WooCommerce Reviews
Read unbiased WooCommerce reviews from 38 verified users to learn if this is the best choice for you. WooCommerce is currently ranked #9 in the ecommerce industry with an average star rating of 2.3 and a sentiment score of -21%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Square | #1 | 82 | 4.3 | 61% | 458 | 21.0% |
| Magento | #2 | 73 | 3.6 | 56% | 22 | 12.7% |
| Ecwid | #3 | 72 | 3.5 | 56% | 37 | 12.7% |
| OpenCart | #4 | 66 | 3.6 | 35% | 41 | 10.7% |
| Big Cartel | #5 | 56 | 2.7 | 32% | 43 | 8.1% |
| PrestaShop | #6 | 51 | 2.5 | 20% | 33 | 6.2% |
| 3dcart | #7 | 46 | 2.1 | 17% | 39 | 5.1% |
| Stripe | #8 | 39 | 2.1 | -7% | 517 | 9.3% |
| WooCommerce | #9 | 37 | 2.3 | -21% | 38 | 1.7% |
| Volusion | #10 | 31 | 1.2 | -2% | 38 | 0.7% |
In the Ecommerce industry, Square leads with the highest trust score of 82%, performing 78.0% above average, while Shopify E-Commerce has the lowest trust score of 17%, 63.1% below the industry average. Square has the highest sentiment score of 61%, and PayPal has the most customer feedback with 1,001 reviews.
WooCommerce Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
WooCommerce Sentiment Overview
WooCommerce customers are most satisfied with Support (88%), while being most critical of Support (50%).
Reviews by Category
Positive Feedback
The plugin is designed to get you to buy more and even the support staff their answers are to buy extensions which usually cost or more.
Their support is very slow their support is very slow it takes them days to answer.
Negative Feedback
But do not refund and never answer their support proper scammers stay away from those liars and scammers.
Woocommerce are scam friendly platform woocommerce are scam friendly platform with no customer support.
It s furstraring there s no real support or anyway to contact them.
Most Recent WooCommerce Reviews
Positive Reviews
No idea why there are bad reviews for…. No idea why there are bad reviews for woocommerce. It's been great for our business. We use...
It's a perfectly fine e-commerce solution, and the best one out there for WordPress. All these reviews claiming that WooCommerce is a scam platform are...
Negative Reviews
Woopayment review scammer. Woopayment is the worst platform ever, i have migrated my stores on this platform during Q4. I made many sales but after...
Beware of WooPayments: Lack of Transparency and Misleading Promises. This review is specifically about WooPayments, the payment service offered under WooCommerce. Currently, they are holding...
Another scam supporting fly by night…. Another scam supporting fly by night company! ! No way to get hold of them, just as bad in...
The sentiment analysis above has highlighted customer feedback at scale. The WooCommerce review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | WooCommerce Core (Free) $0/one-time Renews at $0/one-time The free WooCommerce Core plan provides all the essential tools to set up and run an online store. It is ideal for small businesses and entrepreneurs starting their eCommerce journey. Best For: This plan is best suited for small businesses or individuals who want to start an online store with minimal upfront costs. It is also ideal for developers who prefer to build custom solutions. No Free Trial N/A (Free product) | WooCommerce Payments $0 (transaction fees apply)/per transaction Renews at $0 (transaction fees apply)/per transaction WooCommerce Payments simplifies payment processing by integrating directly with your WooCommerce store. It eliminates the need for third-party payment gateways and offers a seamless checkout experienc... Best For: This plan is best suited for small to medium-sized businesses looking for a seamless and integrated payment solution. It is particularly beneficial for businesses that want to avoid the complexity of third-party payment gateways. No Free Trial N/A (Transaction-based pricing) |
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| Payment & Billing | Payment Methods: N/A Currencies: N/A Billing Cycles: N/A | Payment Methods: Credit Cards Apple Pay Google Pay Currencies: USD EUR GBP Billing Cycles: Per transaction |
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The free WooCommerce Core plan provides all the essential tools to set up and run an online store. It is ideal for small businesses and entrepreneurs starting their eCommerce journey.
What's Included
- Unlimited products and categories
- Basic shipping and tax options
- Integration with WordPress themes
- Payment gateway support (PayPal, Stripe, etc.)
- Basic reporting and analytics
- Mobile-friendly design
- Open-source code for customization
- Community support
What's Not Included
- Premium support
- Advanced reporting features
- Marketing tools
- Subscription management
Hidden Costs
- Hosting fees
- Premium plugin purchases
Optional Add-ons
- Premium themes
- Premium plugins
Payment & Billing
Free Extra Features
- Access to community forums
- Regular updates and security patches
WooCommerce Payments simplifies payment processing by integrating directly with your WooCommerce store. It eliminates the need for third-party payment gateways and offers a seamless checkout experienc...
What's Included
- Integrated payment gateway
- Support for major credit cards and digital wallets
- Real-time payment tracking
- Automatic deposits to your bank account
- Support for multiple currencies
- Fraud prevention tools
- Dispute management
- Detailed transaction reporting
What's Not Included
- Custom payment gateway options
- Advanced fraud detection
- Offline payment methods
- Subscription management features
Hidden Costs
- Transaction fees (2.9% + $0.30)
- Currency conversion fees
Optional Add-ons
- Premium fraud detection tools
Payment & Billing
Free Extra Features
- No monthly subscription fees
- Access to WooCommerce dashboard for payment management
WooCommerce is an excellent choice for businesses that value flexibility and control over their eCommerce platform. However, users should be prepared for additional costs and a learning curve, especially for advanced customization.
WooCommerce Payments Plan
Total Cost over 3 Years
Optional Add-ons
- Premium fraud detection tools
Extra Costs not Included
- Transaction fees (2.9% + $0.30)
- Currency conversion fees
Feature Preferences
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
ShopifyBest Match
Shopify is a leading eCommerce platform known for its ease of use and all-in-one solution for online store creation.
BigCommerce
BigCommerce is a robust eCommerce platform offering scalability and built-in features for growing businesses.
Magento
Magento is an enterprise-level eCommerce platform known for its scalability and advanced features.
Install WordPress on your hosting provider.
Download and activate the WooCommerce plugin.
Follow the setup wizard to configure your store settings.
Choosing the right hosting provider.
Understanding plugin compatibility.
Configuring payment gateways and shipping options.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
WooCommerce Pros
- Highly customizable and scalable.
- Free core platform with extensive plugin support.
- Seamless integration with WordPress.
- Open-source nature allows for complete control.
WooCommerce Cons
- Requires technical knowledge for advanced customization.
- Additional costs for hosting and premium features.
- Limited direct support for the free version.