IDrive Reviews
Read unbiased IDrive reviews from 38 verified users to learn if this is the best choice for you. IDrive is currently ranked #6 in the cloud storage industry with an average star rating of 3.5 and a sentiment score of 38%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Koofr | #1 | 86 | 4.5 | 67% | 41 | 11.9% |
| Internxt | #2 | 83 | 4.3 | 68% | 141 | 17.3% |
| Icedrive | #3 | 81 | 4.2 | 63% | 118 | 15.5% |
| Mega | #4 | 74 | 3.9 | 51% | 66 | 11.3% |
| Sync.com | #5 | 73 | 3.9 | 47% | 40 | 9.7% |
| IDrive | #6 | 67 | 3.5 | 38% | 38 | 8.4% |
| pCloud | #7 | 64 | 3.1 | 43% | 42 | 8.3% |
| Jottacloud | #8 | 54 | 2.6 | 30% | 39 | 6.5% |
| NordLocker | #9 | 47 | 2.6 | 5% | 40 | 5.1% |
| iCloud | #10 | 31 | 1.5 | -14% | 44 | 2.4% |
In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.
IDrive Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
IDrive Sentiment Overview
IDrive customers are most satisfied with Value (90%) and Support (85%), while being most critical of .
Reviews by Category
Positive Feedback
Beats the competition pricing is very good, providing better value per byte than its main competitors.
Had to chat a few times with support regarding a few minor issues and was satisfied with the tech team.
Negative Feedback
Most Recent IDrive Reviews
Positive Reviews
No problem notifications. Only people happy with this service are people who haven't had to use the recovery service. If the application fails and there...
Negative Reviews
way too hard to get Idrive doing anything useful. I have to agree with ll the one star givers. I tried to use this as...
Cash-hungry backup service. I took up this offer on the off chance. But very quickly got to know iDrive as quite cash-hungry. I was immediately...
Idrive is unable to sync my 3 computers. It does not delete files on all computers when they are powered on after being offline. Instead,...
The sentiment analysis above has highlighted customer feedback at scale. The IDrive review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | IDrive Personal $79.50/annual Renews at $79.50/annual The IDrive Personal plan is designed for individual users who need secure and reliable cloud storage for their personal data. It offers generous storage capacity and advanced features at an affordable... Best For: This plan is ideal for individual users who require a secure and affordable solution for backing up personal data across multiple devices. It is particularly suitable for users who prioritize data security and ease of use. Free Trial Full refund available within the first 30 days of purchase. | IDrive Team $99.50/annual Renews at $99.50/annual The IDrive Team plan is tailored for small teams and businesses, offering shared storage and collaboration tools to streamline data management and backup. Best For: This plan is ideal for small businesses and teams that require shared storage and collaboration tools. It is particularly useful for teams looking to centralize their data backup and management. Free Trial Full refund available within the first 30 days of purchase. | IDrive Business $199.50/annual Renews at $199.50/annual The IDrive Business plan is designed for businesses of all sizes, offering advanced features like compliance support, hybrid backup, and server backup. Best For: This plan is ideal for businesses that need advanced backup solutions with compliance support. It is particularly suitable for industries like healthcare and finance that require strict data protection measures. Free Trial Full refund available within the first 30 days of purchase. |
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| Payment & Billing | Payment Methods: Credit card PayPal Wire transfer Currencies: USD EUR GBP Billing Cycles: Annual | Payment Methods: Credit card PayPal Wire transfer Currencies: USD EUR GBP Billing Cycles: Annual | Payment Methods: Credit card PayPal Wire transfer Currencies: USD EUR GBP Billing Cycles: Annual |
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The IDrive Personal plan is designed for individual users who need secure and reliable cloud storage for their personal data. It offers generous storage capacity and advanced features at an affordable...
What's Included
- 5 TB of storage
- Unlimited device backup
- Continuous data backup
- 256-bit AES encryption
- File versioning with up to 30 versions
- Remote management
- Real-time file syncing
- Mobile app access
What's Not Included
- No team collaboration tools
- Limited customer support for free users
- No hybrid backup for this plan
- No advanced compliance features
Hidden Costs
- Additional storage beyond plan limits
- Data retrieval fees for large-scale restores
Optional Add-ons
- Additional storage
- Priority support
Payment & Billing
Free Extra Features
- Free mobile apps for iOS and Android
- Free 24/7 customer support
The IDrive Team plan is tailored for small teams and businesses, offering shared storage and collaboration tools to streamline data management and backup.
What's Included
- 5 TB shared storage
- User management console
- Team collaboration tools
- Unlimited device backup
- 256-bit AES encryption
- File versioning
- Priority support
- Remote management
What's Not Included
- No hybrid backup
- Limited compliance features
- No API access
- No advanced analytics
Hidden Costs
- Additional storage costs
- Custom domain setup fees
Optional Add-ons
- Additional storage
- Custom domain setup
Payment & Billing
Free Extra Features
- Free priority support
- Free mobile apps for team members
The IDrive Business plan is designed for businesses of all sizes, offering advanced features like compliance support, hybrid backup, and server backup.
What's Included
- 10 TB storage
- Server backup
- Hybrid backup
- Compliance support
- User management
- 256-bit AES encryption
- File versioning
- Priority support
What's Not Included
- No unlimited storage option
- Limited advanced analytics
- No API access
- No custom branding
Hidden Costs
- Additional storage costs
- Compliance audit fees
Optional Add-ons
- Additional storage
- Compliance audit services
Payment & Billing
Free Extra Features
- Free compliance support tools
- Free hybrid backup software
Overall, IDrive is a strong choice for users seeking secure and feature-rich cloud backup solutions. Its affordability and advanced features make it a compelling option for both personal and business use.
IDrive Personal Plan
Total Cost over 3 Years
Optional Add-ons
- Additional storage
- Priority support
Extra Costs not Included
- Additional storage beyond plan limits
- Data retrieval fees for large-scale restores
Feature Preferences
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Recommended Plans
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Competitor Rankings
BackblazeBest Match
Backblaze is a popular cloud backup solution known for its simplicity and unlimited storage for a flat fee.
Dropbox Business
Dropbox Business is a collaboration-focused cloud storage solution with strong file-sharing capabilities.
Google Drive
Google Drive is a widely used cloud storage platform with seamless integration into the Google Workspace ecosystem.
Visit the IDrive website.
Choose a plan and create an account.
Download and install the software on your devices.
Understanding the pricing structure.
Navigating the interface for the first time.
Configuring advanced settings like hybrid backup.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
IDrive Pros
- Comprehensive cross-platform support for multiple devices.
- Advanced features like hybrid backup and compliance tools.
- Affordable pricing with generous storage capacities.
- Robust encryption and security measures.
IDrive Cons
- No unlimited storage option for businesses with extensive data needs.
- Interface can be overwhelming for new users.
- Upload speeds may be slower compared to some competitors.