iCloud Reviews
Read unbiased iCloud reviews from 44 verified users to learn if this is the best choice for you. iCloud is currently ranked #10 in the cloud storage industry with an average star rating of 1.5 and a sentiment score of -14%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Koofr | #1 | 86 | 4.5 | 67% | 41 | 11.9% |
| Internxt | #2 | 83 | 4.3 | 68% | 141 | 17.3% |
| Icedrive | #3 | 81 | 4.2 | 63% | 118 | 15.5% |
| Mega | #4 | 74 | 3.9 | 51% | 66 | 11.3% |
| Sync.com | #5 | 73 | 3.9 | 47% | 40 | 9.7% |
| IDrive | #6 | 67 | 3.5 | 38% | 38 | 8.4% |
| pCloud | #7 | 64 | 3.1 | 43% | 42 | 8.3% |
| Jottacloud | #8 | 54 | 2.6 | 30% | 39 | 6.5% |
| NordLocker | #9 | 47 | 2.6 | 5% | 40 | 5.1% |
| iCloud | #10 | 31 | 1.5 | -14% | 44 | 2.4% |
In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.
iCloud Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
iCloud Sentiment Overview
iCloud customers are most satisfied with Features (90%), while being most critical of .
Reviews by Category
Positive Feedback
Convenient to administer icloud features the icloud web site gives easy access to all of icloud features.
Negative Feedback
Most Recent iCloud Reviews
Positive Reviews
Love the E2EE. I love that we have full access to technology, easy of use and privacy! For this price range from Apple, it is...
Convenient to administer icloud features. The icloud web site gives easy access to all of icloud + features. It is easy to use. I do...
Updating billing does not work. Can’t update my account, I cloud says that my card(working everywhere else)is not valid. My bank thinks that your definition...
Negative Reviews
Pay for more space still after deleting . Icloud wanting monthly fee for more space for photos ect it saves all kind of stuff I...
lies that my photos would be stopped while I’m just 15 out of the 50g, Persist in deducting 1. 49, Apple’s become Crapple Screws up...
Find it takes so long to receive my…. Find it takes so long to receive my emails nowadays, very poor. I shall likely use another...
The sentiment analysis above has highlighted customer feedback at scale. The iCloud review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free Plan $0/none Renews at $0/none The Free Plan provides 5GB of iCloud storage at no cost, ideal for basic storage needs like device backups and document syncing. It includes core iCloud features such as Photos, Drive, and Mail. Best For: This plan is ideal for casual users who only need basic storage for photos, documents, and device backups. It is also suitable for individuals new to the Apple ecosystem. No Free Trial Not applicable as this is a free plan. | 50GB Plan $0.99/monthly Renews at $0.99/monthly The 50GB plan provides additional storage for users with moderate storage needs, such as photo backups and file storage. It includes all basic iCloud features with increased capacity. Best For: This plan is ideal for individuals with moderate storage needs, such as those who frequently back up photos and files. It is also suitable for small families using Family Sharing. No Free Trial Refunds are not typically offered for monthly subscriptions. | 200GB Plan $2.99/monthly Renews at $2.99/monthly The 200GB plan is designed for users with significant storage needs, offering ample space for photos, videos, and large files. It supports Family Sharing and advanced collaboration features. Best For: This plan is ideal for families or individuals with large storage needs, such as storing high-resolution photos and videos. It is also suitable for collaborative projects requiring shared storage. No Free Trial Refunds are not typically offered for monthly subscriptions. | 2TB Plan $9.99/monthly Renews at $9.99/monthly The 2TB plan is the highest tier, offering extensive storage for professional users or families with significant storage demands. It includes all iCloud features and supports Family Sharing. Best For: This plan is ideal for professional users, content creators, or families with extensive storage needs. It is also suitable for users managing large collaborative projects. No Free Trial Refunds are not typically offered for monthly subscriptions. |
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| Payment & Billing | Payment Methods: None (free plan) Currencies: N/A Billing Cycles: N/A | Payment Methods: Credit Card Apple Pay PayPal Currencies: USD EUR GBP Billing Cycles: Monthly | Payment Methods: Credit Card Apple Pay PayPal Currencies: USD EUR GBP Billing Cycles: Monthly | Payment Methods: Credit Card Apple Pay PayPal Currencies: USD EUR GBP Billing Cycles: Monthly |
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The Free Plan provides 5GB of iCloud storage at no cost, ideal for basic storage needs like device backups and document syncing. It includes core iCloud features such as Photos, Drive, and Mail.
What's Included
- 5GB of storage
- Access to iCloud Photos
- iCloud Drive for file storage
- Email with @icloud.com address
- Find My iPhone feature
- Basic device backups
- Access to shared albums
- Integration with Apple apps like Notes and Reminders
What's Not Included
- Additional storage beyond 5GB
- Advanced collaboration tools
- Custom email domains
- Family Sharing for storage
Hidden Costs
- Additional storage upgrades
- Data overage fees
Optional Add-ons
- Additional storage plans
- Apple One subscription
Payment & Billing
Free Extra Features
- Find My iPhone service
- Basic iCloud Mail with @icloud.com address
The 50GB plan provides additional storage for users with moderate storage needs, such as photo backups and file storage. It includes all basic iCloud features with increased capacity.
What's Included
- 50GB of storage
- Access to all iCloud features
- Family Sharing for storage
- Enhanced file sharing capabilities
- Secure backups for devices
- iCloud Photos with more capacity
- Email with @icloud.com address
- Access to shared albums
What's Not Included
- Storage beyond 50GB
- Custom email domains
- Advanced collaboration tools
- Apple One subscription
Hidden Costs
- Potential overage fees for exceeding storage
- Additional Apple services
Optional Add-ons
- Additional storage upgrades
- Apple One subscription
Payment & Billing
Free Extra Features
- Find My iPhone service
- Basic iCloud Mail with @icloud.com address
The 200GB plan is designed for users with significant storage needs, offering ample space for photos, videos, and large files. It supports Family Sharing and advanced collaboration features.
What's Included
- 200GB of storage
- Family Sharing for up to 5 members
- Secure backups for multiple devices
- iCloud Photos with large capacity
- Advanced file sharing options
- Integration with Apple apps
- Email with @icloud.com address
- Shared albums and collaboration features
What's Not Included
- Storage beyond 200GB
- Custom email domains
- Enterprise-level collaboration tools
- Apple One subscription
Hidden Costs
- Potential overage fees for exceeding storage
- Apple One subscription
Optional Add-ons
- Additional storage upgrades
- Apple One subscription
Payment & Billing
Free Extra Features
- Find My iPhone service
- Basic iCloud Mail with @icloud.com address
The 2TB plan is the highest tier, offering extensive storage for professional users or families with significant storage demands. It includes all iCloud features and supports Family Sharing.
What's Included
- 2TB of storage
- Family Sharing for up to 5 members
- Secure backups for multiple devices
- iCloud Photos with extensive capacity
- Advanced file sharing options
- Integration with Apple apps
- Email with @icloud.com address
- Shared albums and collaboration features
What's Not Included
- Storage beyond 2TB
- Custom email domains
- Enterprise-level collaboration tools
- Apple One subscription
Hidden Costs
- Potential overage fees for exceeding storage
- Apple One subscription
Optional Add-ons
- Additional storage upgrades
- Apple One subscription
Payment & Billing
Free Extra Features
- Find My iPhone service
- Basic iCloud Mail with @icloud.com address
We recommend iCloud for Apple users seeking a seamless and secure cloud storage solution. Its integration with Apple devices and features like Family Sharing make it a compelling choice for individuals and families.
50GB Plan Plan
Total Cost over 3 Years
Optional Add-ons
- Additional storage upgrades
- Apple One subscription
Extra Costs not Included
- Potential overage fees for exceeding storage
- Additional Apple services
Feature Preferences
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Competitor Rankings
Google DriveBest Match
Google Drive is a popular cloud storage service offering extensive cross-platform compatibility and integration with Google's productivity tools.
Dropbox
Dropbox is a cloud storage service known for its advanced file sharing and collaboration features, appealing to professionals and teams.
Microsoft OneDrive
Microsoft OneDrive is a cloud storage solution integrated with Microsoft Office, ideal for productivity-focused users.
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Forgotten Apple ID credentials.
Payment method issues during plan selection.
Confusion about storage plan features.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
iCloud Pros
- Seamless integration with Apple devices.
- Advanced security features, including end-to-end encryption.
- User-friendly interface and automatic syncing.
- Family Sharing options for collaborative use.
iCloud Cons
- Limited free storage of 5GB.
- Higher pricing compared to some competitors.
- Heavily reliant on the Apple ecosystem.