Icedrive Reviews
Read unbiased Icedrive reviews from 118 verified users to learn if this is the best choice for you. Icedrive is currently ranked #3 in the cloud storage industry with an average star rating of 4.2 and a sentiment score of 63%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Koofr | #1 | 86 | 4.5 | 67% | 41 | 11.9% |
| Internxt | #2 | 83 | 4.3 | 68% | 141 | 17.3% |
| Icedrive | #3 | 81 | 4.2 | 63% | 118 | 15.5% |
| Mega | #4 | 74 | 3.9 | 51% | 66 | 11.3% |
| Sync.com | #5 | 73 | 3.9 | 47% | 40 | 9.7% |
| IDrive | #6 | 67 | 3.5 | 38% | 38 | 8.4% |
| pCloud | #7 | 64 | 3.1 | 43% | 42 | 8.3% |
| Jottacloud | #8 | 54 | 2.6 | 30% | 39 | 6.5% |
| NordLocker | #9 | 47 | 2.6 | 5% | 40 | 5.1% |
| iCloud | #10 | 31 | 1.5 | -14% | 44 | 2.4% |
In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.
Icedrive Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Icedrive Sentiment Overview
Icedrive customers are most satisfied with Support (75%) and Features (73%), while being most critical of Support (48%).
Reviews by Category
Positive Feedback
I also use pcloud which has greater functionality and a more sophisticated ui but i generally don t need the additional features pcloud offers.
Of the few times i have needed to contact support, they were quick to respond and transparent with their answers.
Big thanks to chris on support big thanks to chris on support, fixed my issue same day
Negative Feedback
I see others complaining about this in their support forum, but with no proper response to that.
Bad support the competence of the support is very bad can t fix issues or don t respond any more.
Most Recent Icedrive Reviews
Positive Reviews
but sometimes the Desktop app crashes without reasons, and there are issues when you copy an ISO file in the crypted folder. For the rest...
I’ve had no issues. I’ve tried a few others and just like the Icedrive interface better and the mapping of a drive. I would recommend...
Unfortunately Icedrive have raised their prices since I became a member so I can't recommend it as much as I could have. Still a great...
Negative Reviews
Don't bother! . If you have an acct already, don't expect to get extra space on it, when you run low. It's not happening! They'll...
No upgrade for iOS . I am a lifetime user but the app is very bad compatible with iOS, the app no upgraded almost one...
Good storage bad communication. 1 time pay is awesome, development is slow and still lacks some basic functions. Desktop app caches online storage which defeats...
The sentiment analysis above has highlighted customer feedback at scale. The Icedrive review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Lite Plan $19.99/annual Renews at $19.99/annual The Lite Plan is an affordable entry-level option offering 150GB of storage for casual users. It is ideal for individuals who need secure and private storage for personal files. Best For: The Lite Plan is perfect for individuals who need a secure and affordable cloud storage solution for personal use. It is especially suited for students or casual users with modest storage needs. No Free Trial Refunds are available within 14 days of purchase if the service has not been used. | Pro Plan $49.99/annual Renews at $49.99/annual The Pro Plan offers 1TB of storage with advanced security features and higher upload limits, catering to professionals and small businesses. Best For: The Pro Plan is ideal for professionals and small businesses that require secure storage for large files and advanced features. It is particularly beneficial for photographers, designers, and content creators. No Free Trial Refunds are available within 14 days of purchase if the service has not been used. | Pro+ Lifetime Plan $599.00/lifetime Renews at $0.00/lifetime The Pro+ Lifetime Plan provides a one-time payment option for 5TB of cloud storage, offering significant long-term savings for heavy users. Best For: The Pro+ Lifetime Plan is best suited for heavy users, such as businesses and content creators, who need a large amount of storage and want to avoid recurring payments. It is also ideal for those seeking a long-term, cost-effective solution. No Free Trial No refunds available for lifetime plans. |
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| Payment & Billing | Payment Methods: Credit/Debit Card PayPal Currencies: USD EUR GBP Billing Cycles: Annual | Payment Methods: Credit/Debit Card PayPal Currencies: USD EUR GBP Billing Cycles: Annual | Payment Methods: Credit/Debit Card PayPal Currencies: USD EUR GBP Billing Cycles: Lifetime |
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The Lite Plan is an affordable entry-level option offering 150GB of storage for casual users. It is ideal for individuals who need secure and private storage for personal files.
What's Included
- 150GB cloud storage
- Client-side encryption
- Access via web, mobile, and desktop apps
- File versioning
- Stream media files directly
- 2GB maximum file upload size
- Secure sharing options
- 24/7 customer support
What's Not Included
- No lifetime plan
- Limited storage capacity
- No advanced collaboration tools
- No priority support
Hidden Costs
- Additional storage cannot be added to this plan
- No lifetime option available for this tier
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- Basic file versioning
- Media streaming support
The Pro Plan offers 1TB of storage with advanced security features and higher upload limits, catering to professionals and small businesses.
What's Included
- 1TB cloud storage
- Client-side encryption
- Cross-platform access
- File versioning
- Stream media files directly
- 5GB maximum file upload size
- Secure sharing options
- Priority customer support
What's Not Included
- No lifetime plan
- No collaboration tools
- Limited to individual users
- No advanced analytics
Hidden Costs
- No lifetime option available for this tier
- Additional storage upgrades not included
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- Priority customer support
- Increased upload limits
The Pro+ Lifetime Plan provides a one-time payment option for 5TB of cloud storage, offering significant long-term savings for heavy users.
What's Included
- 5TB cloud storage
- Client-side encryption
- Cross-platform access
- File versioning
- Stream media files directly
- 10GB maximum file upload size
- Secure sharing options
- Priority customer support
What's Not Included
- No monthly or annual billing option
- No collaboration tools
- No analytics features
- No additional storage upgrades
Hidden Costs
- No option to downgrade
- No refunds after purchase
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- Lifetime access
- Priority customer support
Icedrive is highly recommended for individuals and small businesses seeking secure and private cloud storage. Its lifetime plans offer unmatched value, making it a top choice for long-term users.
Lite Plan Plan
Total Cost over 3 Years
Optional Add-ons
- None
Extra Costs not Included
- Additional storage cannot be added to this plan
- No lifetime option available for this tier
Feature Preferences
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Recommended Plans
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Competitor Rankings
Google DriveBest Match
Google Drive is a widely used cloud storage solution offering seamless integration with the Google Workspace suite.
Dropbox
Dropbox is a popular cloud storage provider known for its ease of use and robust file-sharing capabilities.
pCloud
pCloud is a secure cloud storage provider offering both subscription and lifetime plans.
Visit the Icedrive website and click on 'Sign Up'.
Choose a plan and enter your email address.
Complete the payment process and start using the service.
Payment issues with certain credit cards.
Email verification delays.
Confusion about plan features during selection.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Icedrive Pros
- Advanced client-side encryption ensures maximum data privacy.
- Affordable lifetime plans provide significant long-term savings.
- The virtual drive feature offers seamless local file access.
- User-friendly interface makes it accessible to all skill levels.
Icedrive Cons
- Lacks real-time collaboration tools for teams.
- Limited integration with third-party applications.
- No monthly payment options for certain plans.