 37 | 12.7% |
| OpenCart | #4 | 66 | 3.6 | 35% | 41 | 10.7% |
| Big Cartel | #5 | 56 | 2.7 | 32% | 43 | 8.1% |
| PrestaShop | #6 | 51 | 2.5 | 20% | 33 | 6.2% |
| 3dcart | #7 | 46 | 2.1 | 17% | 39 | 5.1% |
| Stripe | #8 | 39 | 2.1 | -7% | 517 | 9.3% |
| WooCommerce | #9 | 37 | 2.3 | -21% | 38 | 1.7% |
| Volusion | #10 | 31 | 1.2 | -2% | 38 | 0.7% |
In the Ecommerce industry, Square leads with the highest trust score of 82%, performing 78.0% above average, while Shopify E-Commerce has the lowest trust score of 17%, 63.1% below the industry average. Square has the highest sentiment score of 61%, and PayPal has the most customer feedback with 1,001 reviews.
Ecwid Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Ecwid Sentiment Overview
Ecwid customers are most satisfied with Support (85%) and Features (70%), while being most critical of Support (45%).
Reviews by Category
Positive Feedback
Support local initiatives they always respond quickly to support requests.
I know they are a local initiative and i want to support them for that as well.
The support has been great too, probably the best i ve ever had.
Negative Feedback
Beware uk sellers using ecwid edit still no support beware uk sellers using ecwid.
Most Recent Ecwid Reviews
Positive Reviews
Ecwid is the Perfect Solution for WestCare Home Health Services! . We at WestCare Home Health Services couldn’t be happier with Ecwid as our eCommerce...
I am very pleased! . I started using this platform in October 2023 and I'm very pleased. It was easy to set up with the...
Ecwid is not just a shopping cart but a…. Ecwid is not just a shopping cart but a full system including website backed up by...
Negative Reviews
Defect preventing my products from showing on google. I have a website where I sell products and the platform it provided by ECWID. Sadly for...
Good Luck! ! . Developer here, established, some large Ecommerce clients. . . I wanted to look at this product, I've historically been a fan...
I was helped immediately when asked for assistance and they even gave me 1 free month membership after I paid for a year service. Unlike...
The sentiment analysis above has highlighted customer feedback at scale. The Ecwid review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free $0/free Renews at $0/free The Free plan is ideal for small businesses or individuals just starting with e-commerce. It allows users to set up a basic online store with essential features at no cost. Best For: This plan is best suited for individuals or small businesses that are just starting out and need a cost-free way to test e-commerce. It is also ideal for hobbyists or casual sellers. No Free Trial Not applicable as the plan is free. | Venture $19/monthly Renews at $228/monthly The Venture plan is designed for small businesses ready to expand their online presence with additional features like discount coupons and SEO tools. Best For: This plan is ideal for small businesses that want to grow their online store with features like discount coupons and abandoned cart recovery. It is also great for businesses needing advanced shipping and tax tools. Free Trial 14-day money-back guarantee. | Business $39/monthly Renews at $468/monthly The Business plan offers advanced features like multi-language stores, product filters, and custom invoicing for growing businesses. Best For: This plan is best for medium-sized businesses looking to expand into multiple markets with features like multi-language stores and marketplace integration. It is also suitable for businesses that need advanced reporting tools. Free Trial 14-day money-back guarantee. | Unlimited $99/monthly Renews at $1188/monthly The Unlimited plan provides all of Ecwid's features, including unlimited products, custom mobile apps, and dedicated support for large-scale businesses. Best For: This plan is ideal for large-scale businesses that require advanced features like custom mobile apps, dedicated account management, and API access. It is also suitable for businesses operating in multiple regions or marketplaces. Free Trial 14-day money-back guarantee. |
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| Payment & Billing | Payment Methods: Credit Card PayPal Stripe Currencies: USD EUR GBP Billing Cycles: Free | Payment Methods: Credit Card PayPal Stripe Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Stripe Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Stripe Currencies: USD EUR GBP Billing Cycles: Monthly Annual |
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The Free plan is ideal for small businesses or individuals just starting with e-commerce. It allows users to set up a basic online store with essential features at no cost.
What's Included
- Up to 10 products
- Mobile responsive store
- Integration with social media platforms
- Basic SEO tools
- Facebook and Instagram store integration
- Real-time shipping rates
- Email support
- Access to Ecwid's app market
What's Not Included
- Advanced customization options
- Priority support
- Multi-language stores
- Discount coupons and gift cards
Hidden Costs
- Transaction fees for certain payment gateways
- Limited customization options
Optional Add-ons
- Premium apps from the Ecwid App Market
Payment & Billing
Free Extra Features
- Mobile responsive design
- Social media store integration
The Venture plan is designed for small businesses ready to expand their online presence with additional features like discount coupons and SEO tools.
What's Included
- Up to 100 products
- Discount coupons
- SEO tools
- Automated tax calculations
- Abandoned cart recovery
- Advanced shipping options
- Mobile point-of-sale (POS) integration
- Priority email support
What's Not Included
- Multi-language stores
- Advanced reporting tools
- Custom mobile app
- Priority phone support
Hidden Costs
- Transaction fees for some payment methods
- Additional costs for premium apps
Optional Add-ons
- Premium apps from the Ecwid App Market
Payment & Billing
Free Extra Features
- Abandoned cart recovery
- Discount coupon functionality
The Business plan offers advanced features like multi-language stores, product filters, and custom invoicing for growing businesses.
What's Included
- Up to 2,500 products
- Multi-language stores
- Product filters
- Custom invoicing
- Advanced reporting tools
- Priority support
- Integration with marketplaces like Amazon and eBay
- Mobile POS integration
What's Not Included
- Custom mobile app
- Dedicated account manager
- Advanced API access
- Phone support
Hidden Costs
- Premium app fees
- Transaction fees for some payment gateways
Optional Add-ons
- Premium apps from the Ecwid App Market
Payment & Billing
Free Extra Features
- Custom invoicing
- Advanced reporting tools
The Unlimited plan provides all of Ecwid's features, including unlimited products, custom mobile apps, and dedicated support for large-scale businesses.
What's Included
- Unlimited products
- Custom mobile app
- Dedicated account manager
- Advanced API access
- Priority phone support
- Advanced reporting tools
- Marketplace integration
- Mobile POS integration
What's Not Included
- Custom development costs
- Third-party app fees
- Additional marketing tools
- Custom payment gateway setup
Hidden Costs
- Premium app fees
- Custom development costs for API usage
Optional Add-ons
- Premium apps from the Ecwid App Market
Payment & Billing
Free Extra Features
- Dedicated account manager
- Custom mobile app
Ecwid is a great option for businesses that want to sell online without the complexities of building a new website. It is particularly well-suited for those who already have an established online presence and need a simple, cost-effective way to add e-commerce functionality.
Venture Plan
Total Cost over 3 Years
Optional Add-ons
- Premium apps from the Ecwid App Market
Extra Costs not Included
- Transaction fees for some payment methods
- Additional costs for premium apps
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
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Recommended Plans
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Competitor Rankings
ShopifyBest Match
Shopify is a leading e-commerce platform known for its extensive features, scalability, and customizability. It is widely used by businesses of all sizes.
BigCommerce
BigCommerce is a robust e-commerce platform designed for businesses looking for advanced scalability and enterprise-level features.
Wix eCommerce
Wix eCommerce is a website builder with e-commerce capabilities, ideal for small businesses and individuals.
Visit the Ecwid website and click on 'Get Started for Free'.
Fill out the registration form with basic details like email and password.
Customize your store by adding products, setting up payment methods, and configuring shipping options.
Understanding how to integrate Ecwid with an existing website.
Configuring shipping and tax settings for specific regions.
Learning how to use advanced features like abandoned cart recovery.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Ecwid Pros
- Affordable pricing plans suitable for small businesses.
- Seamless integration with existing websites and social media platforms.
- User-friendly interface with minimal technical requirements.
- Robust features like abandoned cart recovery and multi-language stores in higher-tier plans.
Ecwid Cons
- Limited customization options in lower-tier plans.
- Transaction fees for certain payment gateways.
- Advanced features may require a steep learning curve.