Keeper Security Reviews
Read unbiased Keeper reviews from 34 verified users to discover if it's the best choice for you. Keeper is currently ranked #7 in the password managers industry with an average star rating of 3.5 and sentiment score of 62%. Keep reading to learn more.
Keeper
Keeper offers robust password management and cybersecurity tools designed to protect personal and organizational data from breaches. Its solutions are widely applicable across industries, ensuring secure access management and compliance with data protection regulations.
Founded
2011
Location
Chicago, United States
Industries
Password Management, Cybersecurity, Technology
TrustScore
74
Very Good TrustScore (out of 0 to 100)
Industry Rank
#7
Out of 10 tracked companies
Industry Standing
40.0%
Growing in the market
Sentiment Score
62%
Customer overall sentiment score
Average Rating
3.5
Star rating out of 5
Total Reviews
34
Last updated: 2025-01-26 20:19:58
Industry Comparison - Password Managers
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Bitwarden | #1 | 85 | 4.6 | 63% | 63 | 13.4% |
| 1Password | #2 | 85 | 4.3 | 75% | 42 | 12.0% |
| NordPass | #3 | 83 | 4.5 | 58% | 93 | 15.3% |
| Total Password | #4 | 79 | 4.3 | 52% | 35 | 10.1% |
| Dashlane | #5 | 79 | 4.2 | 55% | 32 | 10.0% |
| RoboForm | #6 | 78 | 4.2 | 51% | 33 | 9.9% |
| Keeper Security | #7 | 74 | 3.5 | 62% | 34 | 9.5% |
| Password Boss | #8 | 63 | 3.0 | 42% | 29 | 7.4% |
| Sticky Password | #9 | 61 | 3.1 | 34% | 47 | 8.4% |
| LastPass | #10 | 31 | 1.4 | -10% | 51 | 4.0% |
In the Password Managers industry, Bitwarden leads with the highest trust score of 85%, performing 18.4% above average, while LastPass has the lowest trust score of 31%, 56.8% below the industry average. 1Password has the highest sentiment score of 75%, and NordPass has the most customer feedback with 93 reviews.
Industry Average Rating
3.7
Industry Average Sentiment
48%
Industry Total Reviews
459
Keeper Trust Score
0
out of 100
Rating Score (40% weighted)3.5 / 5
Sentiment Score (60% weighted)62%
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Keeper Sentiment Overview
Total Reviews
34
Positive
84%
29 reviews
Neutral
0%
0 reviews
Negative
16%
5 reviews
Keeper Customer Reviews
Keeper customers are most satisfied with Security (83%) and Usability (80%), while being most critical of .
Reviews by Category
Positive Feedback
Security
Recommend but a heads up about usability i m confident that keeper has the best security in the market.
Security
Beware, can be used with hardware security key and one other backup mfa like one phone number for sms.
Usability
Recommend but a heads up about usability i m confident that keeper has the best security in the market.
Negative Feedback
Most Recent Keeper Reviews
Positive Reviews
I had a problem with the 2FA and not even a day later my problem was solved. Identity verification is priority number one for the...
Robert H.
Customer service. The support I received was truly impressive. The response was not only quick but also incredibly helpful, addressing my concerns efficiently. Amazing service...
customer
Recommend but a heads up about usability. I’m confident that Keeper has the best security in the market. But I am baffled by how easily...
Serious Donut Lover
Negative Reviews
especially on the iPhone. It can't find the passwords even if you close the App and resync it. It's not smart enough to recognize some...
PETER CZURAK
Look out for renewal hyperinflation …. A bit tricky to use but it does the job of managing passwords. The technical side of integration with...
customer
Dodgy company. Never heard of this lot until they took money from my bank account under the name of Keeper Security. Don't know how they...
Tony Norris
The sentiment analysis above has highlighted customer feedback at scale. The Keeper review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Company Overview
Keeper is a password management and cybersecurity company that has established itself as a market leader in providing secure, user-friendly solutions for individuals and businesses. It leverages state-of-the-art encryption technology and zero-knowledge security architecture to ensure maximum data protection. The company’s innovative features like dark web monitoring and secure file storage set it apart from competitors in the crowded password management space.
Industries
Password Management
Cybersecurity
Technology
Target Audience
Small to medium-sized businesses looking to secure their credentials
Enterprise organizations needing advanced access control and compliance tools
Individuals seeking a reliable and easy-to-use password manager
Unique Selling Points
Zero-knowledge encryption ensures that only users have access to their data, not even Keeper.
Advanced features like dark web monitoring and breach notifications keep users informed of potential security risks.
Cross-platform compatibility allows seamless integration across devices and operating systems.
Pricing Plans
| Plan Details | Keeper Unlimited $34.99/annual Renews at $34.99/annual A comprehensive plan for individual users that offers unlimited password storage and advanced security features. It includes secure file storage and access across all devices. Best For: Individual users who want a secure, user-friendly password manager with advanced features like dark web monitoring. Ideal for those who need access across multiple devices and value strong encryption. No Free Trial 30-day money-back guarantee | Keeper Family $74.99/annual Renews at $74.99/annual Designed for families, this plan includes shared access for up to five users with all the benefits of the Unlimited plan. It offers a centralized vault for family password sharing. Best For: Families who need a shared password manager with robust security features. Ideal for households with multiple devices and users who value centralized access. No Free Trial 30-day money-back guarantee | Keeper Business $45.00/annual Renews at $45.00 per user/annual A plan tailored for small to medium-sized businesses, offering advanced security tools, compliance features, and centralized management. Best For: Small to medium-sized businesses that require centralized password management and compliance tools. Ideal for organizations seeking role-based access controls and secure credential sharing. No Free Trial 30-day money-back guarantee | Keeper Enterprise $Custom pricing/annual Renews at $Custom pricing/annual An enterprise-grade plan offering advanced security, integrations, and compliance tools for large organizations. Includes dedicated account management and custom solutions. Best For: Large organizations and enterprises requiring advanced security, compliance, and integration features. Ideal for businesses with complex IT environments and a need for dedicated support. No Free Trial Custom contract-based refund policy |
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| Payment & Billing | Payment Methods: Credit Card PayPal Apple Pay Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Apple Pay Currencies: USD EUR GBP Billing Cycles: Annual | Payment Methods: Credit Card PayPal Wire Transfer Currencies: USD EUR GBP Billing Cycles: Annual | Payment Methods: Credit Card PayPal Wire Transfer Currencies: USD EUR GBP Billing Cycles: Annual |
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Keeper Unlimited
$34.99/annual
Renews at $34.99/annual
No Trial
30-day money-back guarantee
A comprehensive plan for individual users that offers unlimited password storage and advanced security features. It includes secure file storage and access across all devices.
Best For:
Individual users who want a secure, user-friendly password manager with advanced features like dark web monitoring. Ideal for those who need access across multiple devices and value strong encryption.
What's Included
- Unlimited password storage
- Access across unlimited devices
- Secure file storage (10GB)
- Two-factor authentication
- Zero-knowledge encryption
- Dark web monitoring (add-on)
- 24/7 customer support
- Biometric login support
What's Not Included
- Family sharing
- Advanced reporting and auditing tools
- Enterprise-level integrations
- More than 10GB of file storage
Hidden Costs
- Additional cost for dark web monitoring
- Additional cost for family sharing
Payment & Billing
Payment Methods:
Credit Card
PayPal
Apple Pay
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual
Free Extra Features
- Secure password generator
- Browser extension for autofill
Keeper Family
$74.99/annual
Renews at $74.99/annual
No Trial
30-day money-back guarantee
Designed for families, this plan includes shared access for up to five users with all the benefits of the Unlimited plan. It offers a centralized vault for family password sharing.
Best For:
Families who need a shared password manager with robust security features. Ideal for households with multiple devices and users who value centralized access.
What's Included
- Unlimited password storage for up to 5 users
- Shared family vault
- Secure file storage (10GB per user)
- Access across unlimited devices
- Two-factor authentication
- Dark web monitoring (add-on)
- Biometric login support
- 24/7 customer support
What's Not Included
- More than 5 user accounts
- Advanced reporting and auditing tools
- Enterprise-level integrations
- More than 10GB of file storage per user
Hidden Costs
- Additional cost for more than 5 users
- Additional cost for extra file storage
Payment & Billing
Payment Methods:
Credit Card
PayPal
Apple Pay
Currencies:
USD
EUR
GBP
Billing Cycles:
Annual
Free Extra Features
- Secure password generator
- Browser extension for autofill
Keeper Business
$45.00/annual
Renews at $45.00 per user/annual
No Trial
30-day money-back guarantee
A plan tailored for small to medium-sized businesses, offering advanced security tools, compliance features, and centralized management.
Best For:
Small to medium-sized businesses that require centralized password management and compliance tools. Ideal for organizations seeking role-based access controls and secure credential sharing.
What's Included
- Unlimited password storage
- Admin console for centralized management
- Role-based access controls
- Compliance reporting
- Two-factor authentication
- Biometric login support
- Dark web monitoring
- 24/7 customer support
What's Not Included
- Advanced reporting tools
- More than 10GB of file storage per user
- Custom integrations
- Dedicated account manager
Hidden Costs
- Additional cost for advanced reporting
- Additional cost for integrations
Payment & Billing
Payment Methods:
Credit Card
PayPal
Wire Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Annual
Free Extra Features
- Secure password generator
- Browser extension for autofill
Keeper Enterprise
$Custom pricing/annual
Renews at $Custom pricing/annual
No Trial
Custom contract-based refund policy
An enterprise-grade plan offering advanced security, integrations, and compliance tools for large organizations. Includes dedicated account management and custom solutions.
Best For:
Large organizations and enterprises requiring advanced security, compliance, and integration features. Ideal for businesses with complex IT environments and a need for dedicated support.
What's Included
- Unlimited password storage
- Advanced reporting and auditing tools
- Custom integrations
- Dedicated account manager
- Role-based access controls
- Compliance reporting
- Dark web monitoring
- 24/7 enterprise support
What's Not Included
- Custom branding
- More than 10GB of file storage per user
- On-premise deployment
- Training sessions
Hidden Costs
- Cost for custom integrations
- Cost for dedicated account management
Payment & Billing
Payment Methods:
Credit Card
PayPal
Wire Transfer
Currencies:
USD
EUR
GBP
Billing Cycles:
Annual
Free Extra Features
- Secure password generator
- Browser extension for autofill
Keeper is a strong choice for users and organizations that prioritize security and need advanced features. While it may not be the most affordable option, its robust tools and zero-knowledge architecture make it a worthwhile investment for those who value data protection.
Total Cost Calculator
Pricing Plan
Cost Breakdown
Keeper Unlimited Plan
Monthly Cost$4/month
Total Cost over 3 Years
Year 1$35
Year 2$35
Year 3$35
Total after Year 1
$35
Total after Year 2
$70
Total after Year 3
$105
Optional Add-ons
- Dark web monitoring ($19.99/year)
- Secure file storage upgrade ($9.99/year)
Extra Costs not Included
- Additional cost for dark web monitoring
- Additional cost for family sharing
Explore Features
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select features to get plan recommendations
Keeper Competitor Comparison
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Features OnlyBalancedPrice Focused
Competitor Rankings
LastPassBest Match
LastPass is a popular password manager offering both free and premium plans with robust security features. It is known for its user-friendly interface and extensive integrations.
Match Score: 0%
LastPass offers a free plan, but its premium plans start at $36/year, which is comparable to Keeper's pricing.
Key Differences: Keeper offers zero-knowledge encryption, while LastPass has faced security breaches in the past. Keeper's dark web monitoring is more comprehensive compared to LastPass.
When to Choose: Choose LastPass if you need a free plan or prefer a simpler interface for personal use.
When Not to Choose: Avoid LastPass if you require advanced compliance tools or have concerns about past security breaches.
Dashlane
Dashlane is a premium password manager known for its sleek design and additional features like VPN services. It targets individual and business users seeking a comprehensive security solution.
Match Score: 0%
Dashlane's premium plan starts at $59.99/year, which is higher than Keeper's Unlimited plan.
Key Differences: Keeper focuses on password management and security, while Dashlane includes a VPN in its premium plans. Keeper's pricing is more flexible for businesses.
When to Choose: Choose Dashlane if you want an all-in-one solution with VPN services included.
When Not to Choose: Avoid Dashlane if you are looking for a more affordable option or need advanced business features.
1Password
1Password is a secure password manager with a focus on simplicity and family sharing. It is popular among individuals and small teams for its intuitive design.
Match Score: 0%
1Password's individual plan starts at $2.99/month, which is slightly lower than Keeper's Unlimited plan.
Key Differences: Keeper offers more advanced business tools and compliance features, while 1Password excels in family and team sharing capabilities.
When to Choose: Choose 1Password if you prioritize family sharing or need a simple password manager for personal use.
When Not to Choose: Avoid 1Password if you require advanced business tools or compliance features.
User Feedback
Signup Process Difficulty
Easy
Time: The signup process typically takes 5-10 minutes, depending on the user's familiarity with password managers.
Required Technical Knowledge: Minimal technical knowledge is required, as the platform is designed to be user-friendly. Users should be familiar with basic account creation and email verification processes.
01
Visit the Keeper website and choose a plan.
02
Create an account by entering your email and setting up a master password.
03
Verify your email and complete the setup process by customizing your vault.
Watch Out For
Difficulty in choosing the right plan due to limited information on optional add-ons.
Confusion around setting up two-factor authentication during the initial setup.
Occasional delays in receiving the email verification link.
Common Praise
Users appreciate Keeper's zero-knowledge encryption, which ensures only they can access their data.
The intuitive user interface makes it easy for non-technical users to manage passwords effectively.
Cross-platform compatibility allows seamless access across devices, enhancing user convenience.
Common Complaints
Some users report the cost of optional add-ons like dark web monitoring to be high.
Limited file storage in basic plans can be a drawback for users with larger storage needs.
Occasional delays in customer support response times have been noted by some business users.
Success Stories
A healthcare organization used Keeper to achieve HIPAA compliance and secure sensitive patient data.
A small business owner reduced password-related IT support tickets by 80% after implementing Keeper.
An enterprise client successfully integrated Keeper with their existing SSO solution, improving security and efficiency.
Potential Deal Breakers
The lack of a free trial can deter potential users from trying the product.
High costs for advanced features like reporting and integrations may not suit smaller businesses.
Some users find the absence of offline access to be a limitation in certain scenarios.
Final Verdict
Keeper is a highly secure and versatile password manager suitable for individuals, families, and businesses of all sizes. Its zero-knowledge encryption and advanced features like dark web monitoring make it a standout choice for data protection. However, the lack of a free plan and the cost of optional add-ons may be a drawback for some users.
Keeper Pros
- Zero-knowledge encryption ensures maximum security.
- Cross-platform compatibility for seamless access.
- Advanced features like dark web monitoring and compliance tools.
- 24/7 customer support for all plans.
Keeper Cons
- No free plan available.
- Optional add-ons can increase the total cost.
- Limited file storage in basic plans.
Recommended For:
Keeper is ideal for users who prioritize security and need advanced features like compliance tools and dark web monitoring. It is also well-suited for businesses seeking centralized password management.
Not Recommended For:
Keeper may not be the best choice for users seeking a free password manager or those with minimal security needs. It is also less suitable for users who require offline access.
Keeper is a strong choice for users and organizations that prioritize security and need advanced features. While it may not be the most affordable option, its robust tools and zero-knowledge architecture make it a worthwhile investment for those who value data protection.
Frequently Asked Questions