MailerLite Reviews
Read unbiased MailerLite reviews from 405 verified users to discover if it's the best choice for you. MailerLite is currently ranked #6 in the email marketing industry with an average star rating of 4.4 and sentiment score of 62%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Sender | #1 | 91 | 4.8 | 77% | 240 | 13.5% |
| EmailOctopus | #2 | 87 | 4.3 | 79% | 44 | 9.5% |
| Constant Contact | #3 | 86 | 4.6 | 67% | 115 | 10.4% |
| GetResponse | #4 | 86 | 4.5 | 70% | 73 | 9.7% |
| Beehiiv | #5 | 84 | 4.3 | 70% | 112 | 10.2% |
| MailerLite | #6 | 83 | 4.4 | 62% | 405 | 15.1% |
| Omnisend | #7 | 67 | 3.6 | 39% | 56 | 6.5% |
| SendPulse | #8 | 66 | 3.5 | 38% | 45 | 6.2% |
| Brevo | #9 | 66 | 3.4 | 39% | 101 | 7.1% |
| Kit | #10 | 55 | 2.6 | 30% | 38 | 4.5% |
In the Email Marketing industry, Sender leads with the highest trust score of 91%, performing 44.1% above average, while iContact has the lowest trust score of 7%, 88.9% below the industry average. EmailOctopus has the highest sentiment score of 79%, and MailerLite has the most customer feedback with 405 reviews.
MailerLite Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
MailerLite Sentiment Overview
MailerLite customers are most satisfied with Support (85%) and Performance (75%), while being most critical of Support (50%).
Reviews by Category
Positive Feedback
Excellent support thank you mailerlite for providing comprehensive preliminary instructions using ai and then directing me to live support.
Best support team mailerlite is one of the easiest platform for sendind campaigns.
But if you still have questions the support team is always ready to help you.
Negative Feedback
Tried contacting support before reviewing, but it is non existent automated low no effort.
Account suspended, money gone and no way to contact support via chat or email because it only came with paid plans.
We are blocked from contacting normal customer support while our account is suspended, and we can t delete or close it.
Most Recent MailerLite Reviews
Positive Reviews
Absolutely outstanding customer…. Absolutely outstanding customer service! Joseph went above and beyond to assist me, responding quickly and providing clear, helpful guidance throughout the process....
New to MailerLite: Appreciated the customer support! . I'm new to MailerLite and this is a comment on customer support. I submitted a question via...
Negative Reviews
Had a reoccurring issue with emails…. Had a reoccurring issue with emails bouncing to random iCloud addresses. Apparently Apple was blocking the IP address because...
Mailerlite is a DISASTER OF SERVICES. Like James and Chris, we lost the complete subscriber list that we have been building for years. MailerLite...
Terrible experience. steer clear! . Mailerlite terminated our account without warning due to technical issues we were having with the forms on our website that...
The sentiment analysis above has highlighted customer feedback at scale. The Mailerlite review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
MailerLite is an email marketing platform known for its simplicity, affordability, and robust feature set. It has established a strong position in the market by catering to small and medium-sized businesses with user-friendly tools for email campaigns, automation, and landing pages. The platform leverages innovative technologies such as drag-and-drop editors and advanced email automation workflows to streamline marketing efforts.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free Plan $0/monthly Renews at $0/monthly The Free Plan is ideal for beginners or small businesses looking to explore email marketing without financial commitment. It includes essential tools for creating and sending email campaigns. Best For: This plan is best suited for individuals or small businesses just starting with email marketing. It provides enough features to learn and experiment without incurring costs. No Free Trial N/A as this plan is free. | Growing Business $10/monthly Renews at $10/monthly The Growing Business plan is designed for businesses that need advanced features and higher subscriber limits. It offers enhanced automation and premium tools for scaling email marketing efforts. Best For: This plan is ideal for growing businesses that require unlimited emails and advanced features to enhance their marketing strategies. It suits users who need more customization and analytics. Free Trial Refunds are available within 14 days for annual plans. | Advanced $21/monthly Renews at $21/monthly The Advanced plan is tailored for businesses with complex needs, offering priority support, advanced segmentation, and tailored solutions. Best For: This plan is best for larger businesses or enterprises that need advanced tools, priority support, and tailored solutions to manage complex campaigns. Free Trial Refunds are available within 14 days for annual plans. |
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| Payment & Billing | Payment Methods: N/A Currencies: N/A Billing Cycles: N/A | Payment Methods: Credit card PayPal Currencies: USD EUR Billing Cycles: Monthly Annual | Payment Methods: Credit card PayPal Currencies: USD EUR Billing Cycles: Monthly Annual |
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The Free Plan is ideal for beginners or small businesses looking to explore email marketing without financial commitment. It includes essential tools for creating and sending email campaigns.
What's Included
- Up to 1,000 subscribers
- 12,000 emails per month
- Drag-and-drop email editor
- Basic email automation
- Landing pages
- Signup forms
- Email support
- Access to templates
What's Not Included
- Advanced automation features
- Priority support
- Custom HTML editor
- Unlimited monthly emails
Hidden Costs
- Limited features compared to paid plans
- MailerLite branding on emails
Payment & Billing
Free Extra Features
- Landing page builder
- Signup form creation
The Growing Business plan is designed for businesses that need advanced features and higher subscriber limits. It offers enhanced automation and premium tools for scaling email marketing efforts.
What's Included
- Up to 1,000 subscribers
- Unlimited monthly emails
- Advanced automation
- Custom HTML editor
- No MailerLite branding
- 24/7 email support
- A/B testing
- Analytics and reporting
What's Not Included
- Dedicated IP address
- Phone support
- Custom integrations
- Advanced segmentation
Hidden Costs
- Additional cost for exceeding subscriber limits
- Add-ons like dedicated IPs
Payment & Billing
Free Extra Features
- A/B testing
- Advanced analytics
The Advanced plan is tailored for businesses with complex needs, offering priority support, advanced segmentation, and tailored solutions.
What's Included
- Up to 1,000 subscribers
- Unlimited emails
- Priority support
- Advanced segmentation
- Dedicated IP
- Custom reporting
- Team accounts
- Advanced integrations
What's Not Included
- Phone support
- Custom API support
- Custom branding options
- Consultation services
Hidden Costs
- Higher costs for additional subscribers
- Additional charges for custom integrations
Payment & Billing
Free Extra Features
- Advanced integrations
- Custom reporting
MailerLite is an excellent choice for small to medium-sized businesses looking for an affordable and intuitive email marketing platform. It provides all the essential tools needed to create and manage effective email campaigns.
Growing Business Plan
Total Cost over 3 Years
Optional Add-ons
- Dedicated IP
Extra Costs not Included
- Additional cost for exceeding subscriber limits
- Add-ons like dedicated IPs
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Competitor Rankings
MailchimpBest Match
Mailchimp is a popular email marketing platform offering a wide range of features, including advanced analytics and multi-channel marketing tools.
Constant Contact
Constant Contact is an email marketing platform known for its extensive template library and event management features.
ActiveCampaign
ActiveCampaign is a robust platform offering advanced automation and CRM features for businesses.
Visit the MailerLite website and click 'Sign Up'.
Fill out the registration form with basic details like email and password.
Verify your email address to activate the account.
Email verification emails sometimes land in spam folders.
Users may face issues understanding the approval process for new accounts.
Some users report delays in account activation for free plans.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
MailerLite is a versatile and affordable email marketing platform, ideal for small to medium-sized businesses. It offers a user-friendly interface, robust automation features, and a generous free plan. While it may lack some advanced features compared to competitors, it excels in simplicity and cost-effectiveness.
Mailerlite Pros
- Affordable pricing plans with generous features.
- User-friendly drag-and-drop editor.
- Robust automation features for streamlined marketing.
- Generous free plan with essential tools.
Mailerlite Cons
- Limited design customization options.
- No phone support available.
- Advanced features may be challenging for beginners.
Recommended For:
MailerLite is ideal for small businesses, bloggers, and nonprofits looking for an affordable and easy-to-use email marketing solution. It is particularly suited for users new to email marketing.
Not Recommended For:
MailerLite is not recommended for large enterprises requiring extensive customization or advanced integrations. It may also not suit users who need immediate phone support.
MailerLite is an excellent choice for small to medium-sized businesses looking for an affordable and intuitive email marketing platform. It provides all the essential tools needed to create and manage effective email campaigns.