Internxt Reviews

Read unbiased Internxt reviews from 141 verified users to learn if this is the best choice for you. Internxt is currently ranked #2 in the cloud storage industry with an average star rating of 4.3 and a sentiment score of 68%. Keep reading to learn more.

Internxt logo
Internxt
Internxt provides secure, decentralized cloud storage solutions designed to protect user privacy. Its real-world applications include personal file storage, secure file sharing, and enterprise-level data management, making it ideal for privacy-conscious individuals and organizations.
Founded
2017
Location
Valencia, Spain
Industries
Cloud Backup, Cloud Storage, File Sharing
Social Links
TrustScore
83
Excellent TrustScore (out of 0 to 100)
Industry Rank
#2
#2 out of 13 companies in this industry
Industry Standing
92.3%
Market leader outpacing 12 competitors
Sentiment Score
68%
Customer overall sentiment score
Average Rating
4.3
Star rating out of 5
Total Reviews
141
Last updated: 2025-01-26 20:33:44
Industry Comparison - Cloud Storage
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Koofr#1864.567%41
11.9%
Internxt#2834.368%141
17.3%
Icedrive#3814.263%118
15.5%
Mega#4743.951%66
11.3%
Sync.com#5733.947%40
9.7%
IDrive#6673.538%38
8.4%
pCloud#7643.143%42
8.3%
Jottacloud#8542.630%39
6.5%
NordLocker#9472.65%40
5.1%
iCloud#10311.5-14%44
2.4%

In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.

Industry Average Rating
2.9
Industry Average Sentiment
24%
Industry Total Reviews
740

Internxt Trust Score

0
out of 100
Rating Score (40% weighted)4.3 / 5
Sentiment Score (60% weighted)68%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

Internxt Sentiment Overview

Total Reviews
141
Positive
89%
125 reviews
Neutral
0%
0 reviews
Negative
11%
16 reviews
Internxt Customer Reviews

Internxt customers are most satisfied with Support (85%) and Performance (75%), while being most critical of Support (48%).

Reviews by Category

Positive Feedback

Support

I wrote internxt support wanting this issue to be immediately resolved.

Support

What is disconcerting is that as a loyal customer no one from the internxt support team has responded to my concern since december,.

Support

Support is almost non existent, might respond with a message saying restart your computer after days.

Negative Feedback

Support

Complete scam company even worst support this is a long review, if anyone needs any proof, i m more than willing to provide the necessary proof.

Support

Internxt is nothing but a company full of thieves and worst support in the industry of e e storage service.

Most Recent Internxt Reviews

Positive Reviews

A Complete Privacy Ecosystem. I've been searching for a secure cloud storage service, and this one has exceeded my expectations. The zero-knowledge encryption is incredible—I...

Lukas Roman

A Secure and Valuable Service. This service combines excellent security with a user-friendly design. The zero-knowledge encryption keeps my data private, while the fast file...

Ida Hudson

Negative Reviews

and I had an issue last year that was never resolved: basically, all my files disappeared. I gradually re-uploaded all the original files to the...

Francesco Dini

I lost files. This should be a backup service that takes care of your files. Not the opposite. I'm in the works of getting my...

aimmoth

INTERNXT CUSTOMERS BEWARE. I thought INTERNXT was a Great option to Cloud Storage as being open source. Wanting to support their company I purchased 3...

Unhappy INTERNXT User

The sentiment analysis above has highlighted customer feedback at scale. The Internxt review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Industries

Cloud Backup
Cloud Storage
File Sharing

Target Audience

Privacy-conscious individuals
Small to medium-sized businesses (SMBs)
Enterprises requiring secure file storage and sharing

Unique Selling Points

Decentralized infrastructure that eliminates single points of failure, enhancing security.
Zero-knowledge encryption ensures that only users can access their data, not even Internxt.
Cross-platform compatibility with apps for desktop, mobile, and web, making it easy to access files from anywhere.
Pricing Plans
Free Plan
$0/none
Renews at $0/none
No Trial
No refund policy applicable for free plan.

The Free Plan offers a basic introduction to Internxt's secure cloud storage with limited storage capacity. It is ideal for users who want to test the platform or store small amounts of data securely.

Best For:
This plan is best suited for individuals who want to explore Internxt's features without committing to a paid plan. It is also suitable for users with minimal storage needs.

What's Included

  • 10 GB of secure cloud storage
  • Zero-knowledge encryption
  • File sharing capabilities
  • Access to web and mobile apps

What's Not Included

  • No advanced collaboration tools
  • Limited storage space
  • No priority support
  • No custom branding

Hidden Costs

  • No access to premium support
  • Limited storage capacity

Payment & Billing

Payment Methods:
N/A
Currencies:
N/A
Billing Cycles:
N/A

Free Extra Features

  • 10 GB free storage
  • Access to all platforms
Pro 20 GB
$1.15/monthly
Renews at $1.15/monthly
No Trial
Refunds available within 14 days for annual plans.

The Pro 20 GB plan offers a modest amount of storage for users who need secure, private cloud storage for personal or small business use. It includes all core features of Internxt.

Best For:
This plan is ideal for individuals or small teams who require a secure, privacy-focused storage solution for moderate amounts of data.

What's Included

  • 20 GB of secure storage
  • Zero-knowledge encryption
  • File sharing capabilities
  • Access to web, mobile, and desktop apps
  • 24/7 customer support

What's Not Included

  • No advanced collaboration tools
  • No priority support
  • Limited storage
  • No enterprise-level integrations

Hidden Costs

  • Additional storage costs if limit exceeded
  • No custom branding

Optional Add-ons

  • Additional storage options

Payment & Billing

Payment Methods:
Credit Card
PayPal
Cryptocurrency
Currencies:
USD
EUR
BTC
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Access to all apps
  • 24/7 customer support
Pro 200 GB
$4.49/monthly
Renews at $4.49/monthly
No Trial
Refunds available within 14 days for annual plans.

The Pro 200 GB plan is designed for users with higher storage needs, offering a balance between cost and capacity. It includes all essential features of Internxt with enhanced storage.

Best For:
This plan is best suited for families, small businesses, or professionals who need a secure and private storage solution for larger amounts of data.

What's Included

  • 200 GB of secure storage
  • Zero-knowledge encryption
  • File sharing capabilities
  • Access to web, mobile, and desktop apps
  • Priority customer support

What's Not Included

  • No enterprise-level integrations
  • No advanced collaboration tools
  • Limited to 200 GB storage
  • No team management features

Hidden Costs

  • Additional storage costs if limit exceeded
  • No custom branding

Optional Add-ons

  • Additional storage options

Payment & Billing

Payment Methods:
Credit Card
PayPal
Cryptocurrency
Currencies:
USD
EUR
BTC
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Access to all apps
  • Priority customer support
Pro 2 TB
$11.49/monthly
Renews at $11.49/monthly
No Trial
Refunds available within 14 days for annual plans.

The Pro 2 TB plan is tailored for heavy users or businesses requiring substantial storage capacity. It includes all premium features of Internxt for maximum security and usability.

Best For:
This plan is ideal for businesses, content creators, or individuals with significant data storage needs who prioritize security and privacy.

What's Included

  • 2 TB of secure storage
  • Zero-knowledge encryption
  • File sharing capabilities
  • Access to web, mobile, and desktop apps
  • Priority customer support

What's Not Included

  • No enterprise-level integrations
  • No advanced collaboration tools
  • Limited to 2 TB storage
  • No team management features

Hidden Costs

  • Additional storage costs if limit exceeded
  • No custom branding

Optional Add-ons

  • Additional storage options

Payment & Billing

Payment Methods:
Credit Card
PayPal
Cryptocurrency
Currencies:
USD
EUR
BTC
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Access to all apps
  • Priority customer support

We recommend Internxt for individuals and businesses who value privacy and security above all else. Its robust encryption and decentralized model make it a top choice for secure cloud storage.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Pro 20 GB Plan

Monthly Cost$1/month

Total Cost over 3 Years

Year 1$14
Year 2$14
Year 3$14
Total after Year 1
$14
Total after Year 2
$28
Total after Year 3
$41

Optional Add-ons

  • Additional storage options

Extra Costs not Included

  • Additional storage costs if limit exceeded
  • No custom branding
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
Internxt Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Google Drive
Best Match

Google Drive is a widely used cloud storage service offering seamless integration with Google's ecosystem, including Docs and Sheets.

Match Score: 0%
Google Drive offers 15 GB of free storage but charges higher rates for larger capacities compared to Internxt.
Key Differences: Unlike Internxt, Google Drive does not offer zero-knowledge encryption, making it less secure for sensitive data.
When to Choose: Choose Google Drive if you need advanced collaboration tools and integration with Google's ecosystem.
When Not to Choose: Avoid Google Drive if privacy and data security are your top priorities.
Dropbox

Dropbox is a popular cloud storage platform known for its user-friendly interface and robust collaboration features.

Match Score: 0%
Dropbox's pricing is comparable to Internxt but does not include the same level of privacy features.
Key Differences: Dropbox uses centralized storage and does not provide zero-knowledge encryption by default, unlike Internxt.
When to Choose: Choose Dropbox if you prioritize collaboration and faster upload speeds.
When Not to Choose: Avoid Dropbox if you need top-tier privacy and decentralized storage.
pCloud

pCloud is a privacy-focused cloud storage provider offering client-side encryption and lifetime storage plans.

Match Score: 0%
pCloud's lifetime plans can be cost-effective in the long term, but Internxt's monthly plans are more affordable for short-term use.
Key Differences: pCloud provides client-side encryption as an optional add-on, while Internxt includes it by default.
When to Choose: Choose pCloud if you want lifetime storage options and multimedia playback features.
When Not to Choose: Avoid pCloud if you prefer decentralized storage and built-in zero-knowledge encryption.
User Feedback

Common Praise

Users appreciate the robust privacy features, including zero-knowledge encryption.
The decentralized infrastructure is highly valued for its enhanced security and reliability.
Cross-platform compatibility makes it easy for users to access their files from any device.

Common Complaints

Some users find the upload speeds slower compared to centralized services.
Limited collaboration tools make it less suitable for team-based projects.
The pricing for higher storage tiers is considered expensive by some users.

Success Stories

A small law firm used Internxt to securely store and share sensitive client documents, ensuring compliance with privacy regulations.
A freelance graphic designer relied on Internxt to back up large design files, appreciating the seamless access across devices.
A healthcare startup adopted Internxt to securely store patient data, benefiting from the platform's zero-knowledge encryption.

Potential Deal Breakers

The lack of advanced collaboration tools makes it unsuitable for team projects.
Users requiring faster upload speeds may find the service limiting.
The absence of enterprise-level integrations could be a deal breaker for larger organizations.
Final Verdict

Internxt Pros

  • Zero-knowledge encryption ensures maximum privacy.
  • Decentralized storage enhances security and reliability.
  • Affordable pricing for smaller storage plans.
  • Cross-platform compatibility for seamless access.

Internxt Cons

  • Limited collaboration tools for team projects.
  • Slower upload speeds compared to centralized services.
  • Higher pricing for larger storage capacities.

Recommended For:

Not Recommended For:

Frequently Asked Questions