GoHighLevel Reviews
Read unbiased GoHighLevel reviews from 2,046 verified users to discover if it's the best choice for you. GoHighLevel is currently ranked #3 in the landing pages funnels industry with an average star rating of 4.9 and sentiment score of 79%. Keep reading to learn more.
GoHighLevel
GoHighLevel simplifies marketing and sales processes by combining CRM, funnel building, and automation tools into one platform. It is widely used by marketing agencies to streamline operations and deliver measurable results for their clients.
Founded
2018
Location
Dallas, United States
Industries
Marketing Agencies, Landing Page Builder, Sales Funnels, Digital Marketing
TrustScore
93
Exceptional TrustScore (out of 0 to 100)
Industry Rank
#3
#3 out of 14 companies in this industry
Industry Standing
85.7%
Better than 12 competitors
Sentiment Score
79%
Customer overall sentiment score
Average Rating
4.9
Star rating out of 5
Total Reviews
2,046
Last updated: 2025-01-30 09:23:11
Industry Comparison - Landing Pages Funnels
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Woorise | #1 | 97 | 4.8 | 96% | 33 | 10.1% |
| Systeme.io | #2 | 96 | 5.0 | 88% | 40 | 9.9% |
| GoHighLevel | #3 | 93 | 4.9 | 79% | 2,046 | 16.1% |
| UpGrow | #4 | 90 | 4.3 | 89% | 7 | 9.0% |
| ClickFunnels | #5 | 85 | 4.2 | 76% | 41 | 8.2% |
| Swipe Pages | #6 | 84 | 4.2 | 76% | 45 | 8.2% |
| Landingi | #7 | 83 | 4.1 | 73% | 44 | 8.0% |
| Kartra | #8 | 76 | 3.7 | 63% | 39 | 6.9% |
| OptimizePress | #9 | 75 | 3.9 | 53% | 39 | 6.6% |
| Leadpages | #10 | 73 | 3.5 | 60% | 41 | 6.5% |
In the Landing Pages Funnels industry, Woorise leads with the highest trust score of 97%, performing 24.6% above average, while InstaPage has the lowest trust score of 39%, 49.9% below the industry average. Woorise has the highest sentiment score of 96%, and GoHighLevel has the most customer feedback with 2,046 reviews.
Industry Average Rating
3.9
Industry Average Sentiment
64%
Industry Total Reviews
2,482
GoHighLevel Trust Score
0
out of 100
Rating Score (40% weighted)4.9 / 5
Sentiment Score (60% weighted)79%
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
GoHighLevel Sentiment Overview
Total Reviews
2,046
Positive
95%
1,944 reviews
Neutral
3%
61 reviews
Negative
2%
41 reviews
GoHighLevel Customer Reviews
GoHighLevel customers are most satisfied with Support (85%) and Value (65%), while being most critical of Support (50%).
Reviews by Category
Positive Feedback
Support
His guidance and support made the entire process seamless, and i couldn t be happier with the results.
Support
Gohighlevel is a game changer gohighlevel is a game changer, the support is impeccable, they have turned me to a tech guru.
Support
The agent richel is an a concierge level support agent the agent richel, is smart, polite, calm, and helpful.
Negative Feedback
Support
I m not thrilled with ghl the platform i m not thrilled with ghl the platform is difficult to use, its not intuitive, the support process is awful.
Support
The lack of response from support is significantly affecting my business operations and disrupting this critical sales period.
Support
It also happened many time that the agent had a technical problem and left me waiting for nothing or the support agent simply disappeared on me.
Most Recent GoHighLevel Reviews
Positive Reviews
Pranavi Assistance. Pranavi was a delight. Insanely helpful, walked me through everything, and got me excited for what's to come in the $497 plan. Very...
Michael DiBari
OUTSTANDING service by Suhani Topno…. I just have to say that Suhani Topno provided me and my team OUTSTANDING support today! ! I am so...
Jennifer
Bharath Mohithe was very knowledgeable…. Bharath Mohithe was very knowledgeable when it comes to the A2P process, he immediately knew what documentation I need and...
Vanessa
Negative Reviews
GHL zoom support is always a super long…. GHL zoom support is always a super long wait. In this case I waited 45 minutes and...
Damian Di Iorio
Repeated Payment Issue Blocking My Business Operations (Ticket #3038758). I never open reviews on Trustpilot unless I am left with no response or resolution through...
André Buric
they got rid of the old zoom support calls and now force you into text chats and send you guide links as if that's gonna...
Douglas Lopez
The sentiment analysis above has highlighted customer feedback at scale. The GoHighLevel review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Company Overview
GoHighLevel is an all-in-one platform tailored for marketing agencies, offering tools for building landing pages, sales funnels, CRM, email marketing, and automation. It has established itself as a competitive player by consolidating multiple marketing tools into a single interface, reducing the need for multiple software subscriptions. The platform is known for its innovative approach to white-labeling, allowing agencies to brand the software as their own and provide seamless client management solutions.
Industries
Marketing Agencies
Landing Page Builder
Sales Funnels
Digital Marketing
Target Audience
Marketing agencies looking to consolidate tools.
Small businesses aiming to improve client engagement.
Freelancers and consultants managing multiple clients.
Unique Selling Points
Comprehensive white-labeling options for agencies to rebrand the platform.
Advanced automation features for lead nurturing, client follow-ups, and appointment scheduling.
Integration with popular tools such as Stripe, Twilio, and Zapier for enhanced functionality.
Pricing Plans
| Plan Details | Starter Plan $97/monthly Renews at $97/monthly The Starter Plan is designed for small agencies and individuals looking to manage their CRM, funnels, and basic automation needs. It offers essential tools to get started with client management and le... Best For: This plan is ideal for small agencies or solo entrepreneurs who need basic tools to manage their marketing and sales processes. It is a cost-effective solution for those just starting out. No Free Trial 14-day refund policy for new users. | Agency Starter Account $297/monthly Renews at $297/monthly The Agency Starter Account is tailored for agencies managing multiple clients, offering white-label branding and advanced automation tools. It allows agencies to provide a seamless experience for thei... Best For: This plan is best for growing agencies that require tools for managing multiple clients and providing a branded experience. It is ideal for agencies scaling their operations. No Free Trial 14-day refund policy for new users. | Agency Pro Account $497/monthly Renews at $497/monthly The Agency Pro Account is designed for larger agencies with advanced needs, offering API access, priority support, and enhanced analytics. It is a comprehensive solution for scaling businesses. Best For: This plan is ideal for large agencies that require advanced analytics, priority support, and API access to create custom solutions for their clients. No Free Trial 14-day refund policy for new users. |
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| Payment & Billing | Payment Methods: Credit Card Debit Card Currencies: USD Billing Cycles: Monthly | Payment Methods: Credit Card Debit Card Currencies: USD Billing Cycles: Monthly | Payment Methods: Credit Card Debit Card Currencies: USD Billing Cycles: Monthly |
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Starter Plan
$97/monthly
Renews at $97/monthly
No Trial
14-day refund policy for new users.
The Starter Plan is designed for small agencies and individuals looking to manage their CRM, funnels, and basic automation needs. It offers essential tools to get started with client management and le...
Best For:
This plan is ideal for small agencies or solo entrepreneurs who need basic tools to manage their marketing and sales processes. It is a cost-effective solution for those just starting out.
What's Included
- Funnel builder
- CRM and pipeline management
- Email marketing tools
- Basic automation workflows
- Unlimited landing pages
- Appointment scheduling
- 1 user account
- Integration with Stripe for payments
What's Not Included
- White-labeling options
- Advanced automation features
- Team collaboration tools
- Custom API integrations
Hidden Costs
- Twilio usage fees for SMS and calls
- Additional costs for email delivery via SMTP providers
Payment & Billing
Payment Methods:
Credit Card
Debit Card
Currencies:
USD
Billing Cycles:
Monthly
Free Extra Features
- Pre-built marketing templates
- Access to a knowledge base and tutorials
Agency Starter Account
$297/monthly
Renews at $297/monthly
No Trial
14-day refund policy for new users.
The Agency Starter Account is tailored for agencies managing multiple clients, offering white-label branding and advanced automation tools. It allows agencies to provide a seamless experience for thei...
Best For:
This plan is best for growing agencies that require tools for managing multiple clients and providing a branded experience. It is ideal for agencies scaling their operations.
What's Included
- All features from the Starter Plan
- White-label branding options
- Unlimited sub-accounts for clients
- Advanced automation workflows
- Team collaboration tools
- Custom reporting dashboards
- 2 user accounts
- Zapier integration
What's Not Included
- Dedicated account manager
- Custom onboarding support
- Enterprise-level API access
- Advanced analytics tools
Hidden Costs
- Additional SMS and email usage fees
- Custom API integration costs
Payment & Billing
Payment Methods:
Credit Card
Debit Card
Currencies:
USD
Billing Cycles:
Monthly
Free Extra Features
- Access to community support forums
- Pre-built funnel templates
Agency Pro Account
$497/monthly
Renews at $497/monthly
No Trial
14-day refund policy for new users.
The Agency Pro Account is designed for larger agencies with advanced needs, offering API access, priority support, and enhanced analytics. It is a comprehensive solution for scaling businesses.
Best For:
This plan is ideal for large agencies that require advanced analytics, priority support, and API access to create custom solutions for their clients.
What's Included
- All features from the Agency Starter Account
- Priority support
- Dedicated account manager
- Custom API access
- Advanced analytics tools
- Unlimited team collaboration
- 5 user accounts
- Enhanced reporting features
What's Not Included
- Custom onboarding
- Enterprise-level integrations
- Dedicated server hosting
- Custom SLA agreements
Hidden Costs
- Custom API integration fees
- Additional SMS and email usage fees
Payment & Billing
Payment Methods:
Credit Card
Debit Card
Currencies:
USD
Billing Cycles:
Monthly
Free Extra Features
- Access to advanced training resources
- Early access to new features
GoHighLevel is a robust platform for agencies and businesses looking to consolidate their marketing tools. However, potential users should evaluate the costs and complexity before committing.
Total Cost Calculator
Pricing Plan
Cost Breakdown
Starter Plan Plan
Monthly Cost$97/month
Total Cost over 3 Years
Year 1$1,164
Year 2$1,164
Year 3$1,164
Total after Year 1
$1,164
Total after Year 2
$2,328
Total after Year 3
$3,492
Optional Add-ons
- Additional Twilio usage
- Custom email domains
Extra Costs not Included
- Twilio usage fees for SMS and calls
- Additional costs for email delivery via SMTP providers
Explore Features
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select features to get plan recommendations
GoHighLevel Competitor Comparison
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Features OnlyBalancedPrice Focused
Competitor Rankings
ClickFunnelsBest Match
ClickFunnels is a popular funnel-building platform focused on creating high-converting sales funnels. It is user-friendly and widely used by entrepreneurs and small businesses.
Match Score: 0%
ClickFunnels pricing starts at $127/month, which is higher than GoHighLevel's Starter Plan but lacks CRM features.
Key Differences: ClickFunnels lacks the CRM and automation depth offered by GoHighLevel but excels in funnel-building simplicity.
When to Choose: Choose ClickFunnels if you prioritize ease of use and pre-built funnel templates.
When Not to Choose: Avoid ClickFunnels if you need an all-in-one solution with CRM and automation.
HubSpot
HubSpot is a comprehensive CRM and marketing platform offering advanced tools for inbound marketing, sales, and customer service.
Match Score: 0%
HubSpot pricing starts at $50/month but can quickly scale up based on features and contacts.
Key Differences: HubSpot provides enterprise-grade CRM and analytics, whereas GoHighLevel focuses on agency-specific tools like white-labeling.
When to Choose: Choose HubSpot if you need robust CRM and analytics for enterprise use.
When Not to Choose: Avoid HubSpot if you are a small agency looking for cost-effective white-label solutions.
ActiveCampaign
ActiveCampaign is a marketing automation platform focused on email marketing, CRM, and customer experience automation.
Match Score: 0%
ActiveCampaign starts at $29/month, making it more affordable for small businesses but less comprehensive than GoHighLevel.
Key Differences: ActiveCampaign excels in email marketing and customer segmentation, while GoHighLevel offers a broader range of tools for agencies.
When to Choose: Choose ActiveCampaign if email marketing is your primary focus.
When Not to Choose: Avoid ActiveCampaign if you need a complete solution with CRM, funnels, and automation.
User Feedback
Signup Process Difficulty
Moderate
Time: The signup process typically takes 10-15 minutes. Setting up initial workflows may take a few hours depending on the user's requirements.
Required Technical Knowledge: Users need a basic understanding of CRM tools and marketing automation. Advanced users may benefit from knowledge of API integrations and funnel optimization.
01
Visit the GoHighLevel website and select a pricing plan.
02
Fill out the registration form with personal and payment details.
03
Access the dashboard and begin setting up funnels or CRM features.
Watch Out For
Understanding the automation builder interface.
Configuring third-party integrations like Twilio.
Setting up white-label branding.
Common Praise
Users appreciate the all-in-one functionality, which eliminates the need for multiple tools.
The white-labeling feature is highly valued by agencies, allowing them to present a branded experience.
GoHighLevel's automation tools save significant time and improve client engagement.
Common Complaints
The platform has a steep learning curve for new users.
Some users report occasional bugs and downtime.
Customer support response times can be slow during peak hours.
Success Stories
A marketing agency increased client retention by 40% using GoHighLevel’s automation tools.
A real estate business generated 200+ leads in a month through the funnel builder.
A health and wellness coach streamlined appointment scheduling, saving 10 hours weekly.
Potential Deal Breakers
The lack of a free trial deters some potential users.
High costs for additional SMS and email usage can add up quickly.
The platform's complexity may not suit non-technical users.
Final Verdict
GoHighLevel is a powerful all-in-one platform designed for marketing agencies and small businesses. Its white-labeling options and automation tools make it a standout choice for agencies managing multiple clients. However, the platform’s complexity and associated costs may not suit everyone.
GoHighLevel Pros
- Comprehensive all-in-one platform.
- White-labeling options for agencies.
- Advanced automation and CRM tools.
- Integration with popular third-party tools.
GoHighLevel Cons
- Steep learning curve for new users.
- High costs for additional SMS and email usage.
- Occasional bugs and downtime.
Recommended For:
GoHighLevel is ideal for marketing agencies, consultants, and small businesses looking to streamline operations and improve client engagement. It is particularly beneficial for those seeking white-label solutions.
Not Recommended For:
GoHighLevel may not be suitable for individual users or small businesses with limited budgets. It is also less ideal for those seeking a simple, plug-and-play solution.
GoHighLevel is a robust platform for agencies and businesses looking to consolidate their marketing tools. However, potential users should evaluate the costs and complexity before committing.
Frequently Asked Questions