pCloud Reviews
Read unbiased pCloud reviews from 42 verified users to learn if this is the best choice for you. pCloud is currently ranked #7 in the cloud storage industry with an average star rating of 3.1 and a sentiment score of 43%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Koofr | #1 | 86 | 4.5 | 67% | 41 | 11.9% |
| Internxt | #2 | 83 | 4.3 | 68% | 141 | 17.3% |
| Icedrive | #3 | 81 | 4.2 | 63% | 118 | 15.5% |
| Mega | #4 | 74 | 3.9 | 51% | 66 | 11.3% |
| Sync.com | #5 | 73 | 3.9 | 47% | 40 | 9.7% |
| IDrive | #6 | 67 | 3.5 | 38% | 38 | 8.4% |
| pCloud | #7 | 64 | 3.1 | 43% | 42 | 8.3% |
| Jottacloud | #8 | 54 | 2.6 | 30% | 39 | 6.5% |
| NordLocker | #9 | 47 | 2.6 | 5% | 40 | 5.1% |
| iCloud | #10 | 31 | 1.5 | -14% | 44 | 2.4% |
In the Cloud Storage industry, Koofr leads with the highest trust score of 86%, performing 52.5% above average, while Dropbox has the lowest trust score of 21%, 62.8% below the industry average. Internxt has the highest sentiment score of 68%, and Internxt has the most customer feedback with 141 reviews.
pCloud Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
pCloud Sentiment Overview
pCloud customers are most satisfied with Reliability (85%) and Security (80%), while being most critical of Performance (45%).
Reviews by Category
Positive Feedback
Perfect pauline and her support staff were great in dealing with an uncommon problem.
I am very satisfied with the investment i made in pcloud, both for the reliability and security of the service and for the after sales assistance.
I am very satisfied with the investment i made in pcloud, both for the reliability and security of the service and for the after sales assistance.
Negative Feedback
I tried with several devices using several connections, they all show a very poor webdav performance.
Most Recent pCloud Reviews
Positive Reviews
now, as my main cloud storage solution. About a year ago, I purchased pCloud Pass(word manager), which works like a charm. And over the Christmas...
Great Cloud Service with affordable price. What I love about their service is, they don't download all files to your computer. Only when you need...
Negative Reviews
really good customer service. I have recently been testing pCloud and found it to be working really well. The reason i am writing this review...
No help. Cannot login in to my account, codes are not being sent to my phone. Pcloud requested my info in previous review but no...
not working. It was incredibly frustrating to wait an unusually long time to upload files, only to be asked for an email for a confirmation...
The sentiment analysis above has highlighted customer feedback at scale. The pCloud review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Premium 500GB $49.99/annual Renews at $49.99/annual The Premium 500GB plan is ideal for individuals who need moderate storage space for personal or professional use. It offers advanced sharing and collaboration tools along with strong security features... Best For: This plan is best suited for individuals who need reliable storage for personal files, photos, and videos. It is also ideal for freelancers managing moderate amounts of data. No Free Trial pCloud offers a 10-day money-back guarantee for its plans. | Premium Plus 2TB $99.99/annual Renews at $99.99/annual The Premium Plus 2TB plan is designed for users who require more storage space for large files and advanced collaboration. It is suitable for both personal and professional use. Best For: This plan is ideal for users with high storage needs, such as photographers, videographers, and small businesses managing large amounts of data. No Free Trial pCloud offers a 10-day money-back guarantee for its plans. | Lifetime Premium 500GB $199.99/lifetime Renews at $0/lifetime The Lifetime Premium 500GB plan is a one-time payment option that provides long-term storage without recurring fees. It is perfect for users looking for cost-effective, long-term storage solutions. Best For: This plan is best for individuals who want a long-term storage solution without recurring payments, such as students or retirees. No Free Trial pCloud offers a 10-day money-back guarantee for its plans. | Lifetime Premium Plus 2TB $399.99/lifetime Renews at $0/lifetime The Lifetime Premium Plus 2TB plan is a one-time payment option for users who need extensive storage for large files and long-term use. It eliminates the need for recurring payments. Best For: This plan is perfect for professionals and businesses requiring extensive storage for long-term use, such as creative agencies and content creators. No Free Trial pCloud offers a 10-day money-back guarantee for its plans. |
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| Payment & Billing | Payment Methods: Credit Card PayPal Cryptocurrency Currencies: USD EUR GBP Billing Cycles: Annual Lifetime | Payment Methods: Credit Card PayPal Cryptocurrency Currencies: USD EUR GBP Billing Cycles: Annual Lifetime | Payment Methods: Credit Card PayPal Cryptocurrency Currencies: USD EUR GBP Billing Cycles: Lifetime | Payment Methods: Credit Card PayPal Cryptocurrency Currencies: USD EUR GBP Billing Cycles: Lifetime |
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The Premium 500GB plan is ideal for individuals who need moderate storage space for personal or professional use. It offers advanced sharing and collaboration tools along with strong security features...
What's Included
- 500GB of storage space
- 500GB of download link traffic
- Access to file versioning and recovery
- Cross-platform access (Windows, macOS, Linux, iOS, Android)
- File sharing and collaboration tools
- Built-in media player for audio and video files
- Automatic backup and synchronization
- TLS/SSL channel protection
What's Not Included
- pCloud Crypto for client-side encryption
- Extended file versioning beyond 30 days
- Priority customer support
- Unlimited shared link traffic
Hidden Costs
- Additional costs for pCloud Crypto
- Extra charges for extended file history beyond 30 days
Optional Add-ons
- pCloud Crypto for $3.99/month
- Extended file history for $39/year
Payment & Billing
Free Extra Features
- Built-in media player
- Automatic backup and sync
The Premium Plus 2TB plan is designed for users who require more storage space for large files and advanced collaboration. It is suitable for both personal and professional use.
What's Included
- 2TB of storage space
- 2TB of download link traffic
- Access to file versioning and recovery
- Cross-platform access (Windows, macOS, Linux, iOS, Android)
- File sharing and collaboration tools
- Built-in media player for audio and video files
- Automatic backup and synchronization
- TLS/SSL channel protection
What's Not Included
- pCloud Crypto for client-side encryption
- Extended file versioning beyond 30 days
- Priority customer support
- Unlimited shared link traffic
Hidden Costs
- Additional costs for pCloud Crypto
- Extra charges for extended file history beyond 30 days
Optional Add-ons
- pCloud Crypto for $3.99/month
- Extended file history for $39/year
Payment & Billing
Free Extra Features
- Built-in media player
- Automatic backup and sync
The Lifetime Premium 500GB plan is a one-time payment option that provides long-term storage without recurring fees. It is perfect for users looking for cost-effective, long-term storage solutions.
What's Included
- 500GB of storage space
- 500GB of download link traffic
- Access to file versioning and recovery
- Cross-platform access (Windows, macOS, Linux, iOS, Android)
- File sharing and collaboration tools
- Built-in media player for audio and video files
- Automatic backup and synchronization
- TLS/SSL channel protection
What's Not Included
- pCloud Crypto for client-side encryption
- Extended file versioning beyond 30 days
- Priority customer support
- Unlimited shared link traffic
Hidden Costs
- Additional costs for pCloud Crypto
- Extra charges for extended file history beyond 30 days
Optional Add-ons
- pCloud Crypto for $3.99/month
- Extended file history for $39/year
Payment & Billing
Free Extra Features
- Built-in media player
- Automatic backup and sync
The Lifetime Premium Plus 2TB plan is a one-time payment option for users who need extensive storage for large files and long-term use. It eliminates the need for recurring payments.
What's Included
- 2TB of storage space
- 2TB of download link traffic
- Access to file versioning and recovery
- Cross-platform access (Windows, macOS, Linux, iOS, Android)
- File sharing and collaboration tools
- Built-in media player for audio and video files
- Automatic backup and synchronization
- TLS/SSL channel protection
What's Not Included
- pCloud Crypto for client-side encryption
- Extended file versioning beyond 30 days
- Priority customer support
- Unlimited shared link traffic
Hidden Costs
- Additional costs for pCloud Crypto
- Extra charges for extended file history beyond 30 days
Optional Add-ons
- pCloud Crypto for $3.99/month
- Extended file history for $39/year
Payment & Billing
Free Extra Features
- Built-in media player
- Automatic backup and sync
pCloud is a solid choice for users seeking secure, long-term storage solutions. Its lifetime plans and robust encryption make it a standout option in the cloud storage market.
Premium 500GB Plan
Total Cost over 3 Years
Optional Add-ons
- pCloud Crypto for $3.99/month
- Extended file history for $39/year
Extra Costs not Included
- Additional costs for pCloud Crypto
- Extra charges for extended file history beyond 30 days
Feature Preferences
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
Google DriveBest Match
Google Drive is a widely used cloud storage platform offering seamless integration with other Google services like Docs, Sheets, and Gmail.
Dropbox
Dropbox is a popular cloud storage provider known for its intuitive interface and strong collaboration features.
OneDrive
OneDrive is Microsoft's cloud storage solution, offering deep integration with Office 365 and Windows devices.
Visit the pCloud website and click on the 'Sign Up' button.
Enter your email address, create a password, and choose a plan.
Verify your email address and start using the service.
Email verification emails sometimes go to spam folders.
Confusion about the differences between lifetime and annual plans.
Issues with payment processing for some international users.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
pCloud Pros
- Lifetime plans eliminate recurring subscription costs.
- Client-side encryption ensures maximum data security.
- Cross-platform compatibility for seamless access.
- User-friendly interface with built-in media playback.
pCloud Cons
- Additional costs for pCloud Crypto and extended file history.
- Limited customer support options for non-premium users.
- File versioning limited to 30 days without an upgrade.