GreenGeeks Reviews
Read unbiased GreenGeeks reviews from 206 verified users to discover if it's the best choice for you. GreenGeeks is currently ranked #14 in the web hosting industry with an average star rating of 4.7 and sentiment score of 70%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Rocket.net | #1 | 95 | 4.8 | 90% | 44 | 3.8% |
| Scala Hosting | #2 | 95 | 4.9 | 87% | 81 | 3.9% |
| Kinsta | #3 | 95 | 4.9 | 87% | 73 | 3.9% |
| MechanicWeb | #4 | 92 | 4.7 | 83% | 15 | 3.6% |
| NameHero | #5 | 92 | 4.9 | 74% | 703 | 3.9% |
| A2 Hosting | #6 | 91 | 4.8 | 74% | 363 | 3.7% |
| WPX Hosting | #7 | 91 | 4.8 | 79% | 51 | 3.6% |
| Pressable | #8 | 90 | 4.7 | 77% | 45 | 3.5% |
| SiteGround | #9 | 90 | 4.9 | 71% | 2,792 | 4.9% |
| GreenGeeks | #10 | 88 | 4.7 | 70% | 206 | 3.5% |
In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.
GreenGeeks Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
GreenGeeks Sentiment Overview
GreenGeeks customers are most satisfied with Support (85%) and Reliability (70%), while being most critical of Support (50%).
Reviews by Category
Positive Feedback
I am client of greengeeks since, so almost years with this partnership and i only have to thank them for their amazing service and support.
They have been really consistent with their support and services for all my web hosting issues.
Whenever i ve had a question, or the one time i had a puzzling server message, their support has been prompt and expert.
Negative Feedback
In addition they provide support with knowledgeable staff, and use an escalation system for difficult problems.
Their support team s incompetence caused a week long email outage, which severely impacted my business operations and cost me critical income.
Their rendition of wordpress is very difficult to use and their support is terrible.
Most Recent GreenGeeks Reviews
Positive Reviews
I have been using GreenGeeks for over 5…. I have been using GreenGeeks for over 5 years now and it's the third and last host...
Whenever I have an issue they help me out, and if they make a mistake they set it right at once so things keep going...
Great technical support team. The advisor and his technical expertise helped us easily solve a problem we were unsure of how to handle. He took...
Negative Reviews
Apart from the great uptime the support…. Apart from the great uptime the support team really work hard to solve any issues that may arise,...
Great until they took up anti-green labor theft “AI”. I was very happy with GreenGeeks until today’s announcement of an “AI Site Builder”, the least...
Horrible System Admin Interface Not Working At All. Since I transferred my account (with 30+ domains/websites) from Bluehost to Greengeeks, NOTHING AT ALL WORKS. Every...
The sentiment analysis above has highlighted customer feedback at scale. The GreenGeeks review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
GreenGeeks is a web hosting provider known for its commitment to eco-friendly hosting solutions. With a strong market position, it differentiates itself by offering carbon-reducing technologies, including energy-efficient servers and renewable energy credits. Their innovative approach combines high-performance hosting with environmental sustainability, making them a standout choice in the competitive hosting industry.
Industries
Target Audience
Unique Selling Points
| Plan Details | Lite $2.95/monthly Renews at $10.95/monthly The Lite plan is an entry-level hosting solution designed for individuals or small businesses with basic hosting needs. It offers essential features like free SSL, nightly backups, and unmetered bandw... Best For: This plan is ideal for individuals, bloggers, or small businesses with a single website and basic hosting requirements. It is a cost-effective option for those new to web hosting. No Free Trial 30-day money-back guarantee applies to all hosting plans. | Pro $5.95/monthly Renews at $15.95/monthly The Pro plan is tailored for growing businesses or websites requiring more resources and better performance. It includes features like hosting for unlimited websites and enhanced computing power. Best For: This plan is best for businesses and professionals managing multiple websites or requiring enhanced performance. It is suitable for e-commerce sites and resource-heavy applications. No Free Trial 30-day money-back guarantee applies to all hosting plans. | Premium $11.95/monthly Renews at $25.95/monthly The Premium plan is designed for businesses with high traffic websites requiring maximum performance and advanced features. It includes a dedicated IP and priority support. Best For: This plan is ideal for large businesses, high-traffic websites, and e-commerce platforms requiring dedicated resources and priority support. No Free Trial 30-day money-back guarantee applies to all hosting plans. |
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| Payment & Billing | Payment Methods: Credit Card PayPal Currencies: USD Billing Cycles: Monthly Annual 3-Year | Payment Methods: Credit Card PayPal Currencies: USD Billing Cycles: Monthly Annual 3-Year | Payment Methods: Credit Card PayPal Currencies: USD Billing Cycles: Monthly Annual 3-Year |
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The Lite plan is an entry-level hosting solution designed for individuals or small businesses with basic hosting needs. It offers essential features like free SSL, nightly backups, and unmetered bandw...
What's Included
- 1 website hosting
- 50 GB SSD storage
- Unmetered bandwidth
- Free SSL certificate
- Free nightly backups
- Free CDN integration
- 1-click app installer
- Email hosting
What's Not Included
- Additional websites hosting
- Advanced security features like malware scanning
- Dedicated IP address
- Priority customer support
Hidden Costs
- Domain renewal costs after the first year
- Higher renewal rates after the initial term
Payment & Billing
Free Extra Features
- Free SSL certificate
- Free nightly backups
The Pro plan is tailored for growing businesses or websites requiring more resources and better performance. It includes features like hosting for unlimited websites and enhanced computing power.
What's Included
- Unlimited websites hosting
- Unlimited SSD storage
- Unmetered bandwidth
- Free SSL certificate
- Enhanced computing power
- Free nightly backups
- Free CDN integration
- Email hosting
What's Not Included
- Dedicated IP address
- Advanced security features like malware scanning
- Priority customer support
- Custom server configurations
Hidden Costs
- Domain renewal costs after the first year
- Higher renewal rates after the initial term
Payment & Billing
Free Extra Features
- Free SSL certificate
- Free CDN integration
The Premium plan is designed for businesses with high traffic websites requiring maximum performance and advanced features. It includes a dedicated IP and priority support.
What's Included
- Unlimited websites hosting
- Unlimited SSD storage
- Unmetered bandwidth
- Free SSL certificate
- Dedicated IP address
- Free nightly backups
- Free CDN integration
- Email hosting
What's Not Included
- Custom server configurations
- Advanced analytics tools
- Additional domains
- Custom support configurations
Hidden Costs
- Domain renewal costs after the first year
- Higher renewal rates after the initial term
Payment & Billing
Free Extra Features
- Dedicated IP address
- Priority customer support
GreenGeeks is a strong choice for users who value eco-friendly hosting and reliable performance. Their plans offer excellent value for the features provided, especially for small to medium-sized websites.
Lite Plan
Total Cost over 3 Years
Optional Add-ons
- Domain Privacy for $9.95/year
- Dedicated IP for $48/year
Extra Costs not Included
- Domain renewal costs after the first year
- Higher renewal rates after the initial term
Feature Preferences
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Recommended Plans
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Competitor Rankings
BluehostBest Match
Bluehost is a well-established web hosting provider offering a range of hosting solutions, including shared, VPS, and dedicated hosting.
SiteGround
SiteGround is a premium hosting provider known for its excellent customer support and high-performance hosting solutions.
HostGator
HostGator is a popular hosting provider offering a wide range of hosting services, including shared, VPS, and dedicated hosting.
Visit the GreenGeeks website and choose a hosting plan.
Enter domain details or register a new domain.
Complete the payment process and access the hosting dashboard.
Confusion about hidden renewal costs.
Issues with domain transfer for existing websites.
Limited guidance for first-time hosting users.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
GreenGeeks is a reliable and eco-friendly web hosting provider that combines performance with sustainability. Their hosting plans cater to a wide range of users, from individuals to businesses, with features like free SSL, nightly backups, and unmetered bandwidth. While their renewal rates are higher, their commitment to green hosting makes them a unique choice in the market.
GreenGeeks Pros
- 300% renewable energy offset for all hosting plans.
- Free nightly backups and CDN integration.
- Affordable entry-level pricing with essential features included.
- Excellent customer support available 24/7.
GreenGeeks Cons
- Higher renewal rates after the initial term.
- Limited advanced features in lower-tier plans.
- No free trial option for testing the service.
Recommended For:
GreenGeeks is ideal for environmentally-conscious users, small businesses, and bloggers seeking affordable and reliable hosting solutions.
Not Recommended For:
GreenGeeks may not be suitable for users requiring advanced server configurations or those with very high traffic websites needing dedicated hosting. It is also less ideal for users seeking the lowest renewal costs.
GreenGeeks is a strong choice for users who value eco-friendly hosting and reliable performance. Their plans offer excellent value for the features provided, especially for small to medium-sized websites.