Mega Reviews
Read unbiased Mega reviews from 66 verified users to learn if this is the best choice for you. Mega is currently ranked #4 in the cloud storage industry with an average star rating of 3.9 and a sentiment score of 51%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Koofr | #1 | 86 | 4.5 | 67% | 41 | 11.9% |
| Internxt | #2 | 83 | 4.3 | 68% | 141 | 17.3% |
| Icedrive | #3 | 81 | 4.2 | 63% | 118 | 15.5% |
| Mega | #4 | 74 | 3.9 | 51% | 66 | 11.3% |
| Sync.com | #5 | 73 | 3.9 | 47% | 40 | 9.7% |
| IDrive | #6 | 67 | 3.5 | 38% | 38 | 8.4% |
| pCloud | #7 | 64 | 3.1 | 43% | 42 | 8.3% |
| Jottacloud | #8 | 54 | 2.6 | 30% | 39 | 6.5% |
| NordLocker | #9 | 47 | 2.6 | 5% | 40 | 5.1% |
| iCloud | #10 | 31 | 1.5 | -14% | 44 | 2.4% |
In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.
Mega Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Mega Sentiment Overview
Mega customers are most satisfied with Support (85%) and Features (70%), while being most critical of .
Reviews by Category
Positive Feedback
Great support great support, whenever you send an email, you receive a very fast usually in minutes response or a solution.
It didn t work the first time, but with some troubleshooting from support it got managed.
At one point i did have an issue with small fonts on the pc desktop app, and support quickly suggested a solution.. which worked
Negative Feedback
Most Recent Mega Reviews
Positive Reviews
Been using Mega for a while and they keep developing their services and this week after having a problem for the first time, I had...
I think, and it has always been a point of reference for saving/exchanging my files. Today I had a doubt and the support responded quickly...
Quite impressive. After some testing finally left Spideroak for Mega. Needed help with a technical issue and the response was within hours and it allowed...
Negative Reviews
Cannot complete download due to constant errors. . File I was downloading was to big for free account, so signed up for lowest tier 1month...
Unstable. I got a lot of errors when I was trying to download my files, so I had to retry several times. Now I have...
which is downloading a file. How can you screw that up. Wasted 2 days on a stupid file because my so called “quota” has exceeded,...
The sentiment analysis above has highlighted customer feedback at scale. The Mega review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free $0/N/A Renews at $0/N/A Mega's Free plan offers a generous 20 GB of storage with basic features, making it ideal for personal use and light file sharing. It provides access to Mega's secure encryption and file-sharing capabi... Best For: This plan is best suited for individuals who need basic cloud storage and file-sharing capabilities without any financial commitment. It is ideal for students, freelancers, and casual users. No Free Trial Not applicable for free plans. | Pro Lite $5.99/monthly Renews at $5.99/monthly The Pro Lite plan offers 400 GB of storage and 1 TB of transfer quota, making it suitable for personal use and small projects. It includes all the security and sharing features of the Free plan, with... Best For: This plan is ideal for individuals who require moderate storage and transfer capabilities, such as photographers, students, and freelancers managing small projects. No Free Trial No refunds after payment is processed. | Pro I $11.99/monthly Renews at $11.99/monthly The Pro I plan provides 2 TB of storage and 2 TB of transfer quota, catering to professionals and small businesses. It includes advanced collaboration features and priority support. Best For: This plan is tailored for professionals and small businesses that require substantial storage and transfer capabilities, such as content creators, designers, and consultants. No Free Trial No refunds after payment is processed. | Pro II $23.99/monthly Renews at $23.99/monthly The Pro II plan offers 8 TB of storage and 8 TB of transfer quota, designed for businesses and power users. It includes all premium features, advanced collaboration tools, and priority support. Best For: This plan is perfect for businesses and power users who manage large amounts of data and require extensive storage and transfer capabilities. It is ideal for media companies, developers, and agencies. No Free Trial No refunds after payment is processed. |
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Mega's Free plan offers a generous 20 GB of storage with basic features, making it ideal for personal use and light file sharing. It provides access to Mega's secure encryption and file-sharing capabi...
What's Included
- 20 GB free storage
- End-to-end encryption
- Secure file sharing
- Cross-platform apps
- Basic collaboration tools
- File versioning
- Two-factor authentication
- Limited transfer quota
What's Not Included
- Larger storage capacity
- Priority customer support
- Advanced collaboration tools
- Extended transfer quota
Hidden Costs
- None
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- File versioning
- Basic collaboration tools
The Pro Lite plan offers 400 GB of storage and 1 TB of transfer quota, making it suitable for personal use and small projects. It includes all the security and sharing features of the Free plan, with...
What's Included
- 400 GB storage
- 1 TB transfer quota
- End-to-end encryption
- Secure file sharing
- Cross-platform apps
- File versioning
- Two-factor authentication
- Priority support
What's Not Included
- Collaboration tools for teams
- Unlimited transfer quota
- Advanced business features
- Custom branding options
Hidden Costs
- Additional transfer quota costs
- Optional advanced tools
Optional Add-ons
- Additional transfer quota
Payment & Billing
Free Extra Features
- File versioning
- Priority support
The Pro I plan provides 2 TB of storage and 2 TB of transfer quota, catering to professionals and small businesses. It includes advanced collaboration features and priority support.
What's Included
- 2 TB storage
- 2 TB transfer quota
- End-to-end encryption
- Secure file sharing
- Cross-platform apps
- Advanced collaboration tools
- File versioning
- Priority support
What's Not Included
- Unlimited transfer quota
- Custom branding options
- Advanced business analytics
- API access
Hidden Costs
- Additional transfer quota costs
- Optional advanced tools
Optional Add-ons
- Additional transfer quota
Payment & Billing
Free Extra Features
- Advanced collaboration tools
- Priority support
The Pro II plan offers 8 TB of storage and 8 TB of transfer quota, designed for businesses and power users. It includes all premium features, advanced collaboration tools, and priority support.
What's Included
- 8 TB storage
- 8 TB transfer quota
- End-to-end encryption
- Secure file sharing
- Cross-platform apps
- Advanced collaboration tools
- File versioning
- Priority support
What's Not Included
- Unlimited transfer quota
- Custom branding options
- Advanced business analytics
- API access
Hidden Costs
- Additional transfer quota costs
- Optional advanced tools
Optional Add-ons
- Additional transfer quota
Payment & Billing
Free Extra Features
- Advanced collaboration tools
- Priority support
Mega is highly recommended for individuals and small businesses prioritizing security and privacy. Its free plan is an excellent starting point, while its paid plans offer scalable options for more demanding users.
Pro Lite Plan
Total Cost over 3 Years
Optional Add-ons
- Additional transfer quota
Extra Costs not Included
- Additional transfer quota costs
- Optional advanced tools
Feature Preferences
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
Google DriveBest Match
Google Drive is a popular cloud storage service that integrates seamlessly with Google's suite of productivity tools like Docs, Sheets, and Slides. It offers a user-friendly interface and extensive collaboration features.
Dropbox
Dropbox is a well-known cloud storage provider that focuses on ease of use and collaboration. It offers features like file syncing and sharing across devices.
OneDrive
OneDrive is Microsoft's cloud storage solution that integrates deeply with the Microsoft Office suite. It is ideal for users already in the Microsoft ecosystem.
Visit the Mega website and click on the 'Sign Up' button.
Enter your email address, create a password, and agree to the terms of service.
Verify your email address by clicking on the link sent to your inbox.
Email verification emails sometimes land in the spam folder.
Password requirements may confuse some users.
Occasional delays in account activation.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Mega Pros
- End-to-end encryption ensures maximum data security.
- Generous free plan with 20 GB of storage.
- Cross-platform compatibility with apps for all major operating systems.
- User-friendly interface and easy signup process.
Mega Cons
- Transfer quotas can be restrictive for heavy users.
- Lack of advanced business analytics and API access.
- Customer support response times can be slow for free plan users.