Volusion Reviews
Read unbiased Volusion reviews from 38 verified users to learn if this is the best choice for you. Volusion is currently ranked #10 in the ecommerce industry with an average star rating of 1.2 and a sentiment score of -2%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Square | #1 | 82 | 4.3 | 61% | 458 | 21.0% |
| Magento | #2 | 73 | 3.6 | 56% | 22 | 12.7% |
| Ecwid | #3 | 72 | 3.5 | 56% | 37 | 12.7% |
| OpenCart | #4 | 66 | 3.6 | 35% | 41 | 10.7% |
| Big Cartel | #5 | 56 | 2.7 | 32% | 43 | 8.1% |
| PrestaShop | #6 | 51 | 2.5 | 20% | 33 | 6.2% |
| 3dcart | #7 | 46 | 2.1 | 17% | 39 | 5.1% |
| Stripe | #8 | 39 | 2.1 | -7% | 517 | 9.3% |
| WooCommerce | #9 | 37 | 2.3 | -21% | 38 | 1.7% |
| Volusion | #10 | 31 | 1.2 | -2% | 38 | 0.7% |
In the Ecommerce industry, Square leads with the highest trust score of 82%, performing 78.0% above average, while Shopify E-Commerce has the lowest trust score of 17%, 63.1% below the industry average. Square has the highest sentiment score of 61%, and PayPal has the most customer feedback with 1,001 reviews.
Volusion Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Volusion Sentiment Overview
Volusion customers are most satisfied with Support (85%) and Security (85%), while being most critical of Features (45%).
Reviews by Category
Positive Feedback
Myvolusion has zero customer support myvolusion has zero customer support.
Needed to give answers to security questions so a merchant happiness expert can assist me.
Every single time i have to do a password reset, their prompts and system process does not work and i have to ask for customer support.
Negative Feedback
The worst for seo there are many technical limitations to the seo features of volusion.
Most Recent Volusion Reviews
Positive Reviews
Negative Reviews
I'm being deceived. I have never come across a company that is so suspicious of fraud. I invested a lot of money in the company,...
Honestly I’ve never come across such a…. Honestly I’ve never come across such a sketchy company like Digital Volusion. I was told I’d be making...
I’m so lucky I left them and went to Shopify. They are actual crooks. I nearly lost my business because of them. Stay FAR away....
The sentiment analysis above has highlighted customer feedback at scale. The Volusion review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Personal $35/monthly Renews at $35/monthly The Personal plan is ideal for small businesses or entrepreneurs starting out with ecommerce. It provides essential tools to set up and manage a basic online store. Best For: This plan is best suited for small businesses or hobbyists looking to establish an online presence without needing advanced features. It is designed for users with minimal technical expertise. No Free Trial 14-day money-back guarantee on subscription fees. | Professional $79/monthly Renews at $79/monthly The Professional plan offers advanced features for growing businesses looking to scale their online store. It includes enhanced analytics and marketing tools. Best For: This plan is ideal for growing businesses that need advanced analytics and marketing tools to optimize their operations. It is suitable for users with some technical knowledge. No Free Trial 14-day money-back guarantee on subscription fees. | Business $299/monthly Renews at $299/monthly The Business plan is tailored for established businesses looking for a robust ecommerce solution with unlimited products and advanced tools. Best For: This plan is best suited for established businesses or enterprises that require advanced ecommerce features and dedicated support. It is designed for users with technical expertise. No Free Trial 14-day money-back guarantee on subscription fees. |
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| Payment & Billing | Payment Methods: Credit card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual |
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The Personal plan is ideal for small businesses or entrepreneurs starting out with ecommerce. It provides essential tools to set up and manage a basic online store.
What's Included
- Up to 100 products
- Online support
- Secure checkout
- Customizable themes
- Built-in SEO tools
- Mobile-responsive design
- Social media integration
- Product search functionality
What's Not Included
- Advanced reporting tools
- Priority support
- API access
- Unlimited products
Hidden Costs
- Credit card processing fees
- Optional third-party app integrations
Optional Add-ons
- SSL certificate
- Additional storage
Payment & Billing
Free Extra Features
- Free SSL certificate for the first year
- Access to community forums
The Professional plan offers advanced features for growing businesses looking to scale their online store. It includes enhanced analytics and marketing tools.
What's Included
- Up to 5,000 products
- Priority support
- Abandoned cart reports
- Advanced analytics
- API access
- Customizable themes
- Mobile-responsive design
- Social media integration
What's Not Included
- Unlimited products
- Dedicated account manager
- Custom SSL certificate
- Advanced SEO tools
Hidden Costs
- Credit card processing fees
- Third-party app integrations
Optional Add-ons
- Custom SSL certificate
- Additional storage
Payment & Billing
Free Extra Features
- Free onboarding session
- Access to priority support
The Business plan is tailored for established businesses looking for a robust ecommerce solution with unlimited products and advanced tools.
What's Included
- Unlimited products
- Dedicated account manager
- Advanced SEO tools
- Custom SSL certificate
- API access
- Priority support
- Abandoned cart recovery
- Advanced analytics
What's Not Included
- Custom enterprise solutions
- Third-party app fees
- Optional marketing services
- Custom development support
Hidden Costs
- Credit card processing fees
- Optional third-party integrations
Optional Add-ons
- Custom development services
- Marketing consultancy
Payment & Billing
Free Extra Features
- Dedicated account manager
- Free SSL certificate
Volusion is a great choice for small to medium-sized businesses looking for an affordable and straightforward ecommerce platform. However, businesses requiring advanced features or extensive customization may need to explore other options.
Personal Plan
Total Cost over 3 Years
Optional Add-ons
- SSL certificate
- Additional storage
Extra Costs not Included
- Credit card processing fees
- Optional third-party app integrations
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
ShopifyBest Match
Shopify is one of the leading ecommerce platforms, offering a wide range of features and integrations for businesses of all sizes.
BigCommerce
BigCommerce is a robust ecommerce platform known for its scalability and extensive feature set.
Wix eCommerce
Wix eCommerce is a website builder with ecommerce capabilities, ideal for small businesses and creatives.
Visit the Volusion website and choose a pricing plan.
Create an account by providing basic business details.
Set up your store by customizing themes and adding products.
Understanding the limitations of each pricing plan.
Difficulty in integrating third-party apps.
Limited customer support availability during setup.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Volusion Pros
- No transaction fees on any plan.
- Built-in SEO and marketing tools.
- User-friendly interface suitable for non-technical users.
- Mobile-responsive design included in all plans.
Volusion Cons
- Limited customization options compared to competitors.
- No free trial is available.
- Higher-tier plans can be costly for small businesses.