WP Engine Reviews
Read unbiased WP Engine reviews from 165 verified users to discover if it's the best choice for you. WP Engine is currently ranked #19 in the web hosting industry with an average star rating of 4.3 and sentiment score of 71%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Rocket.net | #1 | 95 | 4.8 | 90% | 44 | 3.8% |
| Scala Hosting | #2 | 95 | 4.9 | 87% | 81 | 3.9% |
| Kinsta | #3 | 95 | 4.9 | 87% | 73 | 3.9% |
| MechanicWeb | #4 | 92 | 4.7 | 83% | 15 | 3.6% |
| NameHero | #5 | 92 | 4.9 | 74% | 703 | 3.9% |
| A2 Hosting | #6 | 91 | 4.8 | 74% | 363 | 3.7% |
| WPX Hosting | #7 | 91 | 4.8 | 79% | 51 | 3.6% |
| Pressable | #8 | 90 | 4.7 | 77% | 45 | 3.5% |
| SiteGround | #9 | 90 | 4.9 | 71% | 2,792 | 4.9% |
| WP Engine | #10 | 85 | 4.3 | 71% | 165 | 3.3% |
In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.
WP Engine Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
WP Engine Sentiment Overview
WP Engine customers are most satisfied with Support (85%) and Performance (70%), while being most critical of Support (45%) and Performance (50%).
Reviews by Category
Positive Feedback
Support was nice, but they didn t help me at all.
I d like to discuss with them here since their support is not helping.
Always fantastic support always fantastic support, i am now confident as a fully fledged reseller.
Negative Feedback
The lack of urgency from their support team is frustrating.
We noticed no significant improvement in performance after the upgrade and promptly requested to downgrade before the trial ended.
Most Recent WP Engine Reviews
Positive Reviews
WP Engine, a trusted partner. Our high-traffic, media-rich wellness site needed a hosting provider to handle our demands without compromise. WP Engine made onboarding and...
WP Engine has the best support techs! . WP Engine's service is far and above the best in the business. They always have a solution....
I am a basic user and I love the fact that if I have any problem the support team at WP smash the support level...
Negative Reviews
They've been billing my credit card twice every month for over a year and I'm unable to get somebody to A) resolve it B) provide...
They have a problem with payments and they remove your website backup after 2 months of declined payments. Big thumbs down for this company 👎🏻
Wierd Customer Support and These guys are not helping to live users. I have contact them for my website issue to resolve and give me...
The sentiment analysis above has highlighted customer feedback at scale. The WP Engine review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
WP Engine is a managed WordPress hosting provider, known for its premium performance, robust security, and developer-friendly tools. It has established itself as a market leader by focusing on innovation and offering specialized hosting solutions tailored for WordPress users. WP Engine leverages proprietary technologies like EverCache and Global Edge Security to deliver lightning-fast load times and unparalleled uptime.
Industries
Target Audience
Unique Selling Points
| Plan Details | Startup $25/monthly Renews at $25/monthly The Startup plan is designed for individuals and small businesses looking to host a single WordPress website with reliable performance and security. It includes essential features to get started with... Best For: This plan is ideal for bloggers, freelancers, and small businesses launching their first WordPress site. It provides all the essential hosting features without overwhelming users with advanced configurations. No Free Trial 60-day money-back guarantee for annual plans only | Professional $49/monthly Renews at $49/monthly The Professional plan is tailored for growing businesses and developers managing multiple WordPress websites. It offers enhanced resources and support to handle higher traffic and complex needs. Best For: This plan is best for agencies, developers, and businesses managing multiple WordPress sites with moderate traffic. It offers scalability and additional resources to support growth. No Free Trial 60-day money-back guarantee for annual plans only | Growth $95/monthly Renews at $95/monthly The Growth plan is designed for businesses and organizations experiencing rapid growth and requiring enhanced support and resources. It includes advanced features to handle higher traffic and more com... Best For: This plan is ideal for growing businesses, agencies, and enterprises managing multiple WordPress sites with high traffic. It provides the resources and support needed for scaling operations. No Free Trial 60-day money-back guarantee for annual plans only |
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| Payment & Billing | Payment Methods: Credit Card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Currencies: USD EUR GBP Billing Cycles: Monthly Annual |
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The Startup plan is designed for individuals and small businesses looking to host a single WordPress website with reliable performance and security. It includes essential features to get started with...
What's Included
- 1 WordPress site
- 10GB storage
- 50GB bandwidth per month
- Free SSL certificate
- Daily backups
- 24/7 chat support
- Global CDN
- Dev, stage, and prod environments
What's Not Included
- Phone support
- Advanced security add-ons
- Dedicated hosting
- Custom server configurations
Hidden Costs
- Overage fees for exceeding bandwidth limits
- Additional costs for premium themes
Payment & Billing
Free Extra Features
- Free SSL certificate
- Free access to the Genesis Framework and premium StudioPress themes
The Professional plan is tailored for growing businesses and developers managing multiple WordPress websites. It offers enhanced resources and support to handle higher traffic and complex needs.
What's Included
- Up to 3 WordPress sites
- 15GB storage
- 75GB bandwidth per month
- Free SSL certificates
- Daily backups
- 24/7 chat support
- Global CDN
- Dev, stage, and prod environments
What's Not Included
- Phone support
- Dedicated account manager
- Custom server configurations
- Advanced analytics tools
Hidden Costs
- Overage fees for exceeding bandwidth
- Additional costs for advanced security add-ons
Payment & Billing
Free Extra Features
- Free SSL certificates
- Genesis Framework and premium StudioPress themes
The Growth plan is designed for businesses and organizations experiencing rapid growth and requiring enhanced support and resources. It includes advanced features to handle higher traffic and more com...
What's Included
- Up to 10 WordPress sites
- 20GB storage
- 100GB bandwidth per month
- Free SSL certificates
- Daily backups
- 24/7 chat and phone support
- Global CDN
- Dev, stage, and prod environments
What's Not Included
- Dedicated account manager
- Custom server configurations
- Advanced analytics tools
- Priority support
Hidden Costs
- Overage fees for bandwidth
- Additional costs for GeoTarget
Payment & Billing
Free Extra Features
- Free SSL certificates
- Genesis Framework and premium StudioPress themes
WP Engine is an excellent choice for businesses and developers seeking a reliable and performance-oriented WordPress hosting solution. Its advanced features and tools make it worth considering for professional use cases, despite the higher cost.
Startup Plan
Total Cost over 3 Years
Optional Add-ons
- GeoTarget ($20/month)
- Global Edge Security ($30/month)
Extra Costs not Included
- Overage fees for exceeding bandwidth limits
- Additional costs for premium themes
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
Hold Ctrl (Windows) or Cmd (Mac) to select multiple features
Monthly Budget Range
Select your preferred budget range. This helps us find plans that fit your financial requirements.
Recommended Plans
Select the features that are important to you. This will help us match competitors based on your needs.
Adjust how much you want to consider price in the comparison.
Competitor Rankings
SiteGroundBest Match
SiteGround offers managed WordPress hosting with a focus on affordability and user-friendly features. It is known for its excellent customer support and reliable performance.
Kinsta
Kinsta is a premium managed WordPress hosting provider known for its high-performance hosting and user-friendly dashboard. It is built on the Google Cloud Platform for scalability and reliability.
Bluehost
Bluehost is a popular hosting provider offering both shared and managed WordPress hosting plans. It is known for its affordability and beginner-friendly features.
Visit the WP Engine website and select a plan.
Create an account by providing personal and payment details.
Set up your WordPress site using the provided tools and dashboard.
Understanding the differences between plans and selecting the right one.
Migrating an existing WordPress site to WP Engine.
Configuring advanced settings like DNS and SSL certificates.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
WP Engine is a premium managed WordPress hosting provider that excels in performance, security, and developer-friendly features. It is ideal for businesses and developers who prioritize reliability and scalability. While its pricing is higher than some competitors, the advanced tools and optimizations justify the cost for professional use cases.
WP Engine Pros
- Exceptional website speed and uptime with proprietary EverCache technology.
- Comprehensive security features, including Global Edge Security and daily backups.
- Developer-friendly tools such as staging environments, SSH access, and Git integration.
- Access to premium WordPress themes through the Genesis Framework.
WP Engine Cons
- Higher pricing compared to some competitors.
- Limited storage and bandwidth on lower-tier plans.
- No email hosting included.
Recommended For:
WP Engine is best suited for businesses, agencies, and developers managing WordPress sites with moderate to high traffic. It is particularly beneficial for users who require advanced tools and robust security features.
Not Recommended For:
WP Engine may not be suitable for users with a tight budget or those seeking unlimited storage and bandwidth. It is also not ideal for non-WordPress websites, as the platform is specifically optimized for WordPress.
WP Engine is an excellent choice for businesses and developers seeking a reliable and performance-oriented WordPress hosting solution. Its advanced features and tools make it worth considering for professional use cases, despite the higher cost.