EmailOctopus Reviews
Read unbiased EmailOctopus reviews from 44 verified users to discover if it's the best choice for you. EmailOctopus is currently ranked #2 in the email marketing industry with an average star rating of 4.3 and sentiment score of 79%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Sender | #1 | 91 | 4.8 | 77% | 240 | 13.5% |
| EmailOctopus | #2 | 87 | 4.3 | 79% | 44 | 9.5% |
| Constant Contact | #3 | 86 | 4.6 | 67% | 115 | 10.4% |
| GetResponse | #4 | 86 | 4.5 | 70% | 73 | 9.7% |
| Beehiiv | #5 | 84 | 4.3 | 70% | 112 | 10.2% |
| MailerLite | #6 | 83 | 4.4 | 62% | 405 | 15.1% |
| Omnisend | #7 | 67 | 3.6 | 39% | 56 | 6.5% |
| SendPulse | #8 | 66 | 3.5 | 38% | 45 | 6.2% |
| Brevo | #9 | 66 | 3.4 | 39% | 101 | 7.1% |
| Kit | #10 | 55 | 2.6 | 30% | 38 | 4.5% |
In the Email Marketing industry, Sender leads with the highest trust score of 91%, performing 44.1% above average, while iContact has the lowest trust score of 7%, 88.9% below the industry average. EmailOctopus has the highest sentiment score of 79%, and MailerLite has the most customer feedback with 405 reviews.
EmailOctopus Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
EmailOctopus Sentiment Overview
EmailOctopus customers are most satisfied with Support (85%) and Features (73%), while being most critical of .
Reviews by Category
Positive Feedback
A valuable tool i like emailoctapus for its efficiency and helpful team who are always available for support.
The videos are very supportive and i would highly recommend this service for anyone growing an email list.
The help section is really good and so are the customer service people if you need their support.
Negative Feedback
Most Recent EmailOctopus Reviews
Positive Reviews
Best email marketing tool. I've tried so many different email marketing tools and EmailOctopus is simply the best: easy to use, provides everything you need...
Switched for the price but got everything I need. have been using a competitor email…. I have been using a competitor email service for 15...
Negative Reviews
Email Octopus is the best email platform. Email Octopus is one of the best and only newsletter companies I will ever use. It's simple, has...
I've been in the email marketing industry for more than 5 years and I have used multiple senders and EmailOctopus is the best of them...
Miles ahead of the competition. The simple clean interface makes creating new campaigns a breeze, miles ahead of the competitors I've tried in every way....
The sentiment analysis above has highlighted customer feedback at scale. The EmailOctopus review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
EmailOctopus is an email marketing platform known for its affordability and simplicity, catering primarily to small businesses and non-profits. It leverages Amazon SES (Simple Email Service) to provide cost-effective email delivery, making it a competitive choice for budget-conscious users. The platform is designed with user-friendly tools and automation capabilities, allowing businesses to build effective email campaigns with minimal technical expertise.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free Plan $0/monthly Renews at $0/monthly The Free Plan is ideal for beginners or small businesses starting with email marketing. It allows users to send up to 10,000 emails per month to a maximum of 2,500 subscribers. Best For: The Free Plan is best suited for small businesses or individuals just starting with email marketing and needing to test the platform before committing to a paid plan. No Free Trial Not applicable for free plans. | Pro Plan $20/monthly Renews at $240/monthly The Pro Plan offers advanced features, including custom branding removal, priority support, and advanced automation, making it suitable for growing businesses. Best For: The Pro Plan is ideal for businesses with growing email marketing needs, requiring advanced features and scalability. Free Trial Refunds available within 14 days for unused services. |
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| Payment & Billing | Payment Methods: N/A - Free Plan Currencies: N/A Billing Cycles: N/A | Payment Methods: Credit Card PayPal Currencies: USD GBP EUR Billing Cycles: Monthly Annual |
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The Free Plan is ideal for beginners or small businesses starting with email marketing. It allows users to send up to 10,000 emails per month to a maximum of 2,500 subscribers.
What's Included
- Up to 10,000 emails per month
- Maximum of 2,500 subscribers
- Basic email templates
- Email campaigns and automation
- Analytics and reporting
- List segmentation
- Integration with third-party tools
- Basic support
What's Not Included
- Priority support
- Custom branding removal
- Advanced automation features
- Detailed reporting analytics
Hidden Costs
- No access to priority support
- Limited email templates
Payment & Billing
Free Extra Features
- Access to basic email templates
- Integration with third-party tools
The Pro Plan offers advanced features, including custom branding removal, priority support, and advanced automation, making it suitable for growing businesses.
What's Included
- Up to 50,000 emails per month
- Custom branding removal
- Advanced email templates
- Priority support
- Advanced automation workflows
- Detailed analytics and reporting
- Unlimited landing pages
- API access for integrations
What's Not Included
- Additional cost for subscriber lists exceeding 10,000
- Dedicated account manager
- Advanced segmentation tools
- Custom onboarding support
Hidden Costs
- Additional cost for larger subscriber lists
- Optional add-ons for advanced analytics
Payment & Billing
Free Extra Features
- Advanced email templates
- Unlimited landing pages
EmailOctopus is a great option for those seeking a budget-friendly email marketing tool with reliable delivery and essential features.
Pro Plan Plan
Total Cost over 3 Years
Optional Add-ons
- Advanced analytics for $10/month
Extra Costs not Included
- Additional cost for larger subscriber lists
- Optional add-ons for advanced analytics
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
MailchimpBest Match
Mailchimp is a popular email marketing platform offering a wide range of features, including advanced automation and detailed analytics.
Visit the EmailOctopus website and click 'Sign Up'.
Enter basic details such as name, email, and password.
Verify email address and set up Amazon SES integration.
Difficulty in setting up Amazon SES integration.
Limited guidance for first-time users.
Occasional delays in email verification.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
EmailOctopus is an excellent choice for small businesses and non-profits looking for an affordable, easy-to-use email marketing platform. Its integration with Amazon SES ensures reliable email delivery at a low cost. However, it may lack some advanced features required by larger enterprises.
EmailOctopus Pros
- Affordable pricing structure.
- User-friendly interface.
- Reliable email delivery via Amazon SES.
- Scalable plans for growing businesses.
EmailOctopus Cons
- Limited advanced features.
- Requires Amazon SES setup.
- Occasional delays in customer support.
Recommended For:
Ideal for small businesses, non-profits, and independent marketers looking for a cost-effective email marketing solution.
Not Recommended For:
Not recommended for large enterprises or businesses requiring advanced features like built-in CRM or extensive analytics.
EmailOctopus is a great option for those seeking a budget-friendly email marketing tool with reliable delivery and essential features.