Toptal Reviews
Read unbiased Toptal reviews from 50 verified users to discover if it's the best choice for you. Toptal is currently ranked #1 in the freelance platforms industry with an average star rating of 4.4 and sentiment score of 69%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Freelancer.com | #1 | 84 | 4.5 | 64% | 592 | 26.8% |
| Toptal | #2 | 84 | 4.4 | 69% | 50 | 22.3% |
| FlexJobs | #3 | 75 | 4.2 | 45% | 398 | 21.2% |
| Fiverr | #4 | 72 | 3.7 | 50% | 2,197 | 35.8% |
| Guru.com | #5 | 34 | 1.8 | -16% | 38 | 1.1% |
| Upwork | #6 | 25 | 1.2 | -25% | 79 | -2.0% |
| PeoplePerHour | #7 | 19 | 1.1 | -40% | 36 | -5.2% |
In the Freelance Platforms industry, Toptal leads with the highest trust score of 84%, performing 49.6% above average, while PeoplePerHour has the lowest trust score of 19%, 66.2% below the industry average. Toptal has the highest sentiment score of 69%, and Fiverr has the most customer feedback with 2,197 reviews.
Toptal Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Toptal Sentiment Overview
Reviews by Category
Positive Feedback
Negative Feedback
Most Recent Toptal Reviews
Positive Reviews
Direct source to our development and design needs. . Pedro and Andre were there step by step. . Pricing was fair and transparent. They never...
Exceptional Talent and High-Quality Results. We’ve had a fantastic experience using Toptal to find the right talent for our projects. The platform made it easy...
Toptal has the best of the top 3%…. Toptal has the best of the top 3% premium professionals in the world. I am happy I...
Negative Reviews
I tried to log in on google and…. I tried to log in on google and linkedin and it simply saying there isn't any account...
never thought id waste so much time with such a professional looking company i Now know i have to do more research before working with...
Never trust a company that ask for your CC before doing anything! . Never trust a company that ask you to: Give your CC before...
The sentiment analysis above has highlighted customer feedback at scale. The Toptal review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Toptal is a global platform connecting companies with top-tier freelance talent in software development, design, finance, product management, and project management. Known for its rigorous screening process, Toptal ensures that only the top 3% of applicants are accepted, providing businesses with access to highly skilled professionals. The company leverages advanced matching algorithms and personalized service to connect clients with freelancers who best fit their needs.
Industries
Target Audience
Unique Selling Points
| Plan Details | Hourly Engagement $60-150/hourly Renews at $Varies/hourly Pay for freelance talent on an hourly basis, ideal for short-term or flexible projects. This plan allows businesses to scale their workforce up or down as needed. Best For: This plan is best suited for businesses with short-term or irregular project needs. It is ideal for those who require flexibility in scaling their workforce. Free Trial Full refund available during the trial period if the freelancer does not meet expectations. | Part-Time Engagement $1000-3000/weekly Renews at $Varies/weekly Hire top freelancers for part-time engagements, typically 20 hours per week. This plan is ideal for businesses that need consistent but limited support. Best For: This plan is ideal for businesses that require consistent support but do not need full-time engagement. It works well for ongoing projects with predictable workloads. Free Trial Full refund available during the trial period if the freelancer does not meet expectations. | Full-Time Engagement $2000-6000/weekly Renews at $Varies/weekly Hire freelancers for full-time work, typically 40 hours per week. This plan is designed for businesses that need dedicated, long-term support. Best For: This plan is best suited for companies with long-term projects requiring dedicated and consistent support. It is ideal for businesses looking to integrate freelancers as part of their core team. Free Trial Full refund available during the trial period if the freelancer does not meet expectations. |
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| Payment & Billing | Payment Methods: Credit Card Bank Transfer PayPal Currencies: USD EUR GBP Billing Cycles: Hourly Weekly | Payment Methods: Credit Card Bank Transfer PayPal Currencies: USD EUR GBP Billing Cycles: Weekly Monthly | Payment Methods: Credit Card Bank Transfer PayPal Currencies: USD EUR GBP Billing Cycles: Weekly Monthly |
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Pay for freelance talent on an hourly basis, ideal for short-term or flexible projects. This plan allows businesses to scale their workforce up or down as needed.
What's Included
- Access to top 3% of freelancers
- Dedicated account manager
- Custom matching process
- Flexible hourly billing
- Risk-free trial period
- No long-term contracts
- Project management support
- Global talent pool
What's Not Included
- Long-term discounts
- Full-time employee benefits
- On-site support
- Training for freelancers
Hidden Costs
- Currency conversion fees for non-USD payments
- Additional fees for urgent project needs
Payment & Billing
Free Extra Features
- Risk-free trial period
- Dedicated account manager
Hire top freelancers for part-time engagements, typically 20 hours per week. This plan is ideal for businesses that need consistent but limited support.
What's Included
- 20 hours of freelancer work per week
- Custom talent matching
- Dedicated account manager
- Risk-free trial
- Project management tools
- Global talent pool
- Flexible contract terms
- High-quality output
What's Not Included
- Full-time availability
- On-site support
- Employee benefits
- Long-term discounts
Hidden Costs
- Additional fees for weekend work
- Currency conversion fees
Payment & Billing
Free Extra Features
- Risk-free trial period
- Dedicated account manager
Hire freelancers for full-time work, typically 40 hours per week. This plan is designed for businesses that need dedicated, long-term support.
What's Included
- 40 hours of freelancer work per week
- Custom talent matching
- Dedicated account manager
- Risk-free trial
- Project management tools
- Flexible contract terms
- Global talent pool
- High-quality output
What's Not Included
- On-site support
- Employee benefits
- Training costs
- Long-term discounts
Hidden Costs
- Overtime fees
- Currency conversion fees
Payment & Billing
Free Extra Features
- Risk-free trial period
- Dedicated account manager
Toptal is a great choice for businesses that prioritize quality and need access to highly skilled freelancers for critical projects. While the costs are higher, the value provided by the platform’s rigorous vetting and matching process justifies the investment.
Hourly Engagement Plan
Total Cost over 3 Years
Optional Add-ons
- Priority matching service
- Additional project management support
Extra Costs not Included
- Currency conversion fees for non-USD payments
- Additional fees for urgent project needs
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
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Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Competitor Rankings
UpworkBest Match
Upwork is a popular freelance platform offering a wide range of talent across various industries. It provides an open marketplace where clients can browse freelancers and post job listings.
Fiverr
Fiverr is a freelance platform specializing in quick, affordable services for small tasks and projects. It operates on a gig-based model, making it easy for clients to find freelancers for specific needs.
Freelancer.com
Freelancer.com is a global platform connecting businesses with freelancers for a wide range of projects. It offers competitive bidding, allowing clients to choose freelancers based on price and reviews.
Create an account on Toptal's website.
Provide details about your project and talent requirements.
Work with a Toptal representative to match with a freelancer.
Delays in providing project details can slow down the matching process.
The vetting process for clients may require additional documentation.
Finding freelancers for niche skills can take longer than expected.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Toptal is an excellent platform for businesses seeking top-tier freelance talent for specialized and complex projects. Its rigorous vetting process ensures high-quality results, making it a reliable choice for critical tasks. However, its premium pricing may not suit all budgets.
Toptal Pros
- Access to the top 3% of freelance talent.
- Risk-free trial period for evaluating freelancers.
- Personalized matching process saves time and ensures a good fit.
- Dedicated account managers provide excellent support.
Toptal Cons
- Higher costs compared to other freelance platforms.
- Limited availability of certain niche skills.
- Time-consuming vetting process for both freelancers and clients.
Recommended For:
Toptal is ideal for startups, large enterprises, and businesses with critical projects requiring highly skilled professionals. It is particularly well-suited for those who value quality over cost.
Not Recommended For:
Toptal is not recommended for small businesses with tight budgets or those seeking freelancers for simple, low-cost tasks. It is also less suitable for clients who prefer browsing freelancers directly without a vetting process.
Toptal is a great choice for businesses that prioritize quality and need access to highly skilled freelancers for critical projects. While the costs are higher, the value provided by the platform’s rigorous vetting and matching process justifies the investment.