NameHero Reviews
Read unbiased NameHero reviews from 703 verified users to discover if it's the best choice for you. NameHero is currently ranked #5 in the web hosting industry with an average star rating of 4.9 and sentiment score of 74%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Rocket.net | #1 | 95 | 4.8 | 90% | 44 | 3.8% |
| Scala Hosting | #2 | 95 | 4.9 | 87% | 81 | 3.9% |
| Kinsta | #3 | 95 | 4.9 | 87% | 73 | 3.9% |
| MechanicWeb | #4 | 92 | 4.7 | 83% | 15 | 3.6% |
| NameHero | #5 | 92 | 4.9 | 74% | 703 | 3.9% |
| A2 Hosting | #6 | 91 | 4.8 | 74% | 363 | 3.7% |
| WPX Hosting | #7 | 91 | 4.8 | 79% | 51 | 3.6% |
| Pressable | #8 | 90 | 4.7 | 77% | 45 | 3.5% |
| SiteGround | #9 | 90 | 4.9 | 71% | 2,792 | 4.9% |
| ChemiCloud | #10 | 89 | 4.9 | 65% | 79 | 3.4% |
In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.
NameHero Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
NameHero Sentiment Overview
NameHero customers are most satisfied with Support (85%) and Performance (70%), while being most critical of Support (45%).
Reviews by Category
Positive Feedback
Namehero is the best web hosting chat namehero is the best web hosting chat support.
I received a quick response and kind help from chat support agent natalia.
The support team were very helpful when i faced a few difficulties with my websites in the past.
Negative Feedback
Been using namehero for years with no issue, great support.
Most Recent NameHero Reviews
Positive Reviews
best customer support ever. As a hosting reseller managing customer business websites, mistakes can sometimes happen, whether on my side or the customer’s side. Whenever...
NameHero support is awesome! . Very quick fix of the website critical error. Thanks to the technical skills of Abhilash. As always NameHero support is...
Top Tier Customer Service. As always, the team at NameHero comes through with their top tier customer service for Resellers. When you want the best,...
Negative Reviews
Server kept crashing. . Had to cancel after two days. Server kept crashing. There was no option to reinstall the server. It just didn't work....
Nightmare, they hade me two days en chat and tickets to take care and refund what they charge by their software failures. They have a...
The sentiment analysis above has highlighted customer feedback at scale. The NameHero review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
NameHero is a web hosting provider specializing in high-performance cloud hosting solutions. The company is known for its competitive pricing, exceptional customer support, and cutting-edge LiteSpeed server technology, which ensures faster website loading times. With a focus on reliability and innovation, NameHero has carved a niche in the hosting market by offering robust features like automatic backups, free SSL certificates, and advanced security tools.
Industries
Target Audience
Unique Selling Points
| Plan Details | Starter Cloud $8.95/monthly Renews at $10.95/monthly The Starter Cloud plan is ideal for individuals and small businesses looking to host a single website with essential features. It offers fast performance and reliable uptime at an affordable price. Best For: This plan is best suited for individuals or small businesses with a single website that requires basic hosting features. It is ideal for personal blogs, portfolio websites, or small informational sites. No Free Trial 30-day money-back guarantee | Plus Cloud $13.95/monthly Renews at $15.95/monthly The Plus Cloud plan is designed for users who need to host multiple websites with enhanced features and resources. It includes more storage and higher performance capabilities. Best For: This plan is ideal for small businesses or developers managing multiple websites. It is particularly suitable for e-commerce stores or content-heavy websites. No Free Trial 30-day money-back guarantee | Turbo Cloud $19.95/monthly Renews at $21.95/monthly The Turbo Cloud plan offers advanced features and high-performance resources for businesses that require faster speeds and enhanced security. Best For: This plan is best suited for medium-sized businesses or high-traffic websites that demand superior performance and reliability. It is ideal for e-commerce stores and resource-heavy applications. No Free Trial 30-day money-back guarantee | Business Cloud $29.95/monthly Renews at $31.95/monthly The Business Cloud plan is the most advanced offering, providing enterprise-level resources and features for large-scale websites or applications. Best For: This plan is ideal for large businesses, enterprises, or high-traffic websites that require top-tier performance and scalability. It is perfect for resource-intensive applications and large e-commerce platforms. No Free Trial 30-day money-back guarantee |
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The Starter Cloud plan is ideal for individuals and small businesses looking to host a single website with essential features. It offers fast performance and reliable uptime at an affordable price.
What's Included
- 1 website hosting
- 1 GB RAM
- 10 GB SSD storage
- Free SSL certificate
- LiteSpeed server technology
- Unlimited bandwidth
- Free nightly backups
- cPanel control panel
What's Not Included
- Email hosting
- Priority support
- Advanced security features
- Dedicated IP
Hidden Costs
- Domain registration fee after the first year
- Higher renewal rates for hosting plans
Payment & Billing
Free Extra Features
- Free SSL certificate
- Free nightly backups
The Plus Cloud plan is designed for users who need to host multiple websites with enhanced features and resources. It includes more storage and higher performance capabilities.
What's Included
- Unlimited website hosting
- 2 GB RAM
- 25 GB SSD storage
- Free SSL certificates
- LiteSpeed server technology
- Unlimited bandwidth
- Free nightly backups
- cPanel control panel
What's Not Included
- Priority support
- Advanced malware protection
- Dedicated IP
- Custom email hosting
Hidden Costs
- Domain registration fee after the first year
- Higher renewal rates for hosting plans
Payment & Billing
Free Extra Features
- Free SSL certificates
- Free nightly backups
The Turbo Cloud plan offers advanced features and high-performance resources for businesses that require faster speeds and enhanced security.
What's Included
- Unlimited website hosting
- 3 GB RAM
- 50 GB SSD storage
- Free SSL certificates
- LiteSpeed server technology
- Unlimited bandwidth
- Free nightly backups
- cPanel control panel
What's Not Included
- Dedicated IP
- Custom email hosting
- Advanced malware protection
- Priority support
Hidden Costs
- Domain registration fee after the first year
- Higher renewal rates for hosting plans
Payment & Billing
Free Extra Features
- Free SSL certificates
- Free nightly backups
The Business Cloud plan is the most advanced offering, providing enterprise-level resources and features for large-scale websites or applications.
What's Included
- Unlimited website hosting
- 4 GB RAM
- 75 GB SSD storage
- Free SSL certificates
- LiteSpeed server technology
- Unlimited bandwidth
- Free nightly backups
- cPanel control panel
What's Not Included
- Dedicated IP
- Custom email hosting
- Advanced malware protection
- Priority support
Hidden Costs
- Domain registration fee after the first year
- Higher renewal rates for hosting plans
Payment & Billing
Free Extra Features
- Free SSL certificates
- Free nightly backups
NameHero is a strong contender in the web hosting market, offering excellent value for money and robust features. It is a great choice for users seeking reliable and high-performance hosting solutions without breaking the bank.
Starter Cloud Plan
Total Cost over 3 Years
Optional Add-ons
- Domain privacy protection
- Additional storage
Extra Costs not Included
- Domain registration fee after the first year
- Higher renewal rates for hosting plans
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Competitor Rankings
BluehostBest Match
Bluehost is a popular web hosting provider known for its beginner-friendly features and WordPress-focused plans.
SiteGround
SiteGround is a premium hosting provider offering excellent customer support and advanced security features.
A2 Hosting
A2 Hosting is known for its high-speed hosting solutions and developer-friendly features.
Visit the NameHero website and select a hosting plan.
Enter personal and billing information to create an account.
Complete the payment process and access the hosting dashboard.
Understanding the differences between plans.
Configuring DNS settings for domain names.
Navigating advanced features in the control panel.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
NameHero is an excellent choice for users seeking high-performance, reliable, and affordable web hosting services. With features like LiteSpeed servers, free SSL certificates, and nightly backups, it caters to a wide range of users, from individuals to businesses. While its renewal rates may be higher, the value provided during the initial term is hard to beat.
NameHero Pros
- High-speed LiteSpeed servers for superior performance.
- Free SSL certificates and nightly backups included in all plans.
- User-friendly control panel with one-click installations.
- Affordable initial pricing with robust features.
NameHero Cons
- Higher renewal rates compared to introductory pricing.
- Limited advanced security features in basic plans.
- No free trial available for testing the platform.
Recommended For:
NameHero is ideal for small to medium-sized businesses, bloggers, and developers who need fast and secure hosting. It is particularly well-suited for e-commerce websites and resource-intensive applications.
Not Recommended For:
NameHero may not be suitable for users looking for free trials or those with extremely tight budgets due to higher renewal rates. It is also not ideal for enterprise-level businesses requiring dedicated servers.
NameHero is a strong contender in the web hosting market, offering excellent value for money and robust features. It is a great choice for users seeking reliable and high-performance hosting solutions without breaking the bank.