NordLocker Reviews

Read unbiased NordLocker reviews from 40 verified users to learn if this is the best choice for you. NordLocker is currently ranked #9 in the cloud storage industry with an average star rating of 2.6 and a sentiment score of 5%. Keep reading to learn more.

NordLocker logo
NordLocker
NordLocker offers a secure and user-friendly way to store and share files with end-to-end encryption. Its real-world applications include protecting personal data, securing business documents, and enabling safe collaboration among teams.
Founded
2019
Location
Panama City, Panama
Industries
Data Backup, Cloud Storage, File Sharing
Social Links
TrustScore
47
Average TrustScore (out of 0 to 100)
Industry Rank
#9
Out of 13 tracked companies
Industry Standing
38.5%
Growing presence among 13 companies
Sentiment Score
5%
Customer overall sentiment score
Average Rating
2.6
Star rating out of 5
Total Reviews
40
Last updated: 2025-01-26 20:32:24
Industry Comparison - Cloud Storage
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Koofr#1864.567%41
11.9%
Internxt#2834.368%141
17.3%
Icedrive#3814.263%118
15.5%
Mega#4743.951%66
11.3%
Sync.com#5733.947%40
9.7%
IDrive#6673.538%38
8.4%
pCloud#7643.143%42
8.3%
Jottacloud#8542.630%39
6.5%
NordLocker#9472.65%40
5.1%
iCloud#10311.5-14%44
2.4%

In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.

Industry Average Rating
2.9
Industry Average Sentiment
24%
Industry Total Reviews
740

NordLocker Trust Score

0
out of 100
Rating Score (40% weighted)2.6 / 5
Sentiment Score (60% weighted)5%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

NordLocker Sentiment Overview

Total Reviews
40
Positive
55%
22 reviews
Neutral
0%
0 reviews
Negative
45%
18 reviews
NordLocker Customer Reviews

NordLocker customers are most satisfied with Support (90%) and Value (85%), while being most critical of Support (48%).

Reviews by Category

Positive Feedback

Support

I got in touch with customer support who were fast to reply ..that uploading folders within folders is not able to be carried out.

Value

Nord vpn is fast, reliable and great value for money.

Security

As well, i noticed that this is encrypted cloud which adds additional security layer will check the possibility to store my documents there as well.

Negative Feedback

Support

New app update is terrible support sucks cant revert to older app version been working for days on what should be a very simple problem.

Support

If this were not included into a bundle i bought last year i would be livid at how bad the app is and just how terrible their support is.

Most Recent NordLocker Reviews

Positive Reviews

Slow, unresponsive at best. I bought this together with Nord VPN as I wanted to upload my family photos and videos somewhere safe incase my...

Arno Grey Areas

Good, but buy in sale with VPN. The reviews under this product are either outdated or exaggerated. . . Firstly, the renewal criticism originates from...

Meneer

AVOID. Bad product, customer service, policies and more. Well I'll never ever be a customer of any Nord product again! NordLocker is terribly slow in...

Aaron Gray

Negative Reviews

New app update is terrible/support sucks/ cant revert to older app version. Been working for days on what SHOULD be a very simple problem. How...

BBBBBBBBBBB

ID #17845163 -Innacessible data. still. ID #17845163 -Reposted due to no action by Nordlocker and my data being still innaccessible. aeven after posting the case...

Sorin

The sentiment analysis above has highlighted customer feedback at scale. The NordLocker review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Industries

Data Backup
Cloud Storage
File Sharing

Target Audience

Small and medium-sized businesses
Freelancers and remote workers
Individuals seeking personal data protection

Unique Selling Points

Zero-knowledge encryption ensures that only the user has access to their data.
Seamless integration with local and cloud storage for flexible file management.
Cross-platform compatibility with Windows, macOS, and mobile devices.
Pricing Plans
Free Plan
$0/N/A
Renews at $0/N/A
No Trial
Not applicable for the Free Plan.

The Free Plan offers a basic introduction to NordLocker with limited storage and features, making it ideal for personal use or testing the platform. Users can store up to 3GB of encrypted data for fre...

Best For:
The Free Plan is best suited for individuals who want to explore NordLocker’s basic features or need limited storage for personal files. It is ideal for those who are new to encryption tools and want a no-cost option.

What's Included

  • 3GB of encrypted storage
  • Zero-knowledge encryption
  • Cross-platform support
  • Basic file sharing
  • Access to local encryption
  • Secure file backups
  • 24/7 customer support
  • Basic user interface

What's Not Included

  • More than 3GB of storage
  • Advanced sharing capabilities
  • Priority customer support
  • Cloud storage integration

Hidden Costs

  • Limited storage capacity
  • No advanced sharing features

Payment & Billing

Payment Methods:
N/A
Currencies:
N/A
Billing Cycles:
N/A

Free Extra Features

  • Zero-knowledge encryption
  • Cross-platform compatibility
Personal Premium
$3.99/monthly
Renews at $47.88/monthly
Free Trial
30-day money-back guarantee.

The Personal Premium Plan provides 500GB of encrypted cloud storage along with advanced sharing and collaboration features. It is designed for individuals who need secure and flexible storage for pers...

Best For:
This plan is ideal for individuals who require secure storage for personal or professional files and need a moderate amount of storage. It is also suitable for freelancers and remote workers.

What's Included

  • 500GB of encrypted cloud storage
  • Zero-knowledge encryption
  • Advanced file sharing
  • Cross-platform support
  • Access to local encryption
  • Secure file backups
  • 24/7 priority customer support
  • File versioning

What's Not Included

  • More than 500GB of storage
  • Team collaboration features
  • Custom branding options
  • Enterprise-level support

Hidden Costs

  • Additional storage upgrades
  • No team collaboration tools

Optional Add-ons

  • Additional storage
  • Custom support packages

Payment & Billing

Payment Methods:
Credit Card
PayPal
Cryptocurrency
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • File versioning
  • Priority customer support
Business
$12.99/monthly
Renews at $155.88/monthly
Free Trial
30-day money-back guarantee.

The Business Plan is tailored for teams and organizations, offering 2TB of encrypted storage per user, advanced collaboration tools, and centralized management features. It is designed to meet the nee...

Best For:
The Business Plan is best suited for small to medium-sized businesses that require secure storage and collaboration tools for their teams. It is ideal for industries handling sensitive data, such as legal or financial services.

What's Included

  • 2TB of encrypted storage per user
  • Zero-knowledge encryption
  • Team collaboration tools
  • Centralized management dashboard
  • Cross-platform support
  • Secure file sharing
  • 24/7 priority customer support
  • Customizable user roles

What's Not Included

  • More than 2TB of storage per user
  • Custom branding options
  • Dedicated account manager
  • Custom integrations

Hidden Costs

  • Custom integrations
  • Additional storage upgrades

Optional Add-ons

  • Additional storage
  • Custom integrations

Payment & Billing

Payment Methods:
Credit Card
PayPal
Cryptocurrency
Currencies:
USD
EUR
GBP
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Centralized management dashboard
  • Customizable user roles

NordLocker is highly recommended for users seeking secure and private file storage with an emphasis on encryption. Its affordability and ease of use make it a great choice for individuals and small businesses.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Personal Premium Plan

Monthly Cost$4/month

Total Cost over 3 Years

Year 1$48
Year 2$48
Year 3$48
Total after Year 1
$48
Total after Year 2
$96
Total after Year 3
$144

Optional Add-ons

  • Additional storage
  • Custom support packages

Extra Costs not Included

  • Additional storage upgrades
  • No team collaboration tools
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
NordLocker Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Google Drive
Best Match

Google Drive is a popular cloud storage service offering seamless integration with other Google Workspace tools. It provides robust collaboration features but lacks end-to-end encryption.

Match Score: 0%
Google Drive offers a free plan with 15GB of storage, while NordLocker’s free plan is limited to 3GB.
Key Differences: NordLocker offers zero-knowledge encryption, which Google Drive does not. However, Google Drive excels in collaboration and integration with productivity tools.
When to Choose: Choose Google Drive if you need extensive collaboration tools and integration with Google Workspace.
When Not to Choose: Avoid Google Drive if end-to-end encryption is a priority.
Dropbox

Dropbox is a widely used cloud storage platform known for its simplicity and file-sharing capabilities. It offers basic encryption but lacks the advanced security features of NordLocker.

Match Score: 0%
Dropbox’s basic plan starts at $9.99/month, which is higher than NordLocker’s Personal Premium Plan.
Key Differences: NordLocker provides zero-knowledge encryption, while Dropbox employs standard encryption. Dropbox offers better team collaboration tools.
When to Choose: Choose Dropbox if you prioritize collaboration and file-sharing capabilities.
When Not to Choose: Avoid Dropbox if you need advanced encryption and data privacy.
pCloud

pCloud is a secure cloud storage platform offering client-side encryption and lifetime storage plans. It is a strong competitor to NordLocker in terms of security.

Match Score: 0%
pCloud’s lifetime plans are more expensive upfront but may be cost-effective in the long run.
Key Differences: NordLocker focuses on zero-knowledge encryption for all plans, while pCloud offers encryption as an optional add-on. pCloud provides lifetime plans, which NordLocker does not.
When to Choose: Choose pCloud if you prefer lifetime storage plans and optional encryption add-ons.
When Not to Choose: Avoid pCloud if you want zero-knowledge encryption included in all plans.
User Feedback

Common Praise

Users appreciate the zero-knowledge encryption, which ensures their data remains private and secure.
The platform’s intuitive interface makes it easy for both tech-savvy and non-technical users to navigate.
Cross-platform compatibility has been praised for providing seamless access across devices.

Common Complaints

Some users find the free plan's 3GB storage limit too restrictive.
Occasional syncing delays have been reported when using the cloud storage feature.
The lack of custom branding options for business users is a common criticism.

Success Stories

A freelance graphic designer used NordLocker to securely store and share client files, enhancing trust and professionalism.
A small law firm adopted NordLocker to protect sensitive client data, ensuring compliance with data protection regulations.
An independent financial consultant utilized NordLocker to securely manage and access financial records across devices.

Potential Deal Breakers

Limited storage options in the free plan.
No dedicated account manager for business users.
Lack of integration with certain third-party tools.
Final Verdict

NordLocker Pros

  • Zero-knowledge encryption ensures maximum data privacy.
  • User-friendly interface makes it accessible to non-technical users.
  • Affordable pricing plans for individuals and businesses.
  • Cross-platform compatibility for seamless access.

NordLocker Cons

  • Limited storage in the free plan.
  • No custom branding options for business users.
  • Occasional syncing delays with cloud storage.

Recommended For:

Not Recommended For:

Frequently Asked Questions