Woopra Reviews
Read unbiased Woopra reviews from 6 verified users to discover if it's the best choice for you. Woopra is currently ranked #1 in the web analytics industry with an average star rating of 5.0 and sentiment score of 78%. Keep reading to learn more.
Woopra
Woopra enables businesses to understand customer behavior in real time, empowering them to make data-driven decisions. It is widely used for improving customer retention, optimizing marketing campaigns, and enhancing product experiences.
Founded
2012
Location
San Francisco, United States
Industries
E-commerce, SaaS, Web Analytics, User Testing
TrustScore
93
Exceptional TrustScore (out of 0 to 100)
Industry Rank
#1
#1 out of 9 companies in this industry
Industry Standing
100.0%
Industry leader
Sentiment Score
78%
Customer overall sentiment score
Average Rating
5.0
Star rating out of 5
Total Reviews
6
Last updated: 2025-01-27 13:12:28
Industry Comparison - Web Analytics
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Woopra | #1 | 93 | 5.0 | 78% | 6 | 16.8% |
| Clicky | #2 | 85 | 4.0 | 83% | 12 | 16.6% |
| Visual Web Optimizer | #3 | 80 | 3.7 | 75% | 37 | 22.0% |
| Plausible | #4 | 65 | 2.6 | 62% | 5 | 10.0% |
| Hotjar | #5 | 56 | 2.3 | 43% | 42 | 17.7% |
| Mixpanel | #6 | 50 | 3.0 | -0% | 12 | 7.4% |
| Amplitude | #7 | 34 | 1.9 | -18% | 43 | 11.8% |
| Matomo | #8 | 16 | 1.4 | -61% | 8 | -2.3% |
In the Web Analytics industry, Woopra leads with the highest trust score of 93%, performing 55.3% above average, while Matomo has the lowest trust score of 16%, 73.3% below the industry average. Clicky has the highest sentiment score of 83%, and Amplitude has the most customer feedback with 43 reviews.
Industry Average Rating
3.0
Industry Average Sentiment
33%
Industry Total Reviews
165
Woopra Trust Score
0
out of 100
Rating Score (40% weighted)5.0 / 5
Sentiment Score (60% weighted)78%
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Woopra Sentiment Overview
Total Reviews
6
Positive
100%
6 reviews
Neutral
0%
0 reviews
Negative
0%
0 reviews
Woopra Customer Reviews
Reviews by Category
Positive Feedback
Negative Feedback
Most Recent Woopra Reviews
Positive Reviews
Great solution and top customer service. Not only is WOOPRA a truely clever CRM that you an link with many APIs, Mailchimp, webhooks, Slack, Stripe,...
Pierre A
Addicted! ! . I am totally addicted to this app! It is perfect for getting a quick snapshot of the daily traffic on your site...
Alan
Negative Reviews
The sentiment analysis above has highlighted customer feedback at scale. The Woopra review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Company Overview
Woopra is a customer journey analytics platform that helps businesses track, analyze, and optimize customer interactions across multiple touchpoints. It stands out in the market with its real-time analytics capabilities and seamless integration with over 50 third-party tools, making it a competitive choice for data-driven organizations. Woopra’s innovative technology, such as its no-code tracking setup and behavioral segmentation, allows companies to gain actionable insights without requiring extensive technical expertise.
Industries
E-commerce
SaaS
Web Analytics
User Testing
Target Audience
Marketing teams looking to optimize campaigns
Product managers aiming to improve user experience
Customer success teams focused on retention and engagement
Unique Selling Points
Real-time analytics that provide instant insights into customer behavior.
Seamless integrations with over 50 tools, including Salesforce, Slack, and HubSpot.
No-code tracking setup, enabling businesses to implement analytics without technical expertise.
Pricing Plans
| Plan Details | Free Plan $0/monthly Renews at $0/monthly The Free Plan is ideal for small teams or startups looking to explore Woopra's basic features without any financial commitment. It includes essential analytics tools and limited integrations to help u... Best For: This plan is best suited for startups, freelancers, or small teams who want to explore analytics tools without incurring costs. It is also ideal for users who need basic insights without advanced features. No Free Trial Not applicable as this is a free plan. | Pro Plan $349/monthly Renews at $349/monthly The Pro Plan is designed for growing teams that need enhanced analytics capabilities and increased data retention. It offers advanced features like behavioral segmentation and unlimited integrations. Best For: This plan is ideal for mid-sized businesses or teams that require advanced analytics to optimize customer journeys. It suits users who need deeper insights and extended data retention. Free Trial Refunds are not provided after the subscription period begins. | Enterprise Plan $Custom pricing/annual Renews at $Custom pricing/annual The Enterprise Plan is tailored for large organizations with complex needs, offering unlimited actions, custom onboarding, and a dedicated account manager. It provides extensive customization options... Best For: This plan is best suited for large enterprises with high data volumes and complex analytics requirements. It is perfect for organizations that need tailored solutions and dedicated support. No Free Trial Refunds are subject to terms outlined in the enterprise agreement. |
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| What's Not Included |
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| Payment & Billing | Payment Methods: N/A (free plan) Currencies: N/A Billing Cycles: N/A | Payment Methods: Credit Card PayPal Currencies: USD EUR Billing Cycles: Monthly Annual | Payment Methods: Bank Transfer Credit Card Currencies: USD EUR GBP Billing Cycles: Annual |
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Free Plan
$0/monthly
Renews at $0/monthly
No Trial
Not applicable as this is a free plan.
The Free Plan is ideal for small teams or startups looking to explore Woopra's basic features without any financial commitment. It includes essential analytics tools and limited integrations to help u...
Best For:
This plan is best suited for startups, freelancers, or small teams who want to explore analytics tools without incurring costs. It is also ideal for users who need basic insights without advanced features.
What's Included
- Basic customer journey analytics
- Up to 500K actions per month
- 3 integrations
- Email support
- Real-time tracking
- Basic segmentation
- Customizable dashboards
- Limited data retention (90 days)
What's Not Included
- Advanced analytics features
- Unlimited data retention
- Priority support
- Behavioral segmentation
Hidden Costs
- Limited data retention beyond 90 days
- No advanced analytics features
Payment & Billing
Payment Methods:
N/A (free plan)
Currencies:
N/A
Billing Cycles:
N/A
Free Extra Features
- Customizable dashboards
- Real-time tracking
Pro Plan
$349/monthly
Renews at $349/monthly
Free Trial
Refunds are not provided after the subscription period begins.
The Pro Plan is designed for growing teams that need enhanced analytics capabilities and increased data retention. It offers advanced features like behavioral segmentation and unlimited integrations.
Best For:
This plan is ideal for mid-sized businesses or teams that require advanced analytics to optimize customer journeys. It suits users who need deeper insights and extended data retention.
What's Included
- Up to 1M actions per month
- Unlimited integrations
- Advanced segmentation
- Behavioral analytics
- Custom reports
- Data retention for 24 months
- API access
- Priority email support
What's Not Included
- Actions beyond 1M per month
- Dedicated account manager
- Custom onboarding
- Phone support
Hidden Costs
- Additional costs for exceeding action limits
- Optional add-ons like premium support
Payment & Billing
Payment Methods:
Credit Card
PayPal
Currencies:
USD
EUR
Billing Cycles:
Monthly
Annual
Free Extra Features
- Customizable dashboards
- Behavioral segmentation
Enterprise Plan
$Custom pricing/annual
Renews at $Custom pricing/annual
No Trial
Refunds are subject to terms outlined in the enterprise agreement.
The Enterprise Plan is tailored for large organizations with complex needs, offering unlimited actions, custom onboarding, and a dedicated account manager. It provides extensive customization options...
Best For:
This plan is best suited for large enterprises with high data volumes and complex analytics requirements. It is perfect for organizations that need tailored solutions and dedicated support.
What's Included
- Unlimited actions per month
- Dedicated account manager
- Custom onboarding
- Enterprise-grade security
- Unlimited data retention
- Custom reports and dashboards
- Phone and email support
- Priority API access
What's Not Included
- Custom integration fees
- Premium support packages
- Optional training sessions
- Third-party tool costs
Hidden Costs
- Custom integrations may incur additional fees
- Premium support packages
Payment & Billing
Payment Methods:
Bank Transfer
Credit Card
Currencies:
USD
EUR
GBP
Billing Cycles:
Annual
Free Extra Features
- Custom onboarding
- Dedicated account manager
We recommend Woopra for businesses that prioritize real-time customer journey analytics and need extensive integrations. Its advanced features make it a valuable tool for organizations aiming to enhance customer experiences and drive growth.
Total Cost Calculator
Pricing Plan
Cost Breakdown
Pro Plan Plan
Monthly Cost$349/month
Total Cost over 3 Years
Year 1$4,188
Year 2$4,188
Year 3$4,188
Total after Year 1
$4,188
Total after Year 2
$8,376
Total after Year 3
$12,564
Optional Add-ons
- Premium support
- Additional action limits
Extra Costs not Included
- Additional costs for exceeding action limits
- Optional add-ons like premium support
Explore Features
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select features to get plan recommendations
Woopra Competitor Comparison
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Features OnlyBalancedPrice Focused
Competitor Rankings
MixpanelBest Match
Mixpanel is a product analytics platform that focuses on tracking user interactions and optimizing product experiences. It is known for its robust event tracking and funnel analysis tools.
Match Score: 0%
Mixpanel's pricing starts at $25 per month, making it more affordable for small businesses compared to Woopra's Pro Plan.
Key Differences: Mixpanel specializes in product analytics, while Woopra offers a broader customer journey perspective. Woopra provides more integrations, whereas Mixpanel excels in event tracking.
When to Choose: Choose Mixpanel if your primary focus is on product analytics and event tracking.
When Not to Choose: Avoid Mixpanel if you need a broader customer journey analytics platform with extensive integrations.
Google Analytics 4
Google Analytics 4 is a free analytics tool that provides insights into website and app performance. It is widely used for tracking traffic and user behavior.
Match Score: 0%
Google Analytics 4 is free, making it a cost-effective choice for basic analytics needs.
Key Differences: Google Analytics 4 is free and focuses on web and app analytics, while Woopra offers advanced customer journey analytics with more integrations.
When to Choose: Choose Google Analytics 4 if you need a free tool for basic web and app analytics.
When Not to Choose: Avoid Google Analytics 4 if you require advanced customer journey analytics and real-time insights.
Amplitude
Amplitude is a product analytics platform designed for understanding user behavior and driving product growth. It offers features like cohort analysis and retention tracking.
Match Score: 0%
Amplitude's pricing starts at $995 per month for the Enterprise Plan, making it significantly more expensive than Woopra's Pro Plan.
Key Differences: Amplitude focuses on product analytics, while Woopra provides a more comprehensive view of the customer journey. Woopra also offers more integrations.
When to Choose: Choose Amplitude if your primary focus is on product analytics and cohort analysis.
When Not to Choose: Avoid Amplitude if you need a cost-effective solution with extensive integrations.
User Feedback
Signup Process Difficulty
Moderate
Time: The signup process typically takes 10-15 minutes, with additional time required for setting up integrations.
Required Technical Knowledge: Basic technical knowledge is sufficient for initial setup, but advanced analytics may require familiarity with data analysis concepts.
01
Visit the Woopra website and click 'Sign Up'.
02
Fill out the registration form with your business details.
03
Set up tracking by integrating Woopra with your website or app.
Watch Out For
Understanding how to configure tracking codes.
Integrating with third-party tools.
Navigating advanced analytics features.
Common Praise
Users appreciate the real-time analytics, which allow them to make quick decisions based on live data.
The platform's integration capabilities are highly valued, enabling seamless workflows across tools like Salesforce and Slack.
Woopra's no-code tracking setup is praised for its ease of use, even for non-technical users.
Common Complaints
Some users find the pricing to be steep for smaller businesses.
The learning curve for advanced features can be challenging for new users.
Limited phone support is a drawback for users who prefer direct communication.
Success Stories
A SaaS company increased customer retention by 25% using Woopra's behavioral segmentation.
An e-commerce business optimized its checkout process, reducing cart abandonment by 15%.
A healthcare organization improved patient engagement by analyzing real-time data trends.
Potential Deal Breakers
High costs for exceeding action limits in non-enterprise plans.
Lack of phone support in lower-tier plans.
Limited data retention in the Free Plan.
Final Verdict
Woopra is a powerful customer journey analytics platform that excels in real-time tracking and seamless integrations. It is particularly well-suited for businesses looking to optimize customer experiences and drive data-driven decisions. While its pricing may be a barrier for smaller teams, its advanced features justify the cost for mid-sized and large organizations.
Woopra Pros
- Real-time analytics provide instant insights.
- Extensive integrations with over 50 tools.
- No-code tracking setup simplifies implementation.
- Advanced behavioral segmentation for targeted analysis.
Woopra Cons
- High pricing for smaller businesses.
- Limited phone support in lower-tier plans.
- Steeper learning curve for advanced features.
Recommended For:
Woopra is ideal for marketing teams, product managers, and customer success teams who need actionable insights to improve customer engagement and retention.
Not Recommended For:
Woopra may not be suitable for very small businesses or startups with limited budgets. It is also less ideal for users who prefer free tools with basic analytics capabilities.
We recommend Woopra for businesses that prioritize real-time customer journey analytics and need extensive integrations. Its advanced features make it a valuable tool for organizations aiming to enhance customer experiences and drive growth.
Frequently Asked Questions