Jimdo Reviews
Read unbiased Jimdo reviews from 52 verified users to discover if it's the best choice for you. Jimdo is currently ranked #6 in the website builders industry with an average star rating of 4.0 and sentiment score of 56%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Pagecloud | #1 | 94 | 4.6 | 95% | 44 | 13.0% |
| Wix | #2 | 82 | 4.3 | 62% | 1,595 | 19.2% |
| Ucraft | #3 | 81 | 4.1 | 69% | 39 | 10.3% |
| SITE123 | #4 | 81 | 4.1 | 65% | 67 | 10.2% |
| Webnode | #5 | 77 | 4.1 | 52% | 46 | 9.3% |
| Jimdo | #6 | 77 | 4.0 | 56% | 52 | 9.4% |
| Simvoly | #7 | 72 | 4.4 | 26% | 21 | 7.9% |
| Ghost | #8 | 72 | 3.6 | 54% | 13 | 8.3% |
| Duda | #9 | 65 | 3.2 | 46% | 33 | 7.1% |
| Carrd | #10 | 61 | 3.2 | 31% | 35 | 6.1% |
In the Website Builders industry, Pagecloud leads with the highest trust score of 94%, performing 70.6% above average, while Weebly has the lowest trust score of 14%, 74.6% below the industry average. Pagecloud has the highest sentiment score of 95%, and Wix has the most customer feedback with 1,595 reviews.
Jimdo Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Jimdo Sentiment Overview
Jimdo customers are most satisfied with Features (85%) and Support (82%), while being most critical of .
Reviews by Category
Positive Feedback
I always felt greatly supported, in a very efficient and detail oriented way.
They explain that the official help page i viewed was refering to the old system, and these features aren t available in the new one.
Good website builder good website builder, and great customer support.
Negative Feedback
Most Recent Jimdo Reviews
Positive Reviews
Jimdo Team is always absolutely…. Jimdo Team is always absolutely amazing, KIND, OPEN-MIND, HELPFUL and able to keep the conversation open, not to closing with...
Negative Reviews
Good tools, but too many limitations. + Great overall experience and relatively easy to understand. + Good and fast tools to build a functioning website...
Zero customer service. I signed up for a website builder which I never ended up using. I did not realize I signed up for auto...
Expensive and inflexible . Easy to use for first time web creators but too expensive for the limited service. Over a 4 year span the...
The sentiment analysis above has highlighted customer feedback at scale. The Jimdo review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Jimdo is a website builder platform that caters to small businesses, freelancers, and individuals looking to establish an online presence with minimal technical expertise. It stands out in the market with its AI-driven website creation tool, which simplifies the process of building a professional website in minutes. Jimdo also offers robust e-commerce capabilities, making it a competitive choice for small online stores and entrepreneurs.
Industries
Target Audience
Unique Selling Points
| Plan Details | Play $0/free Renews at $0/free The Play plan is Jimdo's free offering, perfect for users who want to explore the platform or create a simple personal website. It includes basic features to get started but comes with Jimdo branding. Best For: This plan is ideal for individuals who want to try out Jimdo without any financial commitment. It is suitable for hobbyists or those creating a simple personal website. No Free Trial No refunds as this is a free plan. | Start $9/monthly Renews at $108/monthly The Start plan is designed for individuals and small businesses looking for a professional online presence. It includes a custom domain and removes Jimdo branding. Best For: This plan is best for small businesses and individuals who want a professional website without ads. It is ideal for portfolio sites, blogs, or business websites. No Free Trial 14-day money-back guarantee for annual subscriptions. | Grow $15/monthly Renews at $180/monthly The Grow plan is tailored for users who need advanced SEO tools and more storage for their professional websites. It also includes priority support. Best For: This plan is ideal for businesses that require advanced SEO tools and a higher level of customer support. It is suitable for growing businesses and professional websites. No Free Trial 14-day money-back guarantee for annual subscriptions. | Unlimited $39/monthly Renews at $468/monthly The Unlimited plan offers the most features and resources, including unlimited storage and bandwidth. It is designed for businesses with high traffic and advanced customization needs. Best For: This plan is perfect for businesses with high traffic and advanced website requirements. It is ideal for users who need unlimited resources and premium support. No Free Trial 14-day money-back guarantee for annual subscriptions. |
|---|---|---|---|---|
| What's Included |
|
|
|
|
| What's Not Included |
|
|
|
|
| Hidden Costs |
|
|
|
|
| Payment & Billing | Payment Methods: Not applicable for free plans Currencies: Not applicable for free plans Billing Cycles: Not applicable for free plans | Payment Methods: Credit Card PayPal Currencies: USD EUR Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Currencies: USD EUR Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Currencies: USD EUR Billing Cycles: Monthly Annual |
| Free Extra Features |
|
|
|
|
The Play plan is Jimdo's free offering, perfect for users who want to explore the platform or create a simple personal website. It includes basic features to get started but comes with Jimdo branding.
What's Included
- 500MB storage
- 2GB bandwidth
- HTTPS security
- Subdomain (e.g., yourname.jimdosite.com)
- Basic website analytics
- Access to free templates
- Mobile-friendly design
- Customer support via email
What's Not Included
- Custom domain
- Advanced SEO tools
- E-commerce capabilities
- Priority customer support
Hidden Costs
- Limited storage space
- Jimdo branding on the website
Payment & Billing
Free Extra Features
- Free subdomain
- Basic analytics tools
The Start plan is designed for individuals and small businesses looking for a professional online presence. It includes a custom domain and removes Jimdo branding.
What's Included
- 5GB storage
- 10GB bandwidth
- Custom domain for the first year
- HTTPS security
- SEO basics
- Ad-free experience
- Customer support via email
- Access to all templates
What's Not Included
- Advanced SEO tools
- E-commerce capabilities
- Priority support
- Multilingual support
Hidden Costs
- Domain renewal fees after the first year
- Additional storage if exceeding limits
Payment & Billing
Free Extra Features
- Custom domain for the first year
- Ad-free website
The Grow plan is tailored for users who need advanced SEO tools and more storage for their professional websites. It also includes priority support.
What's Included
- 15GB storage
- 20GB bandwidth
- Custom domain for the first year
- HTTPS security
- Advanced SEO tools
- Ad-free experience
- Priority customer support
- Google Analytics integration
What's Not Included
- E-commerce capabilities
- Multilingual support
- Custom email accounts
- Advanced design customization
Hidden Costs
- Domain renewal fees after the first year
- Additional storage if exceeding limits
Payment & Billing
Free Extra Features
- Custom domain for the first year
- Priority customer support
The Unlimited plan offers the most features and resources, including unlimited storage and bandwidth. It is designed for businesses with high traffic and advanced customization needs.
What's Included
- Unlimited storage
- Unlimited bandwidth
- Custom domain for the first year
- HTTPS security
- Advanced SEO tools
- Ad-free experience
- Priority customer support
- Professional design analysis
What's Not Included
- Custom email hosting
- Multilingual support
- Custom app integrations
- Advanced e-commerce features
Hidden Costs
- Domain renewal fees after the first year
- Custom email hosting
Payment & Billing
Free Extra Features
- Custom domain for the first year
- Professional design analysis
Jimdo is a great option for beginners and small businesses looking for an affordable, easy-to-use website builder with basic e-commerce capabilities. Advanced users may need to explore other platforms for more robust features.
Start Plan
Total Cost over 3 Years
Optional Add-ons
- Premium domain
- Additional storage
Extra Costs not Included
- Domain renewal fees after the first year
- Additional storage if exceeding limits
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Competitor Rankings
WixBest Match
Wix is a popular website builder known for its drag-and-drop editor and extensive template library. It offers more design flexibility compared to Jimdo.
Squarespace
Squarespace is a premium website builder focused on sleek, professional designs and robust e-commerce features.
Weebly
Weebly is a user-friendly website builder with a focus on e-commerce and small business websites.
Visit Jimdo's website and click 'Sign Up'.
Choose a plan and create an account with your email or social login.
Follow the AI-driven setup process to create your website.
Understanding the limitations of the free plan.
Navigating advanced SEO settings.
Configuring e-commerce tools for online stores.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Jimdo is a solid choice for individuals and small businesses looking for a simple, affordable website builder. Its AI-driven tools make website creation quick and easy, while its e-commerce features cater to small online stores. However, it may not be suitable for advanced users or those requiring extensive customization.
Jimdo Pros
- AI-driven website builder simplifies the creation process.
- Affordable pricing plans with flexible options.
- Integrated e-commerce tools for small businesses.
- Mobile-friendly and modern templates.
Jimdo Cons
- Limited design customization options.
- No multilingual support on lower-tier plans.
- Customer support response times could be improved.
Recommended For:
Jimdo is ideal for small business owners, freelancers, and individuals seeking a straightforward website solution. It is especially useful for those with minimal technical expertise.
Not Recommended For:
Jimdo is not recommended for users requiring advanced design customization or multilingual support. It may also not be suitable for large businesses with complex website needs.
Jimdo is a great option for beginners and small businesses looking for an affordable, easy-to-use website builder with basic e-commerce capabilities. Advanced users may need to explore other platforms for more robust features.