Netlify Reviews

Read unbiased Netlify reviews from 13 verified users to discover if it's the best choice for you. Netlify is currently ranked #8 in the cloud hosting industry with an average star rating of 1.8 and sentiment score of -28%. Keep reading to learn more.

Netlify logo
Netlify
Netlify offers a robust platform for deploying modern web applications with speed and efficiency, making it a favorite among developers and businesses. Its ability to integrate with various tools and provide serverless functions makes it ideal for building scalable, high-performance websites.
Founded
2014
Location
San Francisco, United States
Industries
Web Applications, Technology, Cloud Hosting
Social Links
TrustScore
29
(out of 0 to 100)
Industry Rank
#8
Out of 8 tracked companies
Industry Standing
12.5%
Establishing market position
Sentiment Score
-28%
Customer overall sentiment score
Average Rating
1.8
Star rating out of 5
Total Reviews
13
Last updated: 2025-01-24 00:40:59
Industry Comparison - Cloud Hosting
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
DigitalOcean#1854.662%353
39.4%
Vercel#2693.545%20
15.9%
Railway#3683.544%95
19.6%
Vultr#4643.433%58
15.7%
Render#5512.614%17
8.5%
Linode#6351.9-12%14
2.0%
Heroku#7291.5-19%37
1.0%
Netlify#8291.8-28%13
-0.5%
Hetzner#9261.6-35%20
-1.7%

In the Cloud Hosting industry, DigitalOcean leads with the highest trust score of 85%, performing 67.8% above average, while Hetzner has the lowest trust score of 26%, 48.7% below the industry average. DigitalOcean has the highest sentiment score of 62%, and DigitalOcean has the most customer feedback with 353 reviews.

Industry Average Rating
2.7
Industry Average Sentiment
12%
Industry Total Reviews
627

Netlify Trust Score

0
out of 100
Rating Score (40% weighted)1.8 / 5
Sentiment Score (60% weighted)-28%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

Netlify Sentiment Overview

Total Reviews
13
Positive
47%
6 reviews
Neutral
53%
7 reviews
Negative
0%
0 reviews
Netlify Customer Reviews

Netlify customers are most satisfied with Features (90%) and Support (83%), while being most critical of Support (45%).

Reviews by Category

Positive Feedback

Features

Additional features like forms allow websites to scale in complexity without much hassle.

Support

Pretty good for lightweight sites well built site, respectful and speedy support, good integration with repo.

Support

Decent tech support had some issues with netlify but the cs team was good enough to respond on my tickets.

Negative Feedback

Support

Only problem i had was the lack of support for js.

Most Recent Netlify Reviews

Positive Reviews

Brilliant setup really something special. . Have a small website hosted on there for free. Only been a couple of weeks but it's been bullet...

scott w

Pretty good for lightweight sites. Well-built site, respectful and speedy support, good integration with repo. Only problem I had was the lack of support for...

Weston

Thank you Netlify. I've used Netlify to host some small personal projects in the past. Shortly before the time of this writing, I'd considered using...

Chris

Negative Reviews

netlify doesn't care about their users. The platform doesn't care about their users. I've created an account, and it got suspended right after the creation....

Hugo Joshi

Data thieves. they expect you to provide ID scans just to get a free account. Update: Yeah, they claim my account was fraudulent, without even...

Michał Mieluch

Terrible experience. Deleted my account without reason. Take down all of my sites (40+) just by a "notice" given by a "fraud reporter" against 1...

Wing Chan

The sentiment analysis above has highlighted customer feedback at scale. The Netlify review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Netlify is a platform in the web development and deployment space, specializing in modern web hosting and serverless backend solutions. It has carved out a strong position in the market by providing developers with a seamless workflow for deploying, managing, and scaling web applications. Leveraging innovative technologies like its Jamstack architecture and automated CI/CD pipelines, Netlify stands out as a pioneer in simplifying the developer experience.

Industries

Web Applications
Technology
Cloud Hosting

Target Audience

Frontend developers building modern web applications
Digital agencies managing multiple client websites
E-commerce businesses seeking fast and secure hosting solutions

Unique Selling Points

Jamstack architecture that enables faster load times and improved security by pre-rendering content.
Integrated CI/CD pipelines for automated builds and deployments, reducing manual workflows.
Serverless functions and edge computing capabilities that enhance scalability and performance.
Pricing Plans
Free
$0/monthly
Renews at $0/monthly
No Trial
Not applicable as the plan is free.

The Free plan provides essential tools for individuals and small projects, offering a cost-effective way to deploy static sites and basic web applications.

Best For:
This plan is ideal for hobbyists, students, or small projects that require minimal resources. It is also a great starting point for developers exploring the Netlify platform.

What's Included

  • Deploy up to 1 team member
  • 100 GB bandwidth per month
  • 125 build minutes per month
  • Global CDN for fast content delivery
  • Basic serverless functions
  • HTTPS and custom domains
  • Git-based workflows
  • Community support

What's Not Included

  • No advanced analytics
  • No priority support
  • Limited bandwidth and build minutes
  • No team collaboration tools

Hidden Costs

  • None for basic usage
  • Additional bandwidth or build minutes may incur costs

Payment & Billing

Payment Methods:
N/A (Free plan)
Currencies:
N/A
Billing Cycles:
N/A

Free Extra Features

  • Custom domains
  • HTTPS support
Pro
$19/monthly
Renews at $19/monthly
No Trial
Refunds are not typically offered for monthly subscriptions.

The Pro plan is designed for small teams and professionals requiring additional resources and advanced features for their projects.

Best For:
This plan is ideal for freelancers, small teams, and startups looking for more bandwidth and build minutes, along with access to advanced analytics and support.

What's Included

  • Deploy up to 3 team members
  • 400 GB bandwidth per month
  • 1,000 build minutes per month
  • Advanced analytics
  • Password-protected sites
  • Email support
  • Custom headers and redirects
  • Serverless functions

What's Not Included

  • No priority support
  • Limited team member capacity
  • No enterprise-grade security
  • No advanced collaboration tools

Hidden Costs

  • Overage charges for bandwidth
  • Additional build minutes beyond the limit

Payment & Billing

Payment Methods:
Credit card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Password-protected sites
  • Custom headers
Business
$99/monthly
Renews at $99/monthly
No Trial
Refunds are not typically offered for monthly subscriptions.

The Business plan caters to growing teams and organizations requiring enhanced collaboration tools, security, and performance.

Best For:
This plan is best suited for medium-sized businesses and teams managing multiple projects with higher traffic and security needs.

What's Included

  • Unlimited team members
  • 600 GB bandwidth per month
  • 2,500 build minutes per month
  • Priority support
  • SAML single sign-on
  • Audit logs
  • Role-based access control
  • Advanced security features

What's Not Included

  • No custom enterprise integrations
  • Limited bandwidth for high-traffic sites
  • No dedicated account manager
  • No unlimited build minutes

Hidden Costs

  • Overage fees for bandwidth
  • Additional build minutes

Payment & Billing

Payment Methods:
Credit card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Priority support
  • Audit logs
Enterprise
$Custom/annual
Renews at $Custom/annual
No Trial
Refunds are subject to contract terms.

The Enterprise plan is tailored for large organizations requiring custom solutions, dedicated support, and enterprise-grade features.

Best For:
This plan is ideal for large enterprises with complex needs, requiring custom solutions, dedicated support, and enterprise-grade security.

What's Included

  • Custom bandwidth and build minutes
  • Dedicated account manager
  • 24/7 support
  • Custom SLAs
  • Enterprise-grade security
  • Custom integrations
  • Unlimited team members
  • Advanced analytics and reporting

What's Not Included

  • No fixed pricing
  • Setup fees may apply
  • Requires annual commitment
  • Not suitable for small projects

Hidden Costs

  • Setup fees for custom integrations
  • Additional bandwidth or build minutes

Payment & Billing

Payment Methods:
Credit card
Wire transfer
Currencies:
USD
EUR
Billing Cycles:
Annual

Free Extra Features

  • Dedicated account manager
  • Custom SLAs

Netlify is a highly recommended platform for developers and businesses looking to streamline their web development and deployment workflows. Its innovative features and robust performance make it a top choice for modern web applications.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Pro Plan

Monthly Cost$19/month

Total Cost over 3 Years

Year 1$228
Year 2$228
Year 3$228
Total after Year 1
$228
Total after Year 2
$456
Total after Year 3
$684

Optional Add-ons

  • Additional bandwidth
  • Additional build minutes

Extra Costs not Included

  • Overage charges for bandwidth
  • Additional build minutes beyond the limit
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
Netlify Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Vercel
Best Match

Vercel is a platform for frontend developers, offering similar Jamstack-based hosting and deployment solutions with a focus on Next.js integration.

Match Score: 0%
Vercel's pricing is comparable to Netlify, but its free tier has lower build and bandwidth limits.
Key Differences: While Vercel is optimized for Next.js, Netlify offers broader support for various frameworks. Netlify also provides more robust serverless function capabilities.
When to Choose: Choose Vercel if you are heavily invested in Next.js development.
When Not to Choose: Avoid Vercel if you need robust serverless function capabilities or broader framework support.
AWS Amplify

AWS Amplify is a comprehensive platform for building and deploying full-stack applications, offering extensive backend services and integrations.

Match Score: 0%
AWS Amplify can become expensive with high usage, whereas Netlify's pricing is more predictable.
Key Differences: AWS Amplify provides more backend services, while Netlify focuses on frontend and serverless workflows. Netlify's user interface is simpler and more intuitive.
When to Choose: Choose AWS Amplify if you need extensive backend services along with frontend hosting.
When Not to Choose: Avoid AWS Amplify if you prefer a simpler, more focused frontend deployment platform.
GitHub Pages

GitHub Pages is a free hosting service for static websites, directly integrated with GitHub repositories.

Match Score: 0%
GitHub Pages is free, making it ideal for small projects, while Netlify's paid plans offer advanced features.
Key Differences: GitHub Pages is free but lacks advanced features like serverless functions and analytics. Netlify offers a more professional solution for modern web applications.
When to Choose: Choose GitHub Pages for simple static sites with no advanced requirements.
When Not to Choose: Avoid GitHub Pages if you need serverless functions or advanced analytics.
User Feedback

Common Praise

Developers appreciate the simplicity and speed of deploying websites using Netlify.
The Jamstack architecture has been praised for improving site performance and security.
Users value the seamless integration with Git workflows and other developer tools.

Common Complaints

Limited bandwidth and build minutes on lower-tier plans can be restrictive.
The pricing for additional resources can become expensive for high-traffic sites.
Some users report a learning curve when setting up advanced features like serverless functions.

Success Stories

A digital agency reduced deployment times by 50% after switching to Netlify.
An e-commerce business saw a 30% increase in site speed, leading to higher conversion rates.
A startup scaled its web application effortlessly during a product launch using Netlify's serverless functions.

Potential Deal Breakers

High costs for additional bandwidth and build minutes.
Lack of flexibility in lower-tier plans for growing teams.
The absence of phone support on non-enterprise plans.
Final Verdict

Netlify is a powerful platform for deploying modern web applications, offering a seamless developer experience with its Jamstack architecture and serverless capabilities. It is well-suited for projects of all sizes, from small personal websites to enterprise-grade applications. While its pricing can be a concern for high-traffic sites, its feature set justifies the cost for most users.

Netlify Pros

  • Simplified deployment process with Git-based workflows.
  • Jamstack architecture ensures fast and secure websites.
  • Comprehensive serverless function support.
  • Advanced analytics and collaboration tools for teams.

Netlify Cons

  • Higher-tier plans can be expensive for small teams.
  • Limited bandwidth and build minutes on lower-tier plans.
  • Learning curve for advanced features like serverless functions.

Recommended For:

Netlify is ideal for developers, agencies, and businesses looking for a reliable and scalable hosting solution with advanced features like serverless functions and CI/CD pipelines.

Not Recommended For:

Netlify may not be the best choice for projects requiring extensive backend services or those with very high traffic that exceed bandwidth limits. It is also less suitable for users seeking free unlimited hosting options.

Netlify is a highly recommended platform for developers and businesses looking to streamline their web development and deployment workflows. Its innovative features and robust performance make it a top choice for modern web applications.

Frequently Asked Questions