Kinsta Reviews

Read unbiased Kinsta reviews from 73 verified users to discover if it's the best choice for you. Kinsta is currently ranked #3 in the web hosting industry with an average star rating of 4.9 and sentiment score of 87%. Keep reading to learn more.

Kinsta logo
Kinsta
Kinsta offers unparalleled performance and reliability for WordPress websites, making it an excellent choice for businesses focused on scalability and uptime. With features like automatic scaling and daily backups, it ensures seamless operations for mission-critical websites.
Founded
2013
Location
Los Angeles, United States
Industries
E-commerce, Media and Publishing, Professional Services
Social Links
TrustScore
95
Exceptional TrustScore (out of 0 to 100)
Industry Rank
#3
#3 out of 29 companies in this industry
Industry Standing
93.1%
Market leader outpacing 27 competitors
Sentiment Score
87%
Customer overall sentiment score
Average Rating
4.9
Star rating out of 5
Total Reviews
73
Last updated: 2025-01-24 10:50:30
Industry Comparison - Web Hosting
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Rocket.net#1954.890%44
3.8%
Scala Hosting#2954.987%81
3.9%
Kinsta#3954.987%73
3.9%
MechanicWeb#4924.783%15
3.6%
NameHero#5924.974%703
3.9%
A2 Hosting#6914.874%363
3.7%
WPX Hosting#7914.879%51
3.6%
Pressable#8904.777%45
3.5%
SiteGround#9904.971%2,792
4.9%
ChemiCloud#10894.965%79
3.4%

In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.

Industry Average Rating
4.4
Industry Average Sentiment
64%
Industry Total Reviews
21,629

Kinsta Trust Score

0
out of 100
Rating Score (40% weighted)4.9 / 5
Sentiment Score (60% weighted)87%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

Kinsta Sentiment Overview

Total Reviews
73
Positive
100%
73 reviews
Neutral
0%
0 reviews
Negative
0%
0 reviews
Kinsta Customer Reviews

Kinsta customers are most satisfied with Support (85%), while being most critical of Value (45%).

Reviews by Category

Positive Feedback

Support

Their level of support feels as if you have your own in house engineers.

Support

Fast and accurate wp hosting support fast and accurate wp hosting support.

Support

I was speaking to dean who stayed on i was speaking to dean who stayed on the line while i navigated working with both him and godaddy support for.

Negative Feedback

Value

Total rip off no value for money total rip off these guys are absolutely not worth the price.

Most Recent Kinsta Reviews

Positive Reviews

Superb customer service and overall…. Superb customer service and overall superb service. Whenever I have a problem I get the help I need with virtually...

Used Bottling Lines

Is a super man. It took him 2 seconds to determine the root cause of my issue. You make hard stuff look easy man! Thanks.

Enablerry

Kinsta is a rock solid powerhouse . There is no match for the stability and quality of Kinsta except maybe their world class friendly support...

Shannon Miller

Negative Reviews

TOTAL RIP OFF. NO VALUE FOR MONEY! . TOTAL RIP-OFF! These guys are absolutely not worth the price. Sure, the support and service are decent—but...

Tech Mesh

The sentiment analysis above has highlighted customer feedback at scale. The Kinsta review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Kinsta is a premium managed WordPress hosting provider that has established itself as a leader in the industry by leveraging cutting-edge technologies like Google Cloud Platform’s premium tier network. Known for its exceptional speed, security, and customer support, Kinsta caters to businesses of all sizes, from startups to large enterprises. Its innovative use of container technology and a custom-built dashboard sets it apart from traditional hosting providers.

Industries

WordPress Hosting
App Hosting
Digital Agencies

Target Audience

Small and medium-sized businesses
E-commerce store owners
Agencies and developers managing multiple WordPress sites

Unique Selling Points

Powered by Google Cloud Platform, ensuring high-speed performance and global scalability.
Custom-built MyKinsta dashboard for intuitive management and analytics.
24/7 expert support with a focus on WordPress-specific solutions.
Pricing Plans
Starter
$35/monthly
Renews at $35/monthly
No Trial
30-day money-back guarantee for new customers.

The Starter plan is ideal for individuals or small businesses with a single WordPress site. It offers essential features like high-speed hosting and automatic backups at an affordable price.

Best For:
This plan is best suited for freelancers, bloggers, or small businesses running a single WordPress site with moderate traffic. It provides essential features without overwhelming complexity.

What's Included

  • 1 WordPress install
  • 25,000 visits per month
  • 10GB disk space
  • Free SSL and CDN
  • Daily backups
  • 24/7 support
  • Staging environment
  • Google Cloud Platform hosting

What's Not Included

  • Email hosting
  • Phone support
  • Advanced analytics
  • Custom CDN configurations

Hidden Costs

  • Overage charges for exceeding monthly visits
  • Additional costs for premium add-ons like Cloudflare Enterprise

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Free CDN integration
Pro
$70/monthly
Renews at $70/monthly
No Trial
30-day money-back guarantee for new customers.

The Pro plan is designed for growing businesses or developers managing multiple WordPress sites. It includes enhanced resources and additional installs.

Best For:
This plan is ideal for small agencies or businesses managing multiple WordPress sites with moderate traffic. It balances cost and performance effectively.

What's Included

  • 2 WordPress installs
  • 50,000 visits per month
  • 20GB disk space
  • Free SSL and CDN
  • Daily backups
  • Staging environment
  • 24/7 support
  • Google Cloud Platform hosting

What's Not Included

  • Email hosting
  • Phone support
  • Custom security configurations
  • Advanced analytics

Hidden Costs

  • Overage charges for exceeding monthly visits
  • Premium add-ons like Cloudflare Enterprise

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Free CDN integration
Business 1
$115/monthly
Renews at $115/monthly
No Trial
30-day money-back guarantee for new customers.

The Business 1 plan is tailored for medium-sized businesses or high-traffic websites, offering more resources and advanced features.

Best For:
This plan is best suited for medium-sized businesses, high-traffic blogs, or e-commerce stores requiring robust resources and reliability.

What's Included

  • 5 WordPress installs
  • 100,000 visits per month
  • 30GB disk space
  • Free SSL and CDN
  • Daily backups
  • Staging environment
  • 24/7 support
  • Google Cloud Platform hosting

What's Not Included

  • Email hosting
  • Phone support
  • Custom CDN configurations
  • Advanced analytics

Hidden Costs

  • Overage charges for exceeding monthly visits
  • Premium add-ons like Cloudflare Enterprise

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Free CDN integration
Enterprise 1
$675/monthly
Renews at $675/monthly
No Trial
30-day money-back guarantee for new customers.

The Enterprise 1 plan is designed for large-scale businesses and high-demand websites, providing top-tier resources and priority support.

Best For:
This plan is ideal for enterprises, large e-commerce websites, or media companies requiring high performance, scalability, and priority support.

What's Included

  • 60 WordPress installs
  • 1,000,000 visits per month
  • 100GB disk space
  • Free SSL and CDN
  • Daily backups
  • Staging environment
  • 24/7 priority support
  • Google Cloud Platform hosting

What's Not Included

  • Email hosting
  • Phone support
  • Custom CDN configurations
  • Advanced analytics

Hidden Costs

  • Overage charges for exceeding monthly visits
  • Premium add-ons like Cloudflare Enterprise

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free SSL certificate
  • Free CDN integration

Kinsta is a reliable choice for businesses that value performance, scalability, and dedicated WordPress support. While it may not be the most budget-friendly option, it delivers excellent value for high-demand websites.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Starter Plan

Monthly Cost$35/month

Total Cost over 3 Years

Year 1$350
Year 2$350
Year 3$350
Total after Year 1
$350
Total after Year 2
$700
Total after Year 3
$1,050

Optional Add-ons

  • Cloudflare Enterprise add-on
  • Additional backup storage

Extra Costs not Included

  • Overage charges for exceeding monthly visits
  • Additional costs for premium add-ons like Cloudflare Enterprise
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
Kinsta Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

WP Engine
Best Match

WP Engine is a leading managed WordPress hosting provider offering robust performance and enterprise-grade tools. It focuses on scalability and developer-friendly features.

Match Score: 0%
WP Engine's pricing starts at $20/month, which is slightly lower than Kinsta's entry-level plan.
Key Differences: WP Engine offers more developer-centric tools like Git integration, but Kinsta excels in ease of use and customer support.
When to Choose: Choose WP Engine if you need advanced developer tools or are on a tighter budget.
When Not to Choose: Do not choose WP Engine if you prioritize ease of use and customer support.
SiteGround

SiteGround is a popular hosting provider known for its affordable shared hosting plans and reliable customer service.

Match Score: 0%
SiteGround's plans start at $14.99/month, significantly lower than Kinsta's pricing.
Key Differences: SiteGround offers shared hosting, making it more affordable, but Kinsta provides superior performance and scalability.
When to Choose: Choose SiteGround if you are looking for budget-friendly shared hosting with email support.
When Not to Choose: Do not choose SiteGround if you need enterprise-level performance and scalability.
Bluehost

Bluehost is a beginner-friendly hosting provider offering affordable plans and a simple interface.

Match Score: 0%
Bluehost's plans start at $2.95/month, making it one of the most affordable options.
Key Differences: Bluehost is more suitable for beginners, while Kinsta targets businesses that require high performance and reliability.
When to Choose: Choose Bluehost if you are a beginner or have a limited budget.
When Not to Choose: Do not choose Bluehost if you need advanced features and scalability.
User Feedback

Common Praise

Kinsta's performance is consistently fast, even for high-traffic websites.
The MyKinsta dashboard is user-friendly and provides detailed analytics.
Customer support is knowledgeable and responsive, available 24/7.

Common Complaints

The pricing is higher compared to some competitors, making it less accessible for smaller businesses.
No email hosting is included, requiring users to seek third-party solutions.
Overage charges for exceeding monthly visits can add unexpected costs.

Success Stories

A digital marketing agency improved client website speeds by 40% after migrating to Kinsta.
An e-commerce store experienced zero downtime during a major sale event due to Kinsta's scalability.
A blogger saw a 25% increase in traffic retention thanks to Kinsta's fast load times.

Potential Deal Breakers

Lack of email hosting can be inconvenient for businesses seeking an all-in-one solution.
Higher pricing makes it less appealing for budget-conscious users.
Limited support for non-WordPress websites.
Final Verdict

Kinsta is a premium managed WordPress hosting provider offering exceptional performance, scalability, and customer support. Its use of Google Cloud Platform and container technology ensures reliability and speed. While it is priced higher than some competitors, the value it provides justifies the cost for businesses with critical hosting needs.

Kinsta Pros

  • Exceptional performance powered by Google Cloud Platform.
  • User-friendly MyKinsta dashboard with detailed analytics.
  • 24/7 expert WordPress support.
  • Automatic scaling and daily backups for reliability.

Kinsta Cons

  • Higher pricing compared to competitors.
  • No email hosting included.
  • Overage charges for exceeding monthly visits.

Recommended For:

Kinsta is ideal for businesses, agencies, and developers managing WordPress sites that require high performance, uptime, and expert support. It is particularly well-suited for e-commerce stores and high-traffic blogs.

Not Recommended For:

Kinsta is not recommended for users on a tight budget or those seeking an all-in-one solution with email hosting. It is also not suitable for non-WordPress websites.

Kinsta is a reliable choice for businesses that value performance, scalability, and dedicated WordPress support. While it may not be the most budget-friendly option, it delivers excellent value for high-demand websites.

Frequently Asked Questions