Jottacloud Reviews
Read unbiased Jottacloud reviews from 39 verified users to learn if this is the best choice for you. Jottacloud is currently ranked #8 in the cloud storage industry with an average star rating of 2.6 and a sentiment score of 30%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Koofr | #1 | 86 | 4.5 | 67% | 41 | 11.9% |
| Internxt | #2 | 83 | 4.3 | 68% | 141 | 17.3% |
| Icedrive | #3 | 81 | 4.2 | 63% | 118 | 15.5% |
| Mega | #4 | 74 | 3.9 | 51% | 66 | 11.3% |
| Sync.com | #5 | 73 | 3.9 | 47% | 40 | 9.7% |
| IDrive | #6 | 67 | 3.5 | 38% | 38 | 8.4% |
| pCloud | #7 | 64 | 3.1 | 43% | 42 | 8.3% |
| Jottacloud | #8 | 54 | 2.6 | 30% | 39 | 6.5% |
| NordLocker | #9 | 47 | 2.6 | 5% | 40 | 5.1% |
| iCloud | #10 | 31 | 1.5 | -14% | 44 | 2.4% |
In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.
Jottacloud Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Jottacloud Sentiment Overview
Jottacloud customers are most satisfied with Support (85%), while being most critical of .
Reviews by Category
Positive Feedback
Files sync between linux and windows with no issues, there s versioning and support for word excel online.
Files kept re appearing.i contacted support and received a suggested solution.
Great service, great support and europe based company should also mention i m currently storing tbs of data on here and its working flawlessly.
Negative Feedback
Most Recent Jottacloud Reviews
Positive Reviews
Been using JottCloud for 1 week now and…. Been using JottCloud for 1 week now and I am quite happy with it. Files sync between...
Good service. I've been using them for many years. The desktop and mobile apps might not be the best/perfect, but both work well, just like...
Negative Reviews
Cloud not work / Bandwith limit. Jottocaloud ist ein Fall für den Verbraucherschutz. Ich habe eine Home Cloud Abo ohne Limitierung der Bandbreite. Ich habe...
Avoid like the plague. Slow. Business account. Uploading data at about 4MB/s. Second warning. Selective sync in the app only works in top level folders....
Thin functionality, no support. Installation and getting started are pretty easy. I don't know what type of app the Jottacloud app for macOS is, but...
The sentiment analysis above has highlighted customer feedback at scale. The Jottacloud review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free $0/none Renews at $0/none The Free plan offers 5GB of storage, perfect for users with minimal backup needs or those testing the platform. It includes basic file sharing and access to Jottacloud's mobile and desktop apps. Best For: This plan is ideal for casual users who need minimal storage for personal files or photos. It is also a good option for those who want to explore Jottacloud's interface before committing to a paid plan. No Free Trial Not applicable for free plans | Personal $7.50/monthly Renews at $90/monthly The Personal plan offers 1TB of storage, suitable for individual users with moderate storage needs. It includes advanced file sharing, external drive backup, and priority customer support. Best For: This plan is best for individual users, such as students or professionals, who require secure storage for personal files, documents, and photos. It is also suitable for users who need external drive backup functionality. Free Trial Refunds available within 14 days of purchase | Family $12/monthly Renews at $144/monthly The Family plan provides 5TB of shared storage for up to 5 users, making it ideal for families or small teams. It includes shared folders, advanced sharing controls, and priority support. Best For: This plan is perfect for families or small groups who want to share a secure storage space. It is also suitable for small teams that need collaborative tools without enterprise-level features. Free Trial Refunds available within 14 days of purchase | Unlimited $10/monthly Renews at $120/monthly The Unlimited plan provides truly unlimited storage for a single user, making it ideal for professionals with extensive data needs. It includes all premium features such as external drive backup, adva... Best For: This plan is ideal for professionals such as photographers, videographers, and designers who require unlimited storage for large files. It is also suitable for individuals with extensive personal data storage needs. Free Trial Refunds available within 14 days of purchase |
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The Free plan offers 5GB of storage, perfect for users with minimal backup needs or those testing the platform. It includes basic file sharing and access to Jottacloud's mobile and desktop apps.
What's Included
- 5GB storage
- File sharing
- Access to mobile and desktop apps
- GDPR compliance
- Basic file versioning
- Cross-platform support
- Secure file encryption
- Photo album creation
What's Not Included
- No unlimited storage
- No advanced sharing controls
- No priority support
- No external drive backup
Hidden Costs
- No customer support beyond basic FAQs
- Limited storage capacity
Optional Add-ons
- N/A
Payment & Billing
Free Extra Features
- Basic file versioning
- Photo album creation
The Personal plan offers 1TB of storage, suitable for individual users with moderate storage needs. It includes advanced file sharing, external drive backup, and priority customer support.
What's Included
- 1TB storage
- Advanced file sharing
- External drive backup
- Priority support
- GDPR compliance
- Cross-platform apps
- Secure file encryption
- File versioning
What's Not Included
- No unlimited storage
- No multi-user access
- No advanced team management tools
- No custom branding
Hidden Costs
- Additional storage beyond 1TB incurs extra charges
- No team collaboration features
Optional Add-ons
- Additional storage
- Priority customer support upgrades
Payment & Billing
Free Extra Features
- Priority customer support
- External drive backup
The Family plan provides 5TB of shared storage for up to 5 users, making it ideal for families or small teams. It includes shared folders, advanced sharing controls, and priority support.
What's Included
- 5TB shared storage
- Up to 5 users
- Shared folders
- Advanced sharing controls
- Priority support
- GDPR compliance
- Secure file encryption
- Cross-platform apps
What's Not Included
- No unlimited storage
- No advanced team management tools
- No custom branding
- No external drive backup for all users
Hidden Costs
- Additional users beyond 5 incur extra charges
- No unlimited storage
Optional Add-ons
- Additional users
- Extra storage
Payment & Billing
Free Extra Features
- Shared folders
- Advanced sharing controls
The Unlimited plan provides truly unlimited storage for a single user, making it ideal for professionals with extensive data needs. It includes all premium features such as external drive backup, adva...
What's Included
- Unlimited storage
- Advanced file sharing
- External drive backup
- Priority support
- GDPR compliance
- Cross-platform apps
- Secure file encryption
- File versioning
What's Not Included
- No team collaboration features
- No multi-user access
- No custom branding
- No shared storage options
Hidden Costs
- Only available for personal use, not teams
- No multi-user access
Optional Add-ons
- Priority support upgrades
Payment & Billing
Free Extra Features
- Unlimited storage
- Priority support
Jottacloud is highly recommended for individuals and small businesses seeking secure, privacy-focused storage solutions. However, users requiring advanced collaboration or enterprise-level features may need to explore other options.
Personal Plan
Total Cost over 3 Years
Optional Add-ons
- Additional storage
- Priority customer support upgrades
Extra Costs not Included
- Additional storage beyond 1TB incurs extra charges
- No team collaboration features
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Competitor Rankings
Google DriveBest Match
Google Drive is a widely used cloud storage service offering seamless integration with Google's productivity tools like Docs and Sheets.
Dropbox
Dropbox is a popular cloud storage service known for its intuitive interface and advanced collaboration tools.
Microsoft OneDrive
Microsoft OneDrive is a cloud storage solution integrated with the Microsoft Office suite, offering excellent productivity tools.
Visit the Jottacloud website.
Choose a plan and create an account.
Download the app and start uploading files.
Slow upload speeds for large files.
Confusion about plan limitations.
Difficulty in setting up external drive backups.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Jottacloud Pros
- Unlimited storage options with no hidden caps.
- Strong privacy protections under Norwegian laws.
- Cross-platform compatibility for seamless access.
- Affordable pricing for the features offered.
Jottacloud Cons
- Lacks real-time collaboration tools.
- Upload speeds can be slower than competitors.
- Limited advanced features for enterprise users.