Vercel Reviews

Read unbiased Vercel reviews from 20 verified users to discover if it's the best choice for you. Vercel is currently ranked #2 in the cloud hosting industry with an average star rating of 3.5 and sentiment score of 45%. Keep reading to learn more.

Vercel logo
Vercel
Vercel provides developers with a powerful platform to deploy and scale web applications effortlessly. Its robust features, including edge network optimizations and seamless integrations, make it ideal for businesses looking to enhance their digital presence.
Founded
2015
Location
San Francisco, United States
Industries
Cloud Hosting, Nextjs, PaaS, Web Deployments
Social Links
TrustScore
69
Good TrustScore (out of 0 to 100)
Industry Rank
#2
#2 out of 8 companies in this industry
Industry Standing
87.5%
Market leader
Sentiment Score
45%
Customer overall sentiment score
Average Rating
3.5
Star rating out of 5
Total Reviews
20
Last updated: 2025-01-24 00:40:15
Industry Comparison - Cloud Hosting
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
DigitalOcean#1854.662%353
39.4%
Vercel#2693.545%20
15.9%
Railway#3683.544%95
19.6%
Vultr#4643.433%58
15.7%
Render#5512.614%17
8.5%
Linode#6351.9-12%14
2.0%
Heroku#7291.5-19%37
1.0%
Netlify#8291.8-28%13
-0.5%
Hetzner#9261.6-35%20
-1.7%

In the Cloud Hosting industry, DigitalOcean leads with the highest trust score of 85%, performing 67.8% above average, while Hetzner has the lowest trust score of 26%, 48.7% below the industry average. DigitalOcean has the highest sentiment score of 62%, and DigitalOcean has the most customer feedback with 353 reviews.

Industry Average Rating
2.7
Industry Average Sentiment
12%
Industry Total Reviews
627

Vercel Trust Score

0
out of 100
Rating Score (40% weighted)3.5 / 5
Sentiment Score (60% weighted)45%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

Vercel Sentiment Overview

Total Reviews
20
Positive
13%
3 reviews
Neutral
88%
18 reviews
Negative
0%
0 reviews
Vercel Customer Reviews

Vercel customers are most satisfied with Support (88%), while being most critical of .

Reviews by Category

Positive Feedback

Support

Especially for me, have good experience with communication with the support team.

Support

Now i am excited to start using the platform, especially knowing that support is there to help quickly if i am to have any difficulties.

Negative Feedback

Most Recent Vercel Reviews

Positive Reviews

Quick to correct issues. I'd heard many great things about Vercel as being the go-to platform for hosting Next. Js projects. It's been recommended both...

Yasen Vasilev

I use Vercel for multiple professional…. I use Vercel for multiple professional and hobby apps and the quality of service is unmatched. They constantly innovate...

Aleks

Negative Reviews

Most expensive frontend hosting. At the first sight the experience was good, setup was frictionless. But once setup they hooked you. My teammates wantet to...

alexander grossmann

Was going to take my clients there and myself. Nope. Don't even bother with the v0. dev it's not integrated and the trial won't tell...

Erik

Vercel is the worst platform for long-time projects . I had my project up and running a year ago, but when I wanted to fix...

Vadym Hasdfa

The sentiment analysis above has highlighted customer feedback at scale. The Vercel review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Vercel is a platform for frontend developers, offering a seamless experience for deploying web applications with a focus on performance and scalability. It is recognized for its serverless architecture and innovative edge computing solutions, which enable faster load times and improved user experiences. Vercel’s unique capabilities, such as its integration with Next.js and automated workflows, make it a standout choice in the modern web development ecosystem.

Industries

Cloud Hosting
Nextjs
PaaS
Web Deployments

Target Audience

Frontend developers
Small to medium-sized businesses
Enterprise-level organizations with high traffic demands

Unique Selling Points

Seamless integration with popular frameworks like Next.js, React, and Vue.js for optimized development workflows.
Automated deployments and serverless architecture that reduce operational overhead for developers.
Global edge network for fast content delivery and reduced latency, ensuring superior user experiences.
Pricing Plans
Hobby
$0/monthly
Renews at $0/monthly
No Trial
Not applicable for free plans.

The Hobby plan is designed for individual developers and small projects, offering essential features to get started with deploying web applications. It provides a cost-free entry point for experimenti...

Best For:
The Hobby plan is ideal for individual developers, students, or small projects that do not require advanced features or high traffic capacity. It is perfect for those experimenting with web development or testing out Vercel's platform.

What's Included

  • Unlimited personal projects
  • Deployments on Vercel's global edge network
  • Built-in SSL certificates for secure connections
  • Automatic Git integration for seamless deployments
  • Basic analytics for monitoring application performance
  • Support for static site generation
  • Serverless function execution with limited quotas
  • Next.js features like image optimization

What's Not Included

  • Custom team collaboration features
  • Advanced analytics and monitoring
  • 24/7 customer support
  • Higher serverless function limits

Hidden Costs

  • Custom domain registration fees
  • Additional storage or bandwidth usage

Payment & Billing

Payment Methods:
N/A - Free Plan
Currencies:
N/A - Free Plan
Billing Cycles:
N/A - Free Plan

Free Extra Features

  • Built-in SSL certificates
  • Git-based deployment automation
Pro
$20/monthly
Renews at $20/monthly
No Trial
Refunds are not available for monthly billing; annual plans may qualify for partial refunds under specific conditions.

The Pro plan is tailored for professional developers and small teams, offering enhanced features for scaling and collaboration. It includes advanced analytics and higher limits for serverless function...

Best For:
The Pro plan is best suited for freelancers, small development teams, and businesses that require advanced analytics and higher performance limits. It is ideal for scaling projects with moderate traffic.

What's Included

  • Unlimited team members
  • Advanced analytics and insights
  • Higher serverless function limits
  • Custom domains with automatic HTTPS
  • Priority email support
  • Environment variables for staging and production
  • Preview deployment URLs for collaboration
  • Role-based access control

What's Not Included

  • Enterprise-grade SLA
  • Custom edge configurations
  • Dedicated support
  • Unlimited bandwidth

Hidden Costs

  • Additional bandwidth charges
  • Custom domain registration fees

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Preview URLs for collaboration
  • Environment variable management
Enterprise
$Custom/annual
Renews at $Custom/annual
No Trial
Refund policies are based on custom agreements and contractual terms.

The Enterprise plan is designed for large organizations with high traffic demands, offering custom solutions, dedicated support, and robust security features. It provides the highest level of scalabil...

Best For:
The Enterprise plan is ideal for large-scale businesses, e-commerce platforms, and organizations with high traffic and custom requirements. It is perfect for companies prioritizing uptime, security, and dedicated support.

What's Included

  • Dedicated account manager
  • Custom SLA with uptime guarantees
  • Unlimited bandwidth
  • Advanced security features
  • Custom edge configurations
  • Dedicated support team
  • Enterprise-level analytics
  • Integration with internal systems

What's Not Included

  • Fixed pricing (custom pricing applies)
  • DIY setup (requires consultation)
  • Limited support (dedicated support only)
  • No free trial

Hidden Costs

  • Custom implementation costs
  • Additional consulting fees

Payment & Billing

Payment Methods:
Bank Transfer
Credit Card
Currencies:
USD
EUR
Billing Cycles:
Annual

Free Extra Features

  • Custom SLA agreements
  • Dedicated support team

Vercel is highly recommended for developers and businesses seeking a reliable, high-performance platform for deploying web applications. Its innovative features and ease of use make it a valuable tool for modern web development.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Pro Plan

Monthly Cost$20/month

Total Cost over 3 Years

Year 1$240
Year 2$240
Year 3$240
Total after Year 1
$240
Total after Year 2
$480
Total after Year 3
$720

Optional Add-ons

  • Additional bandwidth
  • Custom domain costs

Extra Costs not Included

  • Additional bandwidth charges
  • Custom domain registration fees
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
Vercel Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Netlify
Best Match

Netlify is a popular platform for deploying static websites and serverless functions, offering features like continuous deployment and global CDN.

Match Score: 0%
Netlify has a free tier similar to Vercel's Hobby plan but offers fewer advanced features in its higher-tier plans.
Key Differences: Netlify focuses heavily on static site generation and JAMstack architecture, whereas Vercel provides deeper integration with Next.js and dynamic serverless capabilities.
When to Choose: Choose Netlify if your primary focus is on static site generation and you need features like form handling out of the box.
When Not to Choose: Avoid Netlify if you require advanced support for dynamic content or deep integration with Next.js.
AWS Amplify

AWS Amplify is a comprehensive platform for building and deploying full-stack web and mobile applications, with robust backend integration.

Match Score: 0%
AWS Amplify has a pay-as-you-go pricing model, which can be cost-effective for small-scale projects but expensive for high traffic.
Key Differences: AWS Amplify offers powerful backend services like databases and authentication, while Vercel specializes in frontend deployment and edge computing.
When to Choose: Choose AWS Amplify if you need robust backend services alongside frontend deployment.
When Not to Choose: Avoid AWS Amplify if you are focused solely on frontend deployment and need simple, fast workflows.
Cloudflare Pages

Cloudflare Pages is a static site hosting platform integrated with Cloudflare's global CDN and security features.

Match Score: 0%
Cloudflare Pages offers competitive pricing, with a free tier that includes generous limits for static sites.
Key Differences: Cloudflare Pages is optimized for static content delivery, while Vercel supports both static and dynamic content with serverless functions.
When to Choose: Choose Cloudflare Pages if you need a cost-effective solution for static site hosting with top-tier security.
When Not to Choose: Avoid Cloudflare Pages if your project requires dynamic serverless functions or advanced framework integrations.
User Feedback

Common Praise

Users appreciate the seamless integration with Next.js, which simplifies the development process.
The global edge network is highly praised for its speed and reliability, ensuring fast load times.
Developers value the automated deployment process, which reduces time spent on manual tasks.

Common Complaints

Some users find the pricing for higher-tier plans to be expensive for small businesses.
Limited serverless function quotas on lower-tier plans can be restrictive for larger projects.
The lack of phone support is a concern for some users who prefer real-time assistance.

Success Stories

A leading e-commerce platform reduced page load times by 40% using Vercel's edge network.
A media company scaled its web application to handle millions of users during a major event, thanks to Vercel's serverless architecture.
A startup achieved faster time-to-market by leveraging Vercel's automated deployment and preview features.

Potential Deal Breakers

High costs for enterprise-level features can deter smaller organizations.
Limited customization options in lower-tier plans may not meet advanced needs.
Serverless function quotas can be a bottleneck for resource-intensive applications.
Final Verdict

Vercel is a powerful platform for developers seeking to deploy and scale web applications with minimal effort. Its focus on performance, scalability, and seamless integrations makes it a top choice for modern web development. While its pricing can be a concern for smaller teams, the value it delivers in terms of speed and reliability is unmatched.

Vercel Pros

  • Seamless integration with popular frameworks like Next.js.
  • Global edge network ensures fast and reliable content delivery.
  • Automated workflows reduce time spent on deployments.
  • Advanced analytics provide valuable insights into application performance.

Vercel Cons

  • Higher-tier plans can be expensive for small businesses.
  • Serverless function quotas may be restrictive for resource-intensive projects.
  • Lack of phone support may be inconvenient for some users.

Recommended For:

Vercel is ideal for developers and businesses aiming to deliver high-performance web applications. It is particularly suited for those using frameworks like Next.js and requiring global scalability.

Not Recommended For:

Vercel may not be suitable for businesses with extremely tight budgets or those requiring extensive backend services. It is also less ideal for projects that do not prioritize frontend performance.

Vercel is highly recommended for developers and businesses seeking a reliable, high-performance platform for deploying web applications. Its innovative features and ease of use make it a valuable tool for modern web development.

Frequently Asked Questions