SITE123 Reviews
Read unbiased SITE123 reviews from 67 verified users to discover if it's the best choice for you. SITE123 is currently ranked #4 in the website builders industry with an average star rating of 4.1 and sentiment score of 65%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Pagecloud | #1 | 94 | 4.6 | 95% | 44 | 13.0% |
| Wix | #2 | 82 | 4.3 | 62% | 1,595 | 19.2% |
| Ucraft | #3 | 81 | 4.1 | 69% | 39 | 10.3% |
| SITE123 | #4 | 81 | 4.1 | 65% | 67 | 10.2% |
| Webnode | #5 | 77 | 4.1 | 52% | 46 | 9.3% |
| Jimdo | #6 | 77 | 4.0 | 56% | 52 | 9.4% |
| Simvoly | #7 | 72 | 4.4 | 26% | 21 | 7.9% |
| Ghost | #8 | 72 | 3.6 | 54% | 13 | 8.3% |
| Duda | #9 | 65 | 3.2 | 46% | 33 | 7.1% |
| Carrd | #10 | 61 | 3.2 | 31% | 35 | 6.1% |
In the Website Builders industry, Pagecloud leads with the highest trust score of 94%, performing 70.6% above average, while Weebly has the lowest trust score of 14%, 74.6% below the industry average. Pagecloud has the highest sentiment score of 95%, and Wix has the most customer feedback with 1,595 reviews.
SITE123 Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
SITE123 Sentiment Overview
SITE123 customers are most satisfied with Support (85%) and Features (75%), while being most critical of .
Reviews by Category
Positive Feedback
I m so satisfied with the ease of i m so satisfied with the ease of creating the website and the efficient hour support when help is needed.
Quick support whenever you need very quick support whenever you need.
You deserve much more because of your quick support in the transaction when requesting something.
Negative Feedback
Most Recent SITE123 Reviews
Positive Reviews
Questions are answered in less than 2min when an issue occures. If there’s no built-in solution, I always get leads to follow to lake my...
Easiest way to have a website . These guys have a real easy way of making you get your own website in no time just...
Decent Builder with Potential, But Needs Improvement. The web builder is fast and offers a good functionality, and live web is fast up to standards....
Negative Reviews
They have great options and building…. They have great options and building tools but still they need to add more options like dropping down menu...
My issue is with their customer…. My issue is with their customer service, not that you can call it that. I have had absolutely shocking...
Poor customer service. never responded to messages, scheduled calls. nothing. I've had the premium account with them for about 20 days. trying to build a...
The sentiment analysis above has highlighted customer feedback at scale. The SITE123 review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
SITE123 is a website builder that has carved a niche in the market by offering a simple, user-friendly platform for building websites. Its competitive advantage lies in its intuitive drag-and-drop editor, pre-designed templates, and multilingual capabilities, making it accessible to users with no coding skills. The company leverages innovative technologies such as AI-assisted website creation to streamline the process and reduce the time required for setup.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free Plan $0/none Renews at $0/none The Free Plan allows users to create a basic website with SITE123's branding and limited storage. It is ideal for experimenting with the platform or creating simple personal websites. Best For: This plan is best suited for individuals who want to test the platform or create a simple, non-commercial website. It is also ideal for students or hobbyists. No Free Trial Not applicable for free plan. | Basic Plan $12.80/monthly Renews at $153.60/monthly The Basic Plan is designed for personal websites and small projects, offering essential features like custom domain connection and ad removal. Best For: This plan is ideal for individuals or small businesses looking to create a professional website without advertisements. It is also great for users who require a custom domain connection. No Free Trial 14-day money-back guarantee for annual plans. | Advanced Plan $19.80/monthly Renews at $237.60/monthly The Advanced Plan includes additional features such as multilingual support and increased storage, making it suitable for businesses targeting international audiences. Best For: This plan is best suited for businesses that require multilingual websites or need more storage and bandwidth for their operations. It is also ideal for users with growing traffic needs. No Free Trial 14-day money-back guarantee for annual plans. | Professional Plan $28.80/monthly Renews at $345.60/monthly The Professional Plan is tailored for e-commerce businesses and includes features like an online store, multiple payment gateways, and priority support. Best For: This plan is ideal for small to medium-sized e-commerce businesses that need an online store and advanced SEO tools. It is also suitable for users who require priority customer support. No Free Trial 14-day money-back guarantee for annual plans. |
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The Free Plan allows users to create a basic website with SITE123's branding and limited storage. It is ideal for experimenting with the platform or creating simple personal websites.
What's Included
- 500 MB storage
- 1 GB bandwidth
- SITE123 subdomain
- Free templates
- Basic SEO tools
- Responsive design
- Free hosting
- SSL certificate
What's Not Included
- Custom domain connection
- E-commerce functionality
- Advanced SEO tools
- Email accounts
Hidden Costs
- Upgrading to remove ads
- Custom domain not included
Payment & Billing
Free Extra Features
- Responsive design
- SSL certificate
The Basic Plan is designed for personal websites and small projects, offering essential features like custom domain connection and ad removal.
What's Included
- 10 GB storage
- 5 GB bandwidth
- Custom domain connection
- Ad-free experience
- Free hosting
- SSL certificate
- Basic SEO tools
- Responsive design
What's Not Included
- Advanced e-commerce tools
- Multiple language support
- Priority customer support
- Email accounts
Hidden Costs
- Domain renewal fees
- Additional storage upgrade
Payment & Billing
Free Extra Features
- SSL certificate
- Custom domain connection
The Advanced Plan includes additional features such as multilingual support and increased storage, making it suitable for businesses targeting international audiences.
What's Included
- 30 GB storage
- 15 GB bandwidth
- Custom domain connection
- Ad-free experience
- Multilingual support
- Free hosting
- SSL certificate
- Advanced SEO tools
What's Not Included
- Priority customer support
- Advanced e-commerce tools
- Email marketing tools
- Unlimited bandwidth
Hidden Costs
- Domain renewal fees
- Additional bandwidth upgrade
Payment & Billing
Free Extra Features
- Multilingual support
- SSL certificate
The Professional Plan is tailored for e-commerce businesses and includes features like an online store, multiple payment gateways, and priority support.
What's Included
- 90 GB storage
- 45 GB bandwidth
- Custom domain connection
- Priority support
- Online store
- Free hosting
- SSL certificate
- Advanced SEO tools
What's Not Included
- Unlimited products in store
- Advanced analytics
- Custom integrations
- API access
Hidden Costs
- Transaction fees for online store
- Email marketing tools
Payment & Billing
Free Extra Features
- Online store setup
- Priority support
SITE123 is a solid choice for users who prioritize simplicity and affordability. It is best suited for creating small to medium-scale websites with essential features and multilingual capabilities.
Basic Plan Plan
Total Cost over 3 Years
Optional Add-ons
- Additional storage
- Premium templates
Extra Costs not Included
- Domain renewal fees
- Additional storage upgrade
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Competitor Rankings
WixBest Match
Wix is a leading website builder known for its extensive customization options and app marketplace. It caters to users with varying levels of technical expertise.
Squarespace
Squarespace is renowned for its sleek, professional templates and robust e-commerce tools, making it a favorite among creatives and small businesses.
Weebly
Weebly is a straightforward website builder with strong e-commerce capabilities, making it a popular choice for small businesses.
Visit the SITE123 website.
Click on 'Start Here' and enter basic details.
Choose a template and begin customizing.
Limited template customization options.
Difficulty connecting third-party integrations.
Understanding e-commerce setup for first-time users.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
SITE123 is a reliable and user-friendly website builder that caters primarily to individuals and small businesses. Its standout features include multilingual support, free hosting, and SSL certificates, making it a cost-effective solution. However, it may not be suitable for users seeking advanced customization or enterprise-level functionality.
SITE123 Pros
- User-friendly interface with no coding required.
- Multilingual support included in higher-tier plans.
- Free hosting and SSL certificates included in all plans.
- Affordable pricing with no hidden setup costs.
SITE123 Cons
- Limited customization options compared to competitors.
- E-commerce features are basic and may not suit larger businesses.
- SITE123 branding is prominent in the free plan.
Recommended For:
SITE123 is ideal for beginners, small businesses, and individuals who need a simple, professional website quickly. It is also a great choice for those targeting international audiences with multilingual websites.
Not Recommended For:
SITE123 is not recommended for large enterprises or users seeking advanced design flexibility. It may also not be suitable for developers who need complete control over the website’s backend.
SITE123 is a solid choice for users who prioritize simplicity and affordability. It is best suited for creating small to medium-scale websites with essential features and multilingual capabilities.